Shentel

Shentel Reliable internet. Local service. Real people. For more than a century, Shentel has been keeping communities connected.

Shentel keeps homes and businesses connected across Virginia, West Virginia, Maryland, Pennsylvania, Kentucky, and Ohio. From our start in Virginia’s Shenandoah Valley to our growing Glo Fiber network across the region, we’re proud to bring reliable, high-speed internet to homes and businesses in Virginia, West Virginia, Maryland, Pennsylvania, Delaware, Kentucky, and Ohio. Please keep your person

al information safe on this public forum and refrain from using account numbers or other identifying information. By using or accessing Shentel’s page, you agree to comply with Facebook’s Terms and Conditions (http://www.facebook.com/terms.php?ref=pf). We will delete any content that violates these terms or contrary to our company values. Personal attacks, vulgarity or racism will not be tolerated and will be deleted immediately. Posting threatening comments is inappropriate and will not be tolerated. If the behavior continues, we reserve the right to remove posting privileges on this page. We do our best to answer questions posted on the page in a timely fashion, but if you have customer service issues (such as services down or billing questions) please contact customer service by calling 1-800-SHENTEL.

No hidden fees. No confusion. Just a team that shows up and gets you connected when you need it.That’s what better inter...
04/28/2026

No hidden fees. No confusion. Just a team that shows up and gets you connected when you need it.

That’s what better internet should feel like.

Behind every strong connection is a local expert who cares.Meet one of the technicians who helps keep your internet runn...
04/22/2026

Behind every strong connection is a local expert who cares.

Meet one of the technicians who helps keep your internet running every day.

04/21/2026

Evenings are peak internet hours.

When everyone gets online at once, shared networks can slow down.

That is why consistency and reliability matter for your connection.

04/15/2026

Getting new WiFi? Start here.

Use the same network name and password so your devices reconnect without the extra work.

Simple setup. Less hassle.

Your TV experience just leveled up.With ESPN Unlimited included, you can stream every ESPN network and catch more of the...
04/15/2026

Your TV experience just leveled up.

With ESPN Unlimited included, you can stream every ESPN network and catch more of the games, highlights, and moments that matter most. All your favorite sports, all in one place.

Get started here: shentel.com/en/espn

Cable or satellite?Each works a little differently, and knowing how can make a big difference in your everyday experienc...
04/13/2026

Cable or satellite?

Each works a little differently, and knowing how can make a big difference in your everyday experience online.

Sometimes the fix is simpler than you think. 👀Before calling support, you can take a quick minute to check a few things ...
04/08/2026

Sometimes the fix is simpler than you think. 👀

Before calling support, you can take a quick minute to check a few things — like your router, placement, and devices.

We broke it down for you → swipe through to take a look!

And if you still need help, our team is always here for you.

03/31/2026

Storm season starts early - and so do we. ⛈️

Our teams are already preparing by securing infrastructure, staging resources, testing network systems, and monitoring conditions to help keep you connected when it matters most.

Preparation is how we stay ready. And staying ready means supporting our communities through every season.

03/27/2026

Dealing with inconsistent WiFi?

Start with your router. An open, central, and higher placement can help improve coverage across your home.

A new season, with even better service.We’re continuing to invest in our network and bringing you an improved Shentel TV...
03/26/2026

A new season, with even better service.

We’re continuing to invest in our network and bringing you an improved Shentel TV experience, all designed to keep you connected to what matters most.

WiFi feeling slower than it should? It might not be your speed — it could be your setup.Too many devices competing at on...
03/26/2026

WiFi feeling slower than it should? It might not be your speed — it could be your setup.

Too many devices competing at once, poor router placement, or outdated equipment can quietly impact performance.

The good news? Small adjustments can make a big difference:
✔ Disconnect unused devices
✔ Move your router to a central, open space
✔ Update or upgrade your equipment

A stronger connection starts with the right setup. Need help? Our team is here for you.
support.shentel.com

Don’t miss a moment.With Shentel TV, stream your favorite shows and use multi-view to watch more at once, so you never h...
03/20/2026

Don’t miss a moment.

With Shentel TV, stream your favorite shows and use multi-view to watch more at once, so you never have to choose between what’s on.

Start watching today: https://www.shentel.com/en/tv/shenteltv

Address

500 Shentel Way
Edinburg, VA
22824

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+18007436835

Website

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