Continental Message Solution

Continental Message Solution CMS is a US based call center providing customer service and contact center solutions to clients wor

Currently serving more than 1,500 clients worldwide, Continental Message Solution (CMS) is an award-winning provider of call center outsourcing solutions based in downtown Columbus, Ohio. Available 24 hours per day, 365 days per year, our call center provides critical communication services to a diverse array of organizations, from Fortune 500 corporations to small businesses. Combining our custom

er service experience with innovative technology, we provide 100% personalized solutions that allow clients to reduce costs, increase efficiency, and focus on their core competencies while simultaneously improving the level of support they provide their customers and personnel. Our solutions include after hours answering, appointment scheduling, daytime virtual receptionist services, order processing, telephone customer service, tier 1 help desk support, and a variety of other personalized call center services.

CMS is getting ready  for the Annual Costume and Desk Decorating Contests!  👻
10/21/2022

CMS is getting ready for the Annual Costume and Desk Decorating Contests! 👻

Around this time of the year, CMS participates in a Canned Food Drive to help end hunger while creating a long-lasting c...
12/06/2021

Around this time of the year, CMS participates in a Canned Food Drive to help end hunger while creating a long-lasting connection with the community! This year, we are very excited to help families in need in Ohio and Nevada, and we need your help!

We are still taking necessary precautions to reduce the spread of infections, and with most of our staff working remotely, we were able to work with the Food Bank to set up Donations Online! So, for every $1 donated helps distribute up to $9.50 worth of groceries to neighbors in need this Holiday season!

If you are interested in donating online for Mid-Ohio please visit https://give.mofc.org/CMS. Items can be shipped to our Ohio and Nevada location as well!

We are excited to announce that we will be participating in Governor Sisolak's JOBFEST on Tuesday, December 7, from 9am-...
12/06/2021

We are excited to announce that we will be participating in Governor Sisolak's JOBFEST on Tuesday, December 7, from 9am-2pm PST. If you are in NV and you or someone you know is interested in career opportunities with CMS, please come out to hear more about what we have to offer! We hope to see you there!

11/11/2021

To all Veteran's, you hold a special place in our hearts. For all that you do, we salute you. Thank you and Happy Veteran's Day! Here is a special messge from our team! We hope you enjoy.

11/04/2021

Creating an environment conducive for any employee to achieve the maximum personal and professional growth desired comes first to CMS! We are a people growing company, committed to the development of every employee. So, please join me in congratulating our new Las Vegas Operation Manager; Maria W, Columbus Shift Supervisor; Pattie J, and our new Lead Trainer; Joe L. We are very excited to add you all to our leadership core!

11/03/2021

A word from a member of our team:

I took my very first death call from a Hospice Provider earlier today. It shook me. The granddaughter called in to report that her grandfather had just passed.

I was able to be a voice of calm and comfort, get the necessary information, and pass it along. Granted, after the call it took me about thirty seconds to bring myself back together and push forward.

However, it sparked something in me, a joy that I haven’t been able to find in the longest of times, and an adjustment to my thought process in regards to what we do daily, and often HOURLY, at CMS.

We are the ones who are THERE immediately to assist those in crisis get to the next phase in those crises, and then beyond them.

That means absolutely everything to me, and I must thank you again for allowing me to embark upon this new stage in my life, and my career!

Join me in congratulating the winners of our 2021 Halloween Contests!
11/03/2021

Join me in congratulating the winners of our 2021 Halloween Contests!

10/28/2021

Inbound Answering Service Operator Opportunity with a 54 year old company. Position Openings as early as November 2021!

I'd love to invite you to learn more about Continental Message Solution, Inc. work from home opportunities!
02/16/2021

I'd love to invite you to learn more about Continental Message Solution, Inc. work from home opportunities!

Find your next great career opportunity at Continental Message Solution, Inc.

Address

41 South Grant Avenue
Columbus, OH
43215

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