09/02/2026
20% less road time. Billing cut from 5 days to hours.
Tidy Services runs multiple lines — solid waste, liquid waste, roll-offs, portable toilets — but was still leaning on paper route sheets and driver memory to get trucks through their day, with no digital proof of service when a customer disputed a job.
In 2025, they moved onto Routeware Elements to unify dispatch, billing, routing, and field data across every service line in one platform: photo capture at every stop, NFC tag scanning for equipment, and route optimization sequencing the day automatically.
The results speak for themselves: ~20% less road time, ~10% in fuel savings, and a billing cycle that went from five days down to hours.
“I never could do that before with the old system, because I couldn’t show a map of every stop that I go to. Now it’s part of our pitch when we talk to a company about acquiring them,” says Steve Ritter, General Manager.
Route optimization also changed how they staff trucks: "I don't need a guy that has the knowledge—I just need a guy that can read a map."
Read the full story 👉 https://hubs.ly/Q04vGLrq0
