Touchstone 1

Touchstone 1 Smarter Wi-Fi, TV, IoT & security solutions for hotels, apartments, and senior living. Custom-built networks. 24/7 expert support. Trusted worldwide since 2003.
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Learn more at www.Touchstone1.com Touchstone1 - formerly known as Hotel Internet Services, delivers smarter technology solutions for properties that can’t afford to settle. Since 2003, we've partnered with thousands of hotels, multi-family communities, senior living facilities, student housing properties, and healthcare campuses across North America, Latin America, Europe, and Australia. We design

and build custom networks that go beyond “set it and forget it.” From secure high-speed Wi-Fi and in-room TV entertainment to voice, IoT, and surveillance systems, our solutions are backed by real 24/7 expert support—not subcontractors or ticket bots. Touchstone1 sets itself apart with innovation like our SmartRoom platform and our private, app-free casting solution. These aren’t gimmicks—they’re purpose-built tools that enhance guest and resident experience while reducing IT headaches. And with our award-winning FUSION platform, properties get powerful management tools in a single pane of glass. We believe technology should work for you, not against you. That’s why we don’t disappear after install, and why so many of our partners stick with us year after year. Touchstone1: Where innovation meets reliability—and every connection counts.
www.Touchstone1.com

Not every guest reports Wi-Fi frustration at the front desk.Sometimes, the experience shows up later in a review.For hot...
06/05/2026

Not every guest reports Wi-Fi frustration at the front desk.

Sometimes, the experience shows up later in a review.

For hotels, reliable connectivity is now part of the guest experience. Touchstone 1 helps properties improve network performance, reduce guest frustration, and support technology long after installation.

Protect the guest experience. Protect your reputation.

Your Property’s Technology Partner. Long After Installation.

A provider can install a system. The real test is what happens next.Technology isn't static. Systems need to evolve, sup...
06/03/2026

A provider can install a system. The real test is what happens next.

Technology isn't static. Systems need to evolve, support needs to respond instantly when things go wrong, and your network has to keep pace as guest expectations rise.

You don't just need a vendor to hand off equipment; you need a partner to help you manage it long-term. That’s the difference we bring to every property we support.

Learn more at touchstone1.com

Most guests won't complain to the front desk about slow WiFi, they’ll just choose a different hotel next time.Unreliable...
06/01/2026

Most guests won't complain to the front desk about slow WiFi, they’ll just choose a different hotel next time.

Unreliable connectivity quietly chips away at the guest experience. In a world where people expect to stream, work, and connect effortlessly, a bad digital experience is often the reason a guest decides never to return.

At Touchstone 1, we believe a network should work so beautifully that your guests never have to think about it. Because today, reliable WiFi isn’t just a tech requirement, it’s a core part of your hospitality.|

Give your guests the experience they expect: touchstone1.com

Meet Stefan Prince, National Account Manager at Touchstone 1.At HITEC 2026, Stefan will be available to discuss reliable...
06/01/2026

Meet Stefan Prince, National Account Manager at Touchstone 1.

At HITEC 2026, Stefan will be available to discuss reliable connectivity, guest technology, and how Touchstone 1 helps hospitality properties move from technology frustration to a clearer path forward.

June 15–18 | San Antonio | Booth #2421

Meet Jack Nielsen, National Account Manager at Touchstone 1.Jack will be at HITEC 2026 to connect with hotel owners, ope...
06/01/2026

Meet Jack Nielsen, National Account Manager at Touchstone 1.
Jack will be at HITEC 2026 to connect with hotel owners, operators, and technology leaders about property connectivity, guest technology, and support built for long-term performance.

June 15–18 | San Antonio | Booth #2421

HITEC 2026 is coming up, and Touchstone 1 is ready to connect in San Antonio. Meet Stephen Nichols, Senior National Acco...
06/01/2026

HITEC 2026 is coming up, and Touchstone 1 is ready to connect in San Antonio.

Meet Stephen Nichols, Senior National Account Manager, at Booth #2421. Stephen will be available to talk with hotel owners, operators, and IT leaders about hospitality Wi-Fi, guest technology, and long-term support that continues after installation.
June 15–18 | San Antonio | Booth #2421

At the end of the day, technology is only as good as the team standing behind it.We love hearing feedback like this from...
05/29/2026

At the end of the day, technology is only as good as the team standing behind it.

We love hearing feedback like this from our clients: “This is a company with staff very dedicated to their work, very professional!”

At Touchstone 1, we believe a great network shouldn't just be reliable, it should be backed by real people who genuinely care about your property's success.

Learn more at touchstone1.com

Planning hospitality technology upgrades should not feel like guesswork. At HOTEC Operations 2026, Touchstone 1 is looki...
05/29/2026

Planning hospitality technology upgrades should not feel like guesswork.

At HOTEC Operations 2026, Touchstone 1 is looking forward to conversations with hotel owners, operators, and management teams about better connectivity, more reliable systems, and a clearer path forward.

We’ll see you June 8-10 at Rancho Bernardo Inn in San Diego.

Let’s be honest: no hotel owner wants more tech complexity.What you actually want is a network that runs smoothly, suppo...
05/27/2026

Let’s be honest: no hotel owner wants more tech complexity.

What you actually want is a network that runs smoothly, support that answers the phone immediately, and a partner you can trust.

Your guests don't ask about your hardware specs, they just want to stream, work, and connect without a hassle. We keep things simple by designing reliable connectivity built for the real world.

Learn more at touchstone1.com

The hospitality experience has changed.Today’s guests expect more than just beautiful spaces and great service. They exp...
05/26/2026

The hospitality experience has changed.

Today’s guests expect more than just beautiful spaces and great service. They expect seamless connectivity, smart technology, and convenience built directly into their stay.

From reliable WiFi to effortless in-room streaming, the technology you provide now defines how guests view your property. Smart hospitality isn’t the future anymore, it’s the standard.

Give your guests the experience they expect: touchstone1.com

Address

50 S Belcher Road, Suite 116
Clearwater, FL
33765

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+18662657575

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