Unitel, Inc.

06/02/2026

Central Nurseries, Inc. has trusted Unitel for over 5 years, and their team depends on our tech equipment and VoIP phone system to stay connected with customers and vendors.

Here’s what Antonis Gavriel had to say: “𝙐𝙣𝙞𝙩𝙚𝙡 𝙝𝙖𝙨 𝙥𝙧𝙤𝙫𝙚𝙣 𝙤𝙫𝙚𝙧 𝙩𝙝𝙚 𝙮𝙚𝙖𝙧𝙨 𝙩𝙤 𝙗𝙚 𝙧𝙚𝙡𝙞𝙖𝙗𝙡𝙚 𝙖𝙣𝙙 𝙖𝙗𝙡𝙚 𝙩𝙤 𝙧𝙚𝙨𝙥𝙤𝙣𝙙 𝙩𝙤 𝙤𝙪𝙧 𝙪𝙧𝙜𝙚𝙣𝙩 𝙣𝙚𝙚𝙙𝙨 𝙞𝙣 𝙖 𝙫𝙚𝙧𝙮 𝙩𝙞𝙢𝙚𝙡𝙮 𝙛𝙖𝙨𝙝𝙞𝙤𝙣. 𝙄𝙣𝙙𝙚𝙚𝙙, 𝙐𝙣𝙞𝙩𝙚𝙡 𝙝𝙖𝙨 𝙚𝙭𝙘𝙚𝙚𝙙𝙚𝙙 𝙤𝙪𝙧 𝙚𝙭𝙥𝙚𝙘𝙩𝙖𝙩𝙞𝙤𝙣𝙨!”

This is the kind of support every business should expect.

We offer reliable phones, fast support, and a local team that answers when it matters.

Learn more: https://askunitel.com/business-phone-systems/

05/28/2026

Upgrading your phone system isn't a huge project, but keeping your older hardware is a huge burden.

For businesses dragging their old systems along, moving to modern VoIP is one of the simplest ways to improve day-to-day communication. You get more flexibility, better tools, and a setup that can grow with your team.

Why businesses are making the switch:

• Work from anywhere with online and mobile access
• Route calls more clearly so customers reach the right person faster
• Scale without adding physical lines
• Keep voice, chat, and video in one place
• Get a reliable system built for how teams work now

If your current system feels clunky, limited, or keeps you tied to a desk, it's time for a much-needed change.

Take a look here: https://askunitel.com/business-phone-systems/

05/18/2026

A phone system has to do more than ring, and with AI, it certainly does.

For businesses looking to maximize every interaction, AI helps handle calls better, move faster, and deliver a smoother customer experience. Think less manual work and fewer missed details.

Here’s where smarter tools can help:

• 𝗖𝗮𝗹𝗹 𝘁𝗿𝗮𝗻𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻 helps your team review what was said without taking notes the whole time
• 𝗦𝗲𝗻𝘁𝗶𝗺𝗲𝗻𝘁 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 can help spot frustrated callers sooner
• 𝗦𝗺𝗮𝗿𝘁𝗲𝗿 𝗰𝗮𝗹𝗹 𝗵𝗮𝗻𝗱𝗹𝗶𝗻𝗴 can cut down on transfers and long wait times
• 𝗕𝗲𝘁𝘁𝗲𝗿 𝗳𝗼𝗹𝗹𝗼𝘄-𝘂𝗽 means fewer missed chances after the call ends

And when you pair that kind of thinking with a modern phone platform, things get easier fast. So, if your team is still battling with old tools and missed messages, it may be time for something better.

Check out what a new system can do for you: https://askunitel.com/business-phone-systems/

05/13/2026

Shopping for a new phone system and finding the right one shouldn't feel like you're decoding a clue in the search for Atlantis.

We've done most of the work for you as our latest blog breaks down what Massachusetts businesses should expect from a business phone system in 2026, including:

• Realistic pricing ranges
• The difference between PBX, VoIP, and cloud systems
• What actually drives cost up
• What to look for before you sign with any provider

If your current setup is painfully outdated, confusing, or just more trouble than it should be, this is a good place to start.

Read the full blog here: https://askunitel.com/massachusetts-business-phone-systems-pricing/

How much should a business phone system really cost in 2026? Get clear, local pricing insights for Massachusetts businesses and find the right solution without the guesswork.

05/07/2026

Here’s what the 𝗖𝗮𝗽𝗲 𝗖𝗼𝗱 𝗖𝗮𝗻𝗮𝗹 𝗥𝗲𝗴𝗶𝗼𝗻 𝗖𝗵𝗮𝗺𝗯𝗲𝗿 shared after we installed their new phone system:

“Unitel just recently installed a new phone system at the Cape Cod Canal Region Chamber! We are thrilled with the new system, and especially with our representative, Keith. Unitel is only one phone call away if there are concerns or issues with the system. It's great to work with a company that appreciates their customers!”

We're so grateful for this type of feedback because it proves that we're practicing what we preach.

That kind of proven success is what businesses want:

• A system that fits their needs
• A team that picks up when support is needed
• A provider that treats them like a valued customer

Good service still stands out. And when your phones matter every day, that kind of support matters even more.

Learn more about Unitel here: https://askunitel.com/

04/29/2026

Still relying on an outdated phone system? You might be missing out on tools that make communication easier for your team and customers.

Modern PBX solutions help small businesses manage calls more efficiently, support remote teams, and scale without expensive hardware.

Check out our blog, we break down what to look for when choosing the best PBX for small business in 2026, including key features, cost considerations, and how hosted PBX systems support growing companies.

https://askunitel.com/best-pbx-for-small-business

Discover the top PBX solutions for small businesses in 2026. Compare features, pricing, and performance to find the right fit for your needs. Read more!

04/15/2026

We get excited when we get the opportunity to bring businesses out of the telecom dark ages and introduce them to what's possible today. That’s why this kind of feedback matters because it’s about reliability, features, and support:

“𝘞𝘦’𝘷𝘦 𝘣𝘦𝘦𝘯 𝘢 𝘜𝘯𝘪𝘵𝘦𝘭 𝘤𝘭𝘪𝘦𝘯𝘵 𝘧𝘰𝘳 𝘰𝘷𝘦𝘳 𝘵𝘸𝘰 𝘺𝘦𝘢𝘳𝘴 𝘯𝘰𝘸... 𝘜𝘯𝘪𝘵𝘦𝘭 𝘸𝘪𝘳𝘦𝘥 𝘰𝘶𝘳 𝘯𝘦𝘸 𝘗𝘳𝘰𝘷𝘪𝘥𝘦𝘯𝘤𝘦 𝘰𝘧𝘧𝘪𝘤𝘦 𝘧𝘰𝘳 𝘝𝘰𝘪𝘤𝘦, 𝘋𝘢𝘵𝘢, 𝘞𝘐𝘍𝘐, 𝘝𝘪𝘥𝘦𝘰 𝘤𝘰𝘯𝘧𝘦𝘳𝘦𝘯𝘤𝘪𝘯𝘨, 𝘝𝘰𝘐𝘗 𝘴𝘦𝘤𝘶𝘳𝘪𝘵𝘺 𝘤𝘢𝘮𝘦𝘳𝘢𝘴 𝘢𝘯𝘥 𝘢 𝘯𝘦𝘸 𝘝𝘰𝘐𝘗 𝘤𝘭𝘰𝘶𝘥 𝘵𝘦𝘭𝘦𝘱𝘩𝘰𝘯𝘦 𝘴𝘺𝘴𝘵𝘦𝘮 𝘵𝘩𝘢𝘵 𝘸𝘢𝘴 𝘥𝘦𝘴𝘪𝘨𝘯𝘦𝘥 𝘦𝘹𝘤𝘭𝘶𝘴𝘪𝘷𝘦𝘭𝘺 𝘵𝘰 𝘧𝘪𝘵 𝘰𝘶𝘳 𝘯𝘦𝘦𝘥𝘴... 𝘜𝘯𝘪𝘵𝘦𝘭 𝘢𝘭𝘸𝘢𝘺𝘴 𝘳𝘦𝘴𝘱𝘰𝘯𝘥𝘴 𝘪𝘮𝘮𝘦𝘥𝘪𝘢𝘵𝘦𝘭𝘺... 𝘜𝘯𝘪𝘵𝘦𝘭 𝘪𝘴 𝘵𝘩𝘦 𝘰𝘯𝘭𝘺 𝘴𝘰𝘭𝘶𝘵𝘪𝘰𝘯.” — 𝗥𝗼𝗻𝗮𝗹𝗱 𝗝. 𝗥𝗲𝘀𝗺𝗶𝗻𝗶, 𝗟𝗮𝘄 𝗢𝗳𝗳𝗶𝗰𝗲𝘀 𝗼𝗳 𝗥𝗼𝗻𝗮𝗹𝗱 𝗝. 𝗥𝗲𝘀𝗺𝗶𝗻𝗶, 𝗟𝗧𝗗.

That’s what a true partner looks like:

• A system built for how you actually work, not a one-size-fits-all box that rarely fits anyone
• Support that shows up when it counts
• Upgrades feel simple, not scary

If you depend on your phones, let’s make sure they’re dependable.

Explore Unitel Business Phone Systems to learn more: https://askunitel.com/business-phone-systems/

04/08/2026

Every missed call is a missed opportunity. Not just for sales but also for building trust. When a customer hears dead air, gets randomly dropped, or bounces between extensions, they think you don't have your act together.

Outdated phone systems cause problems that show up on your bottom line:

• 𝗗𝗿𝗼𝗽𝗽𝗲𝗱 𝗰𝗮𝗹𝗹𝘀 𝗮𝗻𝗱 𝘀𝗽𝗼𝘁𝘁𝘆 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 that kill momentum
• 𝗦𝗹𝗼𝘄 𝘁𝗿𝗮𝗻𝘀𝗳𝗲𝗿𝘀 because routing is clunky (or manual)
• 𝗡𝗼 𝗺𝗼𝗯𝗶𝗹𝗶𝘁𝘆, so calls get missed because they're trapped at a desk phone

Unitel makes the switch smooth with a local, reliable hosted option that’s monitored 24/7. If your phones are costing you calls, you need to check us out ➡️

https://askunitel.com/services/telecommunications/

04/02/2026

If you’re evaluating your business and plan to upgrade processes in Q2, your phone system shouldn’t be stuck in the past. You can have the best SOPs in the world, but if calls land in the wrong place, voicemails get missed, and remote staff can’t answer, your improvements hit a wall and fail.

A modern phone system should help your team do their job without frustration and a lot less friction:

• 𝗩𝗼𝗶𝗰𝗲, 𝘃𝗶𝗱𝗲𝗼, 𝗮𝗻𝗱 𝗰𝗵𝗮𝘁 𝗶𝗻 𝗼𝗻𝗲 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺, so work stays in one place
• 𝗦𝗲𝗮𝗺𝗹𝗲𝘀𝘀 𝗰𝗮𝗹𝗹 𝗿𝗼𝘂𝘁𝗶𝗻𝗴 so customers reach the right person the first time
• 𝗢𝗻𝗹𝗶𝗻𝗲 + 𝗺𝗼𝗯𝗶𝗹𝗲 𝗽𝗼𝗿𝘁𝗮𝗹 𝗮𝗰𝗰𝗲𝘀𝘀 so your team isn’t chained to a desk
• 𝟵𝟵.𝟵𝟵% 𝘂𝗽𝘁𝗶𝗺𝗲 for fewer “can you hear me now?” moments

If you’re refreshing your business this quarter, start with the system that customers touch every day.

Learn more: https://askunitel.com/business-phone-systems/

03/31/2026

Thinking about switching to VoIP?

Our latest blog breaks down what Rhode Island businesses needs to consider when choosing a VoIP phone service, from reliability to scalability to local support.

The right system should improve communication, not complicate it.

Read the full guide and see what to look for before you make a move.
https://askunitel.com/voip-phone-service-rhode-island/

Learn how to choose the best VoIP phone service for your Rhode Island business with guidance on features, cost, support, and more, plus tips for evaluating top providers.