02/14/2026
Pinturas Osel wanted a clear, scalable way to measure and improve customer service across their retail stores in Mexico.
At Alveni, we deployed HappyOrNot terminals to capture real-time customer feedback and transform it into actionable insights—helping their teams continuously improve service and elevate the in-store experience.
Listening to customers, learning from data, and turning insights into impact—that’s what we do.
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