ITGuys Team

ITGuys Team ITGuys provides managed IT services and On-site Computer support to small businesses in the Denver and surrounding areas.

ITGuys provides managed IT services and On-site Computer support to small businesses in the Front Range. We make getting computer help easy with friendly same day on-site, on-demand service. Whether you're building a website, setting up a new office, or just need some computer help from time to time, call ITGuys for any of your IT support needs.

09/03/2026

Try this experiment: open ChatGPT or Perplexity and ask it to recommend a business like yours. See if you actually get named.

For a lot of small businesses, the answer is no, even ones that rank well on Google. A recent benchmark study of 200+ U.S. service businesses found the average company scores just 30 out of 100 on AI visibility. Ranking on page one of Google only translates to a ChatGPT mention about 6 times out of 10.

Here's the part worth knowing before you spend a weekend "fixing" it: a rigorous 2026 study from Ahrefs tracked nearly 1,900 pages that added schema markup, the technical fix most commonly pitched as the AI citation shortcut, and found it produced no meaningful increase in AI citations on any platform. Google's own documentation backs this up, stating plainly that no special markup is required to appear in AI Overviews.

What actually seems to move the needle is less technical and more fundamental: stating your answer plainly and specifically near the top of the page, staying consistent across every listing of your business, and earning genuine third-party mentions instead of just describing yourself well on your own site.

We broke down what the current research actually shows, including a quick self-check to see where your own business stands. Further reading: https://mynewitguys.com/ai-search-visibility-small-business-guide/

Quick gut check for business owners: could you list every piece of software your company currently pays for, right now, ...
08/26/2026

Quick gut check for business owners: could you list every piece of software your company currently pays for, right now, off the top of your head?

Most owners can't get past the tools they personally use. Marketing has its own subscriptions. Sales has its own. Ops has its own. Someone signed up for a free trial eight months ago that became load-bearing infrastructure and nobody ever told finance.

None of that happens because anyone is careless. It happens because buying software got so easy that it stopped feeling like a decision. A credit card and an email address is all it takes now, and that convenience is exactly what makes it invisible.

The part that actually costs businesses money and exposure isn't the sprawl itself, it's what the sprawl hides. Duplicate tools nobody remembers to cancel. Access nobody remembers to revoke when someone leaves. Vendor relationships nobody in the building could describe if asked.

The fix isn't a lockdown. It's a habit: know what you're running, know who owns each tool, and build offboarding around a real list instead of a memory exercise. That one habit closes more risk than most security spending does.

We put together a deeper look at where this goes wrong and how to get ahead of it: https://mynewitguys.com/blog/saas-sprawl-small-business-risks

08/17/2026

Most offboarding checklists cover the visible stuff: collect the laptop, disable the email account, done.

But access doesn't live in one place anymore. It's spread across a dozen SaaS logins, shared credentials, forwarding rules, and sessions that never got logged out. Unless someone kept a running inventory of every account a person was ever given, IT is stuck trying to reconstruct it from memory when that person leaves.

That's usually the actual failure point, not carelessness, just structure. Access gets granted incrementally over months or years. It should get revoked the same way, deliberately and all at once, not reassembled after the fact.

The fix isn't complicated: log access as it's granted, cut it off at the identity layer first (this is where single sign-on earns its keep), and do a short follow-up review a few weeks after someone leaves to catch what slipped through.

https://mynewitguys.com/employee-offboarding-security-checklist-small-business/

A federal court voided a company's entire cyber insurance policy over one missing checkbox.Not fraud. Not a lie. Someone...
08/06/2026

A federal court voided a company's entire cyber insurance policy over one missing checkbox.

Not fraud. Not a lie. Someone answered "yes, we have MFA" without knowing it was only enabled on the firewall, not the servers, not remote access, not the system ransomware actually got through.

The insurer sued. The court sided with them. The policy was voided from day one, right when the business needed it most.

This is happening more as insurers dig deeper before paying claims. In our latest article, we break down:
→ The 6 controls insurers actually check (MFA, EDR, tested backups, IR plans, patching, training)
→ Why "we have MFA" and "we have MFA everywhere" are two different claims
→ What to verify before your next renewal

Read it here: https://mynewitguys.com/what-your-cyber-insurance-policy-actually-requires-and-why-so-many-claims-get-denied/

Quick story from our week: someone tried to get us to wire $12,000 to a fake vendor using a two-part scam. First a norma...
07/31/2026

Quick story from our week: someone tried to get us to wire $12,000 to a fake vendor using a two-part scam. First a normal-looking invoice, then a follow-up email made to look like it came from our own owner, telling us to pay it fast and skip the usual checks.

It didn't work, but it was close enough to good that we wanted to share it. If a payment request ever tells you to skip your normal process, that's not a reason to move faster. That's the reason to stop and make a phone call first.

We wrote up exactly how the scam was built and what to watch for. Check it out if you want your team ready for the next one.

https://mynewitguys.com/someone-tried-to-scam-us-out-of-12000-heres-exactly-how-it-worked/

Quick gut check: if your systems went down tomorrow, would you actually know what to do?A lot of businesses have backups...
07/22/2026

Quick gut check: if your systems went down tomorrow, would you actually know what to do?

A lot of businesses have backups running in the background and just assume that means they're covered. But we've seen plenty of cases where the backup itself was fine and the business still lost a couple of days, just because nobody had a plan for actually using it. No one had tested a restore. No one knew what order things needed to come back in.

Backups protect your files. Getting back up and running takes an actual plan.
https://mynewitguys.com/backup-vs-disaster-recovery-small-business/

Ever scanned a QR code on a flyer, an invoice, or a "delivery notice" text without thinking twice? So has almost everyon...
07/16/2026

Ever scanned a QR code on a flyer, an invoice, or a "delivery notice" text without thinking twice? So has almost everyone else, and that's exactly why scammers have shifted to hiding phishing links inside QR codes instead of typed links.

It's called "quishing," and it's one of the fastest-growing scam tactics of 2026. We put together a plain-English guide on how it works and how to protect your business (and yourself).

Check it out: [https://mynewitguys.com/qr-code-phishing-quishing-the-scam-hiding-in-plain-sight/]

Still Running Windows 10 in 2026? Here's What You're Actually Risking.Windows 10 reached end of support in October 2025,...
07/09/2026

Still Running Windows 10 in 2026? Here's What You're Actually Risking.

Windows 10 reached end of support in October 2025, but many businesses are still relying on it every day.

The problem isn't that it stops working. The problem is that it stops being protected.

In our latest article, we explain:

• What end of support really means
• Why unsupported PCs become attractive targets for attackers
• The real cost of Microsoft's Extended Security Updates (ESU)
• How Secure Boot certificate expirations create another layer of risk
• Practical steps every business should take to protect their network

If your organization hasn't completed its Windows 11 migration, now is the time to understand what's at stake.

Read the full article: https://mynewitguys.com/still-running-windows-10-in-2026-heres-what-youre-actually-risking/

Have you ever driven past a house that just felt... off? Normal siding, regular roof, neat landscaping, but no signs of ...
06/29/2026

Have you ever driven past a house that just felt... off? Normal siding, regular roof, neat landscaping, but no signs of life. No cars. No lights at night. No indication anyone has ever lived there.

It might not be a house at all.

Across the country, tech companies are quietly building data centers disguised as homes in residential neighborhoods. They're designed to blend in. Most neighbors never find out what they're living next to.

We dug into what these buildings actually are, why they exist, and whether communities should have a say in it. It's a stranger story than you'd expect.

Read it on the blog. [https://mynewitguys.com/that-house-on-your-street-might-not-be-a-house/]

🚨 WARNING: We caught a phishing attack this week that looks like a friendly event invitation, and it nearly fooled one o...
06/25/2026

🚨 WARNING: We caught a phishing attack this week that looks like a friendly event invitation, and it nearly fooled one of our clients.

Here's what happened: A user received a link from someone they recognized, clicked through, and landed on a fake Adobe login page asking for their Gmail or Outlook credentials to "view a shared file."

It looked real. It felt real. It wasn't.

The site — invtationforfriend . one — is a credential harvesting page. The moment you type your email and password, that information goes directly to a hacker. The page may show a loading spinner, then go blank. From your end, it looks like something just glitched. From the attacker's end, the job is done.

Here's what's really scary: Your email account is the master key to almost everything — your bank, your payroll, your cloud storage. If an attacker gets into your inbox, they can reset passwords on accounts across your entire digital life.

We see this type of attack regularly, and it's becoming more common because it works. People click invitations. People trust messages from friends (even when that friend's account has already been compromised).

Please share this with your employees, your family, and anyone who uses email.
✅ Always check the URL before entering a password anywhere

✅ If a login page shows up unexpectedly, navigate to the site yourself instead of using the link

✅ Use a password manager — it will NOT autofill your credentials on a fake page, which is a built-in warning sign

✅ Turn on multi-factor authentication for your email, especially
Full article with screenshots and the complete attack breakdown here 👇

🔗 https://mynewitguys.com/a-phishing-attack-we-caught-in-the-wild/

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