09/02/2026
Our Customer Success Team has grown!
Introducing Kiria:
''My journey with 14IP began nearly two years ago when I joined as a Sales Administrator. It's been an incredible experience that has given me the opportunity to build a strong understanding of our business, our products, and, most importantly, our customers. I'm grateful for the support and opportunities that have helped me grow into my new role as Customer Success Manager.
Before joining 14IP, I spent many years in hospitality and customer-facing roles, where I developed a passion for building relationships, solving problems, and creating positive experiences. Those lessons continue to shape my customer-first approach today.
For me, Customer Success is more than supporting customers. It's about building trusted relationships, understanding each customer's goals, and being a partner who is genuinely invested in their success. I'm excited to continue strengthening those partnerships and helping our customers achieve the outcomes that matter most to them.
Outside of work, I'm a proud boy mom who is always on the go. When I get a little free time, you'll likely find me with an iced coffee in hand, enjoying a day at the beach, attending a concert or cheering from the sidelines at a basketball game. Go Warriors!
A huge thank you to everyone at 14IP who has supported me along the way. I'm looking forward to this next chapter and all the opportunities ahead. ''
