Colfax Cable Co.

Colfax Cable Co. Colfax Cable is a locally owned internet and cable service provider serving Colfax WA.

02/05/2025

Currently have an outage. We're working to resolve the issue. Please be patient as we resolve the issue.

10/12/2024

PSA to all of our Platinum tier subscribers: Speeds on the Platinum ($85/month) have increased from 250/250 download and upload to 1Gig/1Gig. This upgrade comes at no additional cost to you and has already been adjusted.

As we did this upgrade there may have been a few that missed the update. If your speeds don't seem to have changed and you're on the Platinum tier please feel free to call us M-F 8-4 and we will be happy to assist!

07/10/2024

We will be performing upgrades to our network Tuesday 7/16 - Thursday 7/18 between 12 AM and 6 AM.
Brief outages are to be expected during this timeframe.

05/01/2024

We will be doing maintenance May 6th, May 7th, and May 8th. The maintenance will occur between 12:01 AM and 6 AM.

During this maintenance window, Internet customers may experience one or more brief interruptions in service while we complete the maintenance activities. The interruption is expected to be less than 15 minutes; however, due to the complexity of the work, downtime may be longer.

02/23/2024

PSA: We will be having a planned maintenance cycle between 2 AM and 6 AM on 2/28/2024. During this maintenance window, you may and/or will experience one or more brief interruptions in service while we complete the maintenance activities. the interruption is expected to be less than 30 minutes; however, due to the complexity of the work, your downtime may be longer.

If you would like to get on an email list for planned maintenance or updates on outages please send us a message with your account name and preferred email for future instances. Thank you and we apologize for the inconvenience.

11/03/2023

We had an outage last night that was restored around 6:40 AM. If anyone is still out of service please contact us via phone at 509-397-2211 or if you'd like you could leave us a message here at our facebook. Thank you and sorry for the inconvenience!

08/06/2023

Everything should be restored back to normal! If anyone is still having issues with their service please send me a message on here and i'll get to you tomorrow. Thank you all for your patience!

We are aware of the current outage. We are looking into it but it appears as if our mainline has been damaged somewhere....
08/05/2023

We are aware of the current outage. We are looking into it but it appears as if our mainline has been damaged somewhere. Please be patient with us while we investigate it further. For any questions please comment or message us and we'll try to provide further updates. Thanks.

We are sad to share the news that our manager, Russ, passed away this last week. Russ spent countless hours both in the ...
06/27/2023

We are sad to share the news that our manager, Russ, passed away this last week. Russ spent countless hours both in the field and behind the scenes to provide the best possible service to our customers. There are truly no words to express how much we appreciate all of his knowledge and hard work. He will be deeply missed.

Russ is leaving behind a wife and two young children, so we want to extend the opportunity to love and support them through this difficult time. Donations to his family can be deposited into the account of Kari Foreyt at P1FCU.

Additionally, as Russ was not only a manager, but a dear friend to all employees of Colfax Cable, we ask for your patience and understanding as we mourn his loss.

06/09/2023

We apologize for the outage occurring between 3:30-7:00. Services have been restored, if anyone is still having issues please give us a call at 509-397-2211. Thank you for being patient!

03/22/2023

NOW HIRING:

As our current Customer Service Representative will we be welcoming a new baby in May, we are looking to hire a full-time replacement.

Hours are Monday through Friday from 8am until 4pm.

Responsibilities include answering phones, billing, processing payments, scheduling, creating work orders, and simple troubleshooting.

We are looking to hire in the next couple of weeks to allow ample time for training. If you are interested, please bring a resumé to our office.

01/10/2023

The issue has been resolved and we apologize for any problems this may have caused. The outage was between 10:25 AM to 11:25 AM. This was not planned or scheduled and we tried to resolve it as quickly as possible. If you're still experiencing issues please power cycle your router (DO NOT FACTORY RESET) if that still does not resolve the issue please call us at 509-397-2211.

Address

222 N Main Street
Colfax, WA
99111

Opening Hours

Monday 8am - 4pm
Tuesday 8am - 4pm
Wednesday 8am - 4pm
Thursday 8am - 4pm
Friday 8am - 4pm

Telephone

(509) 397-2211

Website

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