ServiceTitan

ServiceTitan 🤖 The AI Operating System for the trades. ServiceTitan is the all-in-one software built to scale commercial & residential trades.

Automate your dispatch, scheduling, billing, and more. Sign up for a free demo at servicetitan.com/demo

06/15/2026

At 7 PM last Tuesday, a homeowner called about a failed AC.

Shop A: Voicemail. She moved on.
Shop B: Virtual Agent picked up, captured her details, booked the appointment. Contractor saw it on the board in the morning.

Same demand. Different outcome.

In June 2025, 14.1% of HVAC inbound calls arrive outside business hours. Nearly 45% higher than October. The pressure lands 5 to 9 PM every evening through summer.

Virtual Agents answer when the office is closed, talk to the customer, and book the job. The summer gap isn't a staffing problem anymore.

Worth knowing how you can handle the summer spike: https://servicetitan.info/3QbKHHM

Between the first call and the final invoice, things slip. Missed follow-ups. Overbooked weeks. Jobs that didn't close.M...
06/12/2026

Between the first call and the final invoice, things slip. Missed follow-ups. Overbooked weeks. Jobs that didn't close.

Max is built to work alongside your team and catch what falls through, with AI that understands your full operation.

Ara Mahdessian goes live June 18 at 12 pm PT to show what that looks like.

Register here:https://servicetitan.info/43OJwkz

06/11/2026

How many revenue opportunities slipped by last month because you were too busy running the business to notice them?

That's not a discipline problem. That's a bandwidth problem.

Atlas watches your customer data around the clock. When the right moment hits, it surfaces the opportunity and tells you what action to take. One less thing you have to carry.

Full webinar: https://servicetitan.info/4uahFGh

06/10/2026

Some goals are easier to hit when the whole team has skin in the game.

The Titan Score Challenge runs through July 15. Three divisions. Winners take home 2 tickets to Pantheon 2027 and a lot more.

Contractors with a higher Titan Score grow 2x faster. Give your team a reason to care about that number.

Share this with your team. More details: https://servicetitan.info/4uJM7bt

06/09/2026

You know that feeling when you talk to another contractor who's a few steps ahead of you, and suddenly everything clicks?

That's what Pantheon does for 3 days straight.

Thousands of trade professionals, 125+ speakers, and the conversations you have there follow you home.

The contractors who keep coming back aren't doing it for the keynotes alone. They're doing it because being around the right people changes how you run your business.

Full details and registration: https://servicetitan.info/4qFWJoU

06/08/2026

Every summer, the same thing happens.
Contractor spends the off-season adding technicians, tightening the schedule, and preparing for higher volume.
Then June hits. The jobs are there. The techs are there. But three calls came in between 6 and 8 PM on Tuesday, and nobody was there to pick up.
The preparation was real. The gap still happened.

Residential HVAC demand in summer doesn't only increase. It shifts. A growing share of calls arrive in the evening window, when most shops are closed.

Planning for more volume is the right move. Planning for shifted timing is the one most shops skip.

Get the full breakdown of the data and how you can capture summer demand here: https://servicetitan.info/4o4aKwS

Price isn't the reason you're losing jobs.Homeowners choose contractors they trust. That trust comes from scope that's c...
06/05/2026

Price isn't the reason you're losing jobs.

Homeowners choose contractors they trust. That trust comes from scope that's clear upfront, timelines that hold, and communication that doesn't leave them guessing.

The contractors winning the most work right now aren't always the lowest bid. They're the ones who make customers feel confident before the first nail goes in.

The 2026 Roofing & Exterior Market Report has the full breakdown: https://servicetitan.info/403sAFf

There's something about meeting people on their turf, before the jobs start, before the phones blow up, that hits differ...
06/04/2026

There's something about meeting people on their turf, before the jobs start, before the phones blow up, that hits different.

Thank you to everyone who stopped by and shared their morning with us at the Titan Tailgate.

The tour continues. Want Titan Tailgate in your city? Request a stop: https://servicetitan.info/4uglnOx

06/03/2026

If you run a roofing or exteriors business, Pantheon 2026 was built with you in mind.

This year, the event includes nearly a dozen sessions dedicated to roofing and exteriors, a dedicated booth on the Expo floor to meet the product team and key partners, and the return of Shingle & Mingle.

Nina Katsman, GM of Exteriors, walks through exactly what to expect.

Register here: https://servicetitan.info/4qFWJoU

See how Seaside Plumbing Inc. in Bishopville, Maryland, turned a workforce shortage into a nonprofit reaching nearly 7,0...
06/03/2026

See how Seaside Plumbing Inc. in Bishopville, Maryland, turned a workforce shortage into a nonprofit reaching nearly 7,000 students a year.
Full story in the first comment.

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