Sogolytics

Name: Sogolytics
Address: 2291 Wood Oak Drive, Herndon, VA, 20171, US
Telephone: +17035429595
Price range: $
Rating: 5

We power the world's smartest decisions with the platform of choice for experience management. Got questions? Sogolytics makes it easy for you to get answers.
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Whether you need to study and improve your organization's customer and employee experience or conduct online surveys for your dissertation, we can help. Our intuitive platform ensures that beginners are able to get up and running quickly, supported by our around-the-clock service. Experts appreciate the power and versatility of our advanced features and in-depth reporting options, delivering better analysis and insights to inform meaningful action. From a free survey tool to a powerful enterprise solution, Sogolytics offers customizable solutions for everyone. Try it today and start getting the answers you need to power your decisions.

10/30/2026

Learning doesn't stop at the classroom door. But how well do schools connect what students learn with the world around them?

In Episode 3 of our School Climate Series, Catherine Popham, Ph.D., and Lauren Gonzalez explore real-world learning connections and what they can reveal about students' experiences in school.

Watch in On-Demand: https://www.sogolytics.com/webinar/real-world-learning-connections/

10/28/2026

Unpopular opinion for HR teams: your engagement score is the least interesting number on your dashboard.

It moves slowly and tells you how people feel today.

We wanted a number that tells you who’s still here next year.

Our Q3 data points to one.
Read more: https://www.sogolytics.com/blog/employee-survey-anonymity-q3-2026/

10/27/2026

Every business has a regular.

Same order every time, knows the staff by name, leaves a five-star review every year.

Then one Tuesday the order is wrong, nobody fixes it, and you never see them again.

We spent Q3 measuring how often that happens and what prevents it. Swipe through.

A tl;dr version of The Sogolytics Experience Quarterly Index: Customer Edition Q3 2026 here: https://www.sogolytics.com/blog/q3-2026-cx-index-customer-loyalty/

10/26/2026

“How do you explain to a 13-year-old why someone would vote against their education?”

That question led Central ISD to ask its staff and parents what they saw, what they felt and what they needed.

What came back changed the mood in the hallways.

Read the full story: https://www.sogolytics.com/case-studies/central-isd/

Thank you Justin Risner, David Williford and Becki Basham for sharing your experience with Sogolytics Managed Research

10/23/2026

What if the school climate staff see isn’t quite the same as what students experience every day?

97% of staff say students have an adult they can turn to. 68% of students agree.

Your climate score shows one number. The finding lives in the 29 points you averaged away.

In Episode 02 of our School Climate Series, Catherine Popham, Ph.D. and Lauren Gonzalez explore why these gaps emerge and how districts can use data they already have to understand them.

Watch the full session: Mind the Gap: Seeing School Through Students’ Eyes,

https://www.sogolytics.com/webinar/student-perception-gap

10/21/2026

Almost every engagement survey depends on employees believing their responses can’t be traced back to them.

Our Q3 research found that only 42% say they’re confident their feedback is genuinely anonymous, despite being told their responses are confidential.

That belief shapes who speaks up. Employees who trust the promise respond at 79%, against 38% among those who have doubts.

And when response rates come back low, it’s easy to read it as disengagement. Often it’s something closer to caution, with employees holding back because they aren’t sure the anonymity will hold.

This and more in our latest Q3 Employee Experience Index: https://www.sogolytics.com/resources/ebooks/employee-experience-q3-2026/

10/21/2026

In Q2, we flagged the dependable middle of the loyalty base thinning. Q3 shows where that pressure is landing.

In the Q3 2026 Sogolytics CX Index:
- Customers who saw a clear improvement after sharing feedback fell from 42% to 30%
- “No change” nearly doubled, from 17% to 29%
- Fewer people are speaking up at all: 49%, down from 54%
Feedback only builds loyalty when customers can see it working.

Download the full Experience Index: Customer Edition Q3 2026, based on insights from 1,000+ U.S. consumers. https://www.sogolytics.com/resources/ebooks/customer-experience-q3-2026/

10/16/2026

Most retailers already collect customer feedback through surveys, reviews, NPS, and support tickets. The real challenge is knowing what to do with it.

But during the holiday rush, even one problem can change how a shopping trip ends. Our latest retail research found that negative visit outcomes rose from 20% to 51% when shoppers faced just one issue.

What can retailers do with this feedback before small problems turn into lost sales?

Read the blog: https://www.sogolytics.com/blog/retail-feedback-competitive-advantage/

10/15/2026

It’s easy to compare interest rates or switch banks for a better digital experience. But trust is much harder to replace.

For banks and credit unions, transparency can be a real growth strategy. Clear pricing, honest communication, and responsible data practices help build the trust that keeps customers coming back.

How can financial institutions turn transparency into stronger customer loyalty and long-term growth?

Read the blog to find out: https://www.sogolytics.com/blog/transparency-growth-strategy-banking/

10/14/2026

Your customers and employees are sharing valuable feedback. But the real question is: What happens to all that data?

Sogolytics helps you go beyond dashboards to uncover the reasons behind the scores, identify what needs attention, and bring the right people into the process.

See how one platform connects customer and employee experiences, turning feedback into meaningful improvements.

Know more: https://www.sogolytics.com/products/

Address

2291 Wood Oak Drive
Herndon, VA
20171

Telephone

+17035429595

Website

https://www.sogolytics.com/

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