uPerform

uPerform uPerform® is a healthcare-focused digital adoption and learning platform that helps organizations manage enterprise technology change. Reinforce Learning.

We enable healthcare organizations to create, manage, and deliver role-based training in mission-critical systems. uPerform

Employees start forgetting what they learned as soon as they finish training. Reinforce their skills and boost proficiency with uPerform learning content available directly in your software. Our digital learning platform drives user adoption and helps organizations realize t

he full value of their ERP, HCM, and other world-leading business applications. Users who are confident and competent will use your software more often and effectively, producing better results. uPerform gets the right learning content to the right person at the right time directly in the workflow, even when it is highly customized. Help reduce employee frustration and turnover while helping them achieve your business goals. Accelerate Creation. Your software is constantly evolving, onboarding employees more challenging, and your investment lasts much longer than the initial rollout. Our recorder makes it quick and easy for subject matter experts and administrators to capture process detail and publish learning content that is accessed directly in the application. Simplify Management. Managing your content and getting it to people who need it can be complicated. Simplify your authoring and delivery workflows and ensure accurate content and policy compliance with editorial reviews, version control, and reporting analytics.​

🏆 Celebrating Our Clients on the 2026 Epic Honor Roll Huge congratulations to the health systems we're proud to partner ...
09/02/2026

🏆 Celebrating Our Clients on the 2026 Epic Honor Roll

Huge congratulations to the health systems we're proud to partner with, recognized on this year's Epic Honor Roll:

Baptist Health Jacksonville
Baylor Scott & White Health
Fairview Health Services
ThedaCare Health
Lakeland Regional Health
Spartanburg Regional Healthcare System
The Guthrie Clinic
University Hospitals
UCHealth
UConn Health
UI Health

This recognition reflects real, sustained work — a commitment to clinical excellence, smart innovation, and better experiences for patients and the care teams who serve them.

To every team behind this achievement: congratulations. We're honored to be part of your journey.

"Some of these best practices: embedding learning materials, reaching teams where they're at, getting the learning ecosy...
09/01/2026

"Some of these best practices: embedding learning materials, reaching teams where they're at, getting the learning ecosystem centralized... Game changer." — Derek Harley, EHR/HIT Learning and Development Manager, Fairview

Every health system has a fragmentation problem: training content that lives in too many places for anyone to actually find what they need. Fairview Health Services set out to fix that, and it's what "Simplify and centralize," one of the five guiding principles in our new Training Transformation Playbook, looks like in practice.

For Fairview, that meant giving clinicians one way in: their existing Epic login, straight into a centralized Learning Library, everything they need in one place instead of scattered across shared drives, tip sheets, and multiple logins.

As Derek put it, the goal isn't the next piece of content. It's creating the next experience. That’s what a cohesive learning model looks like in practice.

That's the shift the Training Transformation Playbook is built around: fewer disconnected tools, one centralized foundation, and a better experience on both sides, for the clinicians using it and the teams building it.

Request the full playbook: https://ow.ly/tXCM50ZHqTC

Health systems have spent billions on technology. So why does adoption still lag? Because for most organizations, traini...
08/13/2026

Health systems have spent billions on technology. So why does adoption still lag?

Because for most organizations, training ends at go-live and isn't available when users need it most.

Our new Training Transformation Playbook pulls together industry research and real health system success stories to make the case for a different model: one that's on-demand, role-specific, and ready at the moment of need.

Inside, you'll find:
- The strategic shifts driving effective adoption and support at leading health systems
- 5 recommended actions to start your own training transformation
- 6 real case studies, including millions saved a year in training costs and hundreds of thousands of hours returned to patient care

Learn why training shouldn't be treated as a downstream support function but instead as a strategic lever.

Request the Training Transformation Playbook: https://ow.ly/6fzO50ZzsfY

💻🏥 Technology is transforming healthcare—but its success ultimately depends on the clinicians who use it every day. That...
06/10/2026

💻🏥 Technology is transforming healthcare—but its success ultimately depends on the clinicians who use it every day.

That's why we're looking forward to attending the 35th Annual Physician-Computer Connection Symposium, June 16–19 in Ojai, California. This long-standing event brings together healthcare leaders, clinical informaticists, and technology experts to explore the latest advances in physician-facing healthcare technology and information systems.

Representing uPerform will be Stephanie Lahr, CMIO, and Andrea Rolland, EVP of Sales & Marketing. Together, they'll be engaging in conversations around clinician adoption, workflow optimization, and the critical role education and performance support play in helping healthcare organizations realize the full value of their technology investments. 🚀

If you'll be attending the symposium, stop by the uPerform table and connect with Stephanie and Andrea. We'd love to discuss how healthcare organizations can create more effective learning experiences and drive meaningful technology adoption. 🤝

🏁 *Race to Innovate: Re-imagine → Transform → Scale* As healthcare organizations continue to modernize systems, adopt AI...
06/01/2026

🏁 *Race to Innovate: Re-imagine → Transform → Scale*

As healthcare organizations continue to modernize systems, adopt AI-driven solutions, and improve the EHR experience for clinicians and staff, one challenge remains constant: ensuring users can successfully adapt to change.

That's why we're looking forward to the Impact HIT Regional HIMSS Central & North Florida Chapter Conference on June 4 in Orlando, where healthcare IT leaders and innovators will come together to explore the technologies, strategies, and ideas shaping the future of healthcare. 💡🏥

Representing uPerform at this year's event will be Laura Shepherd, Healthcare Sales Director, and Bobby Zarr, VP of Healthcare. They'll be connecting with healthcare leaders to discuss how organizations can accelerate technology adoption, support workforce readiness, and drive lasting value from their digital transformation initiatives.

If you'll be attending , stop by the uPerform table and say hello—we'd love to connect! 🤝

We’re excited to share that our very own CMIO, Stephanie Lahr and, Healthcare Solutions Director, Lori Reece, will be at...
05/29/2026

We’re excited to share that our very own CMIO, Stephanie Lahr and, Healthcare Solutions Director, Lori Reece, will be attending The Health Management Academy’s Chief Medical Information Officer (CMIO) Spring Forum 2026. 👏

As healthcare organizations continue navigating digital transformation, AI adoption, workflow optimization, and clinician enablement, the conversations happening at this year’s forum are more important than ever. 🏥💡

We look forward to connecting with healthcare leaders to discuss how organizations can better support change management, accelerate user adoption, and improve the overall experience surrounding complex healthcare technologies and workflows.

If you’ll be attending the CMIO Forum, we’d love to connect with you there! 🤝

⏰ Kicking off AMIA Amplify? Start your day with us. Join uPerform for our Industry Partner Session at the AMIA Amplify I...
05/19/2026

⏰ Kicking off AMIA Amplify? Start your day with us.

Join uPerform for our Industry Partner Session at the AMIA Amplify Informatics Conference and explore how leading organizations are rethinking health IT education in a world of continuous change.

🎤 Beyond the Classroom: How Informatics & Digital Health Leaders Are Rethinking Health IT Education in a World of Continuous Change

🗓️ Tuesday, May 19
⏰ 8:00 – 9:15 AM
📍 Mt. Columbia – Grand Hyatt Denver

Hear from Stephanie Lahr, CMIO of uPerform, alongside Dr. Bryan Jarabek, CMIO of M Health Fairview, and Dr. David Chestek, CMIO of UI Health, as they share real-world strategies for evolving education, improving adoption, and supporting clinicians beyond go-live.

If you’re attending AMIA, don’t miss one of the first sessions of the day — we’d love to see you there.

📣 uPerform is heading to the NYS HIMSS Nursing 2026 Annual Symposium! We’re excited to share that Deron Patrick, Directo...
05/12/2026

📣 uPerform is heading to the NYS HIMSS Nursing 2026 Annual Symposium!

We’re excited to share that Deron Patrick, Director of Healthcare Sales, and Emily Hendron, Healthcare Account Manager, will be attending the New York State HIMSS Nursing Committee’s Annual Nursing Symposium on Monday, May 18 at the Microsoft Building in New York City.

This year’s theme, Transforming Care Through Leadership in Nursing Informatics, highlights the critical role Informatics teams play in driving innovation and meaningful change across healthcare.

We’re looking forward to connecting with nurse leaders, executives, and innovators who are advancing healthcare through better use of technology — and sharing how health systems are driving stronger adoption and user efficiency through self-directed education strategies.

Register today: https://ow.ly/GhNY50YR20Y

📣✨ uPerform is heading to the 2026 AMIA Amplify Informatics Conference! We’re excited to join healthcare and informatics...
05/08/2026

📣✨ uPerform is heading to the 2026 AMIA Amplify Informatics Conference!

We’re excited to join healthcare and informatics leaders in Denver, CO, from May 18th to the 21st, for this newly unified event bringing together the Clinical Informatics Conference and the Informatics Summit into one powerful experience.

Representing uPerform:
👤 Stephanie Lahr, CMO
👤 Andrea Rolland, EVP, Sales & Marketing
👤 Reece, Healthcare Solutions Director
👤 Bobby Zarr, VP, Healthcare

Our team is looking forward to engaging with peers and sharing how uPerform supports organizations in improving EHR adoption, streamlining workflows, and empowering clinicians through better education.

Don’t miss our panel discussion, featuring Dr. David Chestek, CMIO at UI Health, and Dr. Bryan Jarabek, CMIO at M Health Fairview:

Beyond the Classroom: How Informatics & Digital Health Leaders Are Rethinking Health IT Education in a World of Continuous Change

Tuesday, May 19th at 8:00 AM in Mt. Columbia at the Grand Hyatt Hotel.

We look forward to connecting with you in Denver! ⛰️

🌴 uPerform is heading to the HIMSS SoCal Annual CXO Event! We’re looking forward to joining healthcare executives and i...
05/08/2026

🌴 uPerform is heading to the HIMSS SoCal Annual CXO Event!

We’re looking forward to joining healthcare executives and industry leaders on May 12, 2026 in Yorba Linda, CA for a day of strategic conversation and collaboration.

Representing uPerform:
👤 Lori Reece, Healthcare Solutions Director
👤 Andrea Rolland, EVP, Sales & Marketing
👤 Caitlin McVeigh-Gagnon, VP of Marketing

This executive summit brings together CXOs to explore the decisions shaping the future of healthcare — from interoperability and data sharing to privacy, security, and workforce transformation in an increasingly connected ecosystem.

Be sure to stop by our booth to connect with the team, pick up uPerform resources and giveaways, and discuss how we’re helping organizations improve EHR adoption and empower their workforce through better education and enablement.

Address

6085 Marshalee Drive
Elkridge, MD
21075

Opening Hours

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm

Telephone

+14103790253

Website

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