Ohio NENA Chapter

08/31/2026

08/27/2026

🎉 Celebrating 10 Years of Ronda! 🎉

A huge congratulations to Ronda on her 10-year work anniversary with our agency!

Since starting with us in 2016, Ronda has been an absolute foundation for our team. She's served as a TAC, a trainer, a union representative and since 2020, she's been a supervisor. On top of all that, she's our Lead TAC. That's a lot of titles, but she earns every one of them.

One of the things we admire most about Ronda? She supervises our most inexperienced shift the one that comes with the steepest learning curve and the biggest challenges. But Ronda handles it with patience, steady leadership, and a calm confidence that helps her team grow and succeed. She doesn't just manage that shift, she builds it up.

Ten years of service, countless moments of grace under pressure, and a leader who truly makes a difference. Thank you, Ronda! 🚨📞❤️

08/26/2026

🎉 Celebrating 10 Years of Stevie! 🎉

We are thrilled to recognize Stevie on her 10-year work anniversary with Knox County 911!

Since joining us in 2016, Stevie has worn many hats and made an incredible impact. Serving as a TAC, a dedicated trainer, and since 2022, stepping into a supervisory role with the same steady professionalism and care.

But what really sets Stevie apart? She's the perfect balance of calm under pressure and fun to work with. In the middle of the busiest, most stressful moments, she keeps a level head and somehow still brings a sense of teamwork and good humor to the floor that makes this a better place to be. That combination is rare, and we treasure it. 🚨📞❤️

Ten years in emergency communications is no small feat. Thank you, Stevie, for your leadership, your steady voice, and for making our team stronger every day. We're lucky to have you!

Drop a comment below and help us celebrate Stevie! 👇

08/26/2026

New entrance exam for dispatchers!

https://macedonia.isolvedhire.com/jobs/957870

08/25/2026

Please join us in congratulating Dispatcher Nicki Hazen on her anniversary of service with the Communications Center of the East Palestine Division of Police! Nicki joined the department on this date in 2015 as a part-time Dispatcher and she was also a past member of the East Palestine Fire Department where she served as a Paramedic/Firefighter. Thank you Nicki for your continuing service to the Village of East Palestine, you are appreciated!

08/25/2026

Congratulations 🎊

08/24/2026

🎉 Happy 3-Year Work Anniversary, Brittney! 🎉

Three years ago, Brittney joined the Knox County 911 team, and we couldn't be more grateful. From day one, she has brought an incredible positive attitude to every shift. the kind of energy that lifts up her whole team and makes a real difference for the residents who call us in their moments of need.
Brittney consistently goes above and beyond, and we're proud to see her take on extra responsibility in her recent role as TAC. It's a perfect reflection of who she is, someone who doesn't just do her job, but truly cares about the people she serves and the colleagues she works alongside.

Please join us in congratulating Brittney on three amazing years! 🎉💙

08/24/2026

We found this lifesaving work during a routine quality assurance (QA) review. Our QA process often confirms what we know: our telecommunicators do excellent work! Congratulations Dom!

08/21/2026

🥳🍼🥳

In the early hours of Thursday August 13, 2026 a call came into the Chagrin Valley Dispatch - Brecksville facility for a 36 year old female who was in active labor with her third child. 👶🏻

Dispatcher Dave recognized the severity of the situation and immediately began providing emergency medical dispatching (EMD) instructions to help this family bring their new bundle of joy into the world. 🩺

Within 4 minutes of answering the call, it was reported that the "baby was out!". Dispatcher Dave remained on the phone with the caller continuously checking on the status of both Mom & baby until paramedics arrived to take over patient care! 💖

Dispatcher Dave has been awarded the Chagrin Valley Dispatch Stork Pin, this pin is specifically reserved for those dispatchers who successfully aid in the delivery of a baby prior to responders arrival on scene. Congratulations Dave on a job well one!