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Amanda Scott Design Co.

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Denver, CO
Amanda Scott Design Co.

Providing effective branding and web design services driven by strategy, vision and stories to driven service providers.
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11/03/2026

How you end a project is exactly how you get your next one. 🎀

When it’s time to wrap things up, I always lead with proactive communication and gratitude.

Proactive communication looks like: here’s where you can find all of your final files. Here’s the link to your gallery. No digging, no wondering.

Gratitude looks like a custom closing gift. For my brand clients, I have custom branded goodies made just for them. For a photographer, it could be a little gift box with prints from their wedding.

It doesn’t need to be big or extravagant. It just needs to feel personal, because it says thank you for trusting me, not only with your money, but with your vision.

And that thoughtful gesture is what gets your client telling their friends, “I loved working with her, here’s her info.” That’s how one client turns into many. ✨

That’s a wrap on my high-end client experience series! If you missed any part, they’re all on my page. Follow along, because I’ve got more in store. 🤍

10/30/2026

Your clients do not need to see you sweat. 😅

Whether it’s a design project, a wedding, or anything else you’re creating for a client, things will go sideways sometimes. That’s just real life. But your client doesn’t need to see the struggle in the moment.

I’m not saying keep them in the dark. I’m saying come to them with the problem AND the solution.

Window treatments delayed? Track them down as fast as you can, then go to your client with exactly how you’re handling it. That gives them total peace of mind: there may be a bump in the road, but you’ve got it covered.

If you show up panicked and unsure what to do, that anxiety lands on them. And taking care of them, executing the vision, and making it all feel seamless is exactly what they’re paying you for.

This is part five of my high-end client experience series. Next up, the final stage: how to wrap up a project so your clients turn into referrals. Follow along! ✨

10/28/2026

The moment after your client pays you is also the moment they’re most likely to second guess their decision. 🤍

They just made a big investment, and a little anxiety is completely normal. The best thing you can do here? Lead with proactive communication and gratitude.

One of my favorite ways to do that is with a welcome gift, along with a clear heads up on what’s coming next. And if I need a couple of days to pull their onboarding items together, I tell them that too. No guessing, no wondering.

Your welcome gift doesn’t need to be big or extravagant. It just needs to say: thank you for choosing me, thank you for trusting me, and I can’t wait to take care of you.

That small gesture goes a long way in easing their nerves and getting them excited for everything ahead.

This is part four of my high-end client experience series. Next up: how to handle the bumps that come up while you’re doing the work. Follow along! ✨

10/27/2026

When your work is this thoughtful, your brand and website should feel that way, too.

Meet the new Hardwood Alchemy. ✨

For Chris and Angela, craftsmanship is in the details: the materials, the proportions, the finish, and the care that goes into creating something meant to last. We wanted that same intention to come through from the very first impression of their business.

The brand direction brings together deep navy, soft gold, and distinctive typography for a feeling of understated luxury. It’s refined and rooted in tradition, with enough warmth and personality to reflect the people behind the work.

The website carries that story forward, showcasing the artistry behind their work while helping visitors explore their services, get to know the studio, and imagine what’s possible in their own spaces.

Because beautiful project photos are only part of the picture. The words, design, and experience around them help potential clients understand the value of what they’re seeing, and feel confident taking the next step.

Every choice came back to one goal: creating a brand and online home that reflect the caliber of their craftsmanship and support the business as it grows.

So excited to share this new chapter for Hardwood Alchemy. Take a scroll through the details, then explore the full website at hardwoodalchemy.net. 🤍

10/26/2026

Your inquiry process should make it so easy to say yes. ✨

When a potential client comes to you, they have a problem they want solved or a project they want taken off their plate. Your job is to show them they can trust you to take care of everything.

A few ways to do that:
→ An all-inclusive proposal that shows how you’ll bring their vision to life, and why you’re the one to do it
→ One contract, one payment, all in one place (I love Dubsado for this!)
→ No surprise fees tacked on at the end

Bank fees, equipment fees, licensing fees... your client doesn’t need to see any of it. It feels a little shady, and it’s exactly how you get price shopped, because it makes it so easy to compare you line by line with someone else.

This is part three of my high-end client experience series. Next up: onboarding, and the moment your client is most likely to second guess their decision. Follow along! 🤍

10/22/2026

Your client is deciding whether to trust you before they ever send an inquiry. 👀

Before someone reaches out, they’re looking for three things: your work, your personality, and whether you offer what they need. And most of that happens on your social media and your website.

The foundation of it all is your brand. It needs to truly communicate the value of what you offer, and your website is the vehicle that delivers it. So if your site feels busy, confusing, or hard to read, that’s exactly what potential clients will assume it’s like to work with you.

This is part two of my series on creating a high-end client experience. Next up: the inquiry process, aka how a potential client becomes a paying one. Follow along so you don’t miss it! 🤍

10/20/2026

You can’t just raise your rates and call yourself luxury. ✨

So many of my clients come to me wanting to raise their prices and start attracting high-end clients. I love that goal! But here’s the thing: your price makes a promise, and your client experience has to keep it.

That experience starts before a client ever reaches out. Your brand, your website, your inquiry process, your onboarding, how you handle the work itself... every single touchpoint needs to feel as elevated as the number on your pricing guide.

I’ve worked with service providers across so many industries, and the ones who truly deliver a high-end experience all have a few things in common. So over the next few reels, I’m breaking down what that looks like at each stage of working with a client.

Follow along so you don’t miss the next one, and save this for when you’re ready to raise your rates. 🤍

10/15/2026

I see business owners changing their branding every year. New colors, new fonts, new logo, new website.

And I get it. You’re looking at it every day. You see something inspiring and suddenly your own brand feels a little… stale.

But your audience isn’t looking at your business nearly as often as you are.

While you’re ready for something new, they might just be starting to recognize you.

That familiarity has value. The colors they associate with you. The style that makes them stop scrolling. The website they remember visiting when they were thinking about hiring you.

When you constantly change those cues, you can chip away at the recognition you’ve been building.

The same goes for your website. Returning visitors shouldn’t have to relearn where everything lives every time they come back. And bigger changes—like changing page URLs without proper redirects—can create SEO problems, too.

There are good reasons to rebrand or redesign: your business has evolved, your audience has shifted, or your website isn’t supporting what you need it to do.

But “I’m bored with it” deserves a pause.

Before starting over, ask yourself: Is this actually no longer serving my business, or have I just seen it more than everyone else?

Build a brand you can grow with. Then give people time to know it.

10/13/2026

Fashionably late summer recap, brought to you by the first truly cool week of fall. 🍂

This summer was all about camping trips, tackling house projects, watching the garden grow, squeezing in as much golf as humanly possible, and soaking up time with great family and friends. Not a bad way to spend a summer ☀️

Address

Denver, CO

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

http://amandascottdesign.co/

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