05/29/2026
Your senior associate gives two weeks notice. You realize every case strategy conversation happened in the hallway, not in the case file.
The notes are in her head. The client relationships are hers. The deadlines were on her personal calendar.
This is not a talent problem. It is a dependency problem.
Samantha makes sure every deal detail, every client interaction, and every follow-up lives in the system, not in someone's memory → https://studio98.ai/sales-support-specialist/
When the system holds the knowledge, no one leaving can take your business with them.