D-Best Technologies

D-Best Technologies Your trusted IT partner in Fort Smith & the River Valley for 30+ years. Local experts, national standards. We make IT work for you!šŸ–„ļø

About: D-Best Technologies has been empowering businesses in Fort Smith and the River Valley with cutting-edge IT solutions since 1993. From managed services to cybersecurity, we're your one-stop shop for all things tech. Mission: To simplify technology and protect the assets of healthcare providers, accounting firms, and mid-sized manufacturers, allowing them to focus on what truly matters ā€“ their business and life outside of it.

Small IT improvements often have the same (if not greater) positive impact on a business as a major rollout, if you know...
06/25/2026

Small IT improvements often have the same (if not greater) positive impact on a business as a major rollout, if you know where to aim them.

To find opportunities for small improvements, ask yourself several questions:

Which technology tools drive the most support tickets?

What minor IT issues arise the most frequently?

Where are we relying on tribal knowledge instead of standardized workflows?

Where are our support outliers (i.e. inconsistent software versions, one-off applications, legacy add-ins, etc.)?

What so-called IT solutions do employees avoid the most?

Aiming small improvements at the root concerns that these questions unveil is a simple, quick way to turn mild friction into great reward.

If your business uses a generic email like info@, sales@, or support@, there's a good chance you're paying for it incorr...
06/25/2026

If your business uses a generic email like info@, sales@, or support@, there's a good chance you're paying for it incorrectly.

The default approach most SMBs take is to set up a regular user mailbox, share the password between staff, and call it a day.

That setup creates two real problems.

1) There's no audit trail of who sent what.

When someone leaves, they still have the password. And shared passwords are one of the most common ways small businesses get compromised.

2) You're paying for a Microsoft 365 license on a mailbox that no human owns.

Microsoft 365 has a built-in feature that solves both: Shared Mailboxes.

A Shared Mailbox lets multiple staff access the same email address (info@, support@, etc.) using their own personal logins.

Replies appear to come from the shared address.

Every action is logged under the individual employee. And it does not require a separate license if the mailbox stays under 50 GB.

How to set one up:

1. Sign in to admin.microsoft.com

2. Go to Teams & groups > Shared mailboxes

3. Click Add a shared mailbox

4. Enter a display name and email address

5. Click Add members and choose who gets access

Members can read, send from, and manage the shared address from their own Outlook within an hour.

When an employee leaves, you remove them from the mailbox in 30 seconds.

There are no password changes, and no risk of an ex-employee still reading client emails.

In a ransomware scenario, an IT data backup that hasnā€™t been validated is only slightly better than a hope and a dream. ...
06/24/2026

In a ransomware scenario, an IT data backup that hasnā€™t been validated is only slightly better than a hope and a dream. Slightly.

Validating a backup is a simple software check that can be run automatically in most backup applications. Validation verifies the integrity of the backed-up data, simulates and tests restoration, and corrects faults immediately.

Ransomware attacks can decimate your companyā€™s primary data stores, leaving backups as your main recovery option.

Without validation, those backups may be incomplete or broken to begin with, and the time to find that out is certainly not during a ransomware attack.

Big news from the D-Best team! We are incredibly proud to share that our very own Amanda Pereira is featured in the upco...
06/22/2026

Big news from the D-Best team! We are incredibly proud to share that our very own Amanda Pereira is featured in the upcoming RAM Annual Invitational at the Fort Smith Regional Art Museum!

This yearā€™s theme, ā€˜Our Common Ground,ā€™ features powerful artworks from over 100 artists nationwide, all focused on building connections across geographical and cultural boundaries. We couldn't be more excited to see Amandaā€™s talent recognized on this national stage.

Want to come out and show your support? Here are the details for the opening reception:
šŸ”µWhen: Friday, June 26 | 5:00 PM ā€“ 7:00 PM
šŸŸ¢Where: Fort Smith Regional Art Museum
šŸ”“Admission: FREE (with light refreshments provided!)

Awards will be announced during the reception and all works are up for sale, so you might even take a masterpiece home. If you can't make it to opening night, the exhibition will be on view through October 25.

Huge congratulations, Amanda! Your creativity inspires us every day at the office, and we canā€™t wait to see you shine.

(Special thanks to BHC Insurance for graciously sponsoring this exhibition!) Learn more: https://www.facebook.com/share/p/14ecbCz55vf/?mibextid=wwXIfr

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If you use Excel and Microsoft 365 Copilot, an upgrade from March 2026 might save you hours every week. It's called Work...
06/20/2026

If you use Excel and Microsoft 365 Copilot, an upgrade from March 2026 might save you hours every week.

It's called Work IQ, and it changes how Copilot handles spreadsheets.

Before, you had to manually feed Copilot the data you wanted it to use. Copy figures from an email, paste them into Excel, then ask Copilot to clean it up.

Now, Copilot can pull context directly from your related emails, Teams chats, meetings, and files in your Microsoft tenant. It reads the source material itself.

You can do things like:

ā–¶ļø Reconcile a vendor invoice against the quoted price by pointing Copilot at the original email thread.

ā–¶ļø Update a sales forecast based on the recap of yesterday's pipeline meeting.

ā–¶ļø Reformat a messy data dump a client sent over.

To use it, you need a Microsoft 365 Copilot license and the document stored in your business tenant, not a personal OneDrive.

One note on security: Copilot can only access files the user already has permission to see.

If your SharePoint and OneDrive permissions are messy, Copilot will surface things you didn't intend to share.

Audit your file permissions before turning this loose on your team.

We have a rule of thumb when it comes to standardized business workflows: automate 90% and abstract 10%. In other words,...
06/18/2026

We have a rule of thumb when it comes to standardized business workflows: automate 90% and abstract 10%. In other words, less repetition, more creativity.

There are many ways to automate digital business processes. Scripts, workflow orchestration, custom AI chatbots, software decision systems and so on.

But we donā€™t just automate for automationā€™s sake: We design business process automation specifically to pull the strategic pieces forward for human attention while the minutia is left for technology to handle.

Standard automation may deliver speed, but intentional automation like this delivers much greater value.

Replacing IT and mobile devices in your organization is not simply a matter of age. IT hardware ages in three ways: It g...
06/17/2026

Replacing IT and mobile devices in your organization is not simply a matter of age.

IT hardware ages in three ways: It gets old, it gets outdated or it becomes obsolete.

Old hardware might be aged in years but still meet currently accepted standards.

Outdated hardware may have fallen behind new models and leave performance or features on the table.

Obsolete hardware is unable to meet current standards and presents a vulnerability to the business.

Knowing the difference can present a six-figure (or more) opportunity. Not knowing the difference can lead to an even greater risk.

The one Outlook rule you need to set to save yourself from awkward conversations. It's called "delay delivery." You set ...
06/15/2026

The one Outlook rule you need to set to save yourself from awkward conversations.

It's called "delay delivery." You set it once in classic Outlook, and from that point on every email you send sits in your Outbox for a specific time (that you set) before it leaves.

If you spot a typo, realize you sent the wrong attachment, or wrote something in frustration you wish you hadn't, you have can a standard 2-minute delay to give you enough time to stop it.

Just delete the email from your Outbox before the timer runs out.

To set it up in classic Outlook:

1. Go to File > Manage Rules & Alerts

2. Click "New Rule" and pick "Apply rule on messages I send"

3. Skip past the conditions so it applies to every email

4. Check "defer delivery by a number of minutes" and set it to 2

5. Save the rule

This is better than Outlook's built-in "Recall" feature, because it works every single time.

In IT, standing still with skill development is definitely falling behind. Years back, we contemplated skill developmen...
06/11/2026

In IT, standing still with skill development is definitely falling behind.

Years back, we contemplated skill development from two perspectives.

From our internal viewpoint, we wanted to ensure that our team achieves and maintains expert-level skills in their domains no matter how fast technology evolves.

From our clients' viewpoint, we wanted our expertise to speak for itself, surpassing industry standards by a mile.

Whereā€™d we land? Today, our team receives ongoing education in their specializations year-round, broken down into weekly and monthly sessions. In addition, we provide 50 hours of personalized professional development per year per employee.

What amount of ongoing internal training would you expect from your managed service provider?

Thereā€™s a direct connection between employee IT privilege creep and major cybersecurity incidents, as excess permissions...
06/10/2026

Thereā€™s a direct connection between employee IT privilege creep and major cybersecurity incidents, as excess permissions translate to excess exposure.

Privilege creep occurs when employees are granted more access than their role otherwise needs over their tenure.

Most often, privilege creep is the result of an employee changing job duties, receiving ad-hoc permission overrides and being granted special project access. Just the same, poor IT practices and user management can also lead to excess permissions.

If you donā€™t keep user access under control, the potential for exploitation and leaks grows exponentially.

The ideal solution is part IT management discipline, part rigorous use of provisioning standards and part ongoing automated privilege audits

Address

3200 Old Greenwood Road Suite C
Fort Smith, AR
72903

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+14792263090

Website

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