Computer & Communications Innovations

Computer & Communications Innovations We’re innovators in creative digital design based in Nashville, Tennessee. CCI is a full-servi...

CCI is a full-service data-driven design company that specializes in web design and development, website optimization, and digital marketing throughout North America.

Updates need a plan.CISA’s October 16 exploited-vulnerability alert is a useful reminder to check your own systems.Inven...
10/27/2026

Updates need a plan.

CISA’s October 16 exploited-vulnerability alert is a useful reminder to check your own systems.

Inventory → check applicability → plan the fix → verify completion.

Save this sequence for your next maintenance review. Proposed priorities should reflect your business and vendor guidance.

cciustn.com

A familiar file-sharing logo is not a reason to enter your password.Imagine a document invitation arriving from someone ...
10/23/2026

A familiar file-sharing logo is not a reason to enter your password.

Imagine a document invitation arriving from someone you recognize, but you were not expecting a file. Before you open it, confirm the request through a phone number or conversation you already trust. If you need the document, open your usual app or bookmarked site instead of following the message’s sign-in link.

Already entered a password on a suspicious page? Contact your IT team promptly so they can investigate and secure the account.

CCI makes security guidance understandable for busy teams: https://www.cciustn.com.

Cloud Sync, Backup, and Recovery: What Your Business Should CheckA file being available in the cloud does not answer eve...
10/22/2026

Cloud Sync, Backup, and Recovery: What Your Business Should Check

A file being available in the cloud does not answer every recovery question. Your options depend on the service, retention settings, account access, and backup coverage. A useful review focuses on what your team would need if information disappeared or changed unexpectedly.

Start with the work that matters
List the files, mailboxes, applications, and devices essential to daily work. Identify where that information lives and who owns it. Include team files and data held in individual accounts.

Understand synchronization
Sync helps keep files aligned across locations. Depending on the system, unwanted changes or deletions can also be synchronized. Review the recovery features of your services and decide where additional backup coverage is needed.

Ask about retention
How far back can you recover? Which versions are available? Who can request a restore? Record the answers in language that business owners can understand, including any exclusions or limits.

Test a small restore
Work with IT to restore a noncritical sample file through the approved process. Confirm it opens, contains the expected version, and can be accessed by the intended person. Note the time and any unclear instructions.

Prepare the people, too
Keep approved recovery contacts accessible when normal systems are unavailable. Assign decision makers and explain how the team will communicate during an interruption.

CCI helps Middle Tennessee businesses review backup needs and recovery procedures for cloud data and workstations. Start a conversation at https://www.cciustn.com. Recovery planning should be tested and adjusted as your systems change.

Waiting until “later” to think about cybersecurity is one of the most expensive decisions a business can make.Attacks do...
10/19/2026

Waiting until “later” to think about cybersecurity is one of the most expensive decisions a business can make.

Attacks don’t wait for the right time — they happen when systems are unprotected.

A few simple steps today can prevent major problems tomorrow.

Learn more at CCI. https://www.cciustn.com/

A Practical Security Checklist for Small Businesses in Middle TennesseeBusiness security is easier to manage when the re...
10/19/2026

A Practical Security Checklist for Small Businesses in Middle Tennessee

Business security is easier to manage when the responsibilities are clear. A small business does not need to begin with a long list of product names. Start with the accounts, devices, and everyday decisions that support your work.

1. Review important accounts
Use unique passwords and multifactor authentication where supported. Confirm who has administrative access, who approves new access, and how access is removed when a role changes. Review recovery methods before a phone or security key is lost.

2. Check device maintenance
Know which computers and other systems belong to the business. Assign responsibility for updates, monitoring, and replacing unsupported equipment. Confirm that maintenance work completed successfully rather than assuming a scheduled task ran.

3. Make verification routine
Unexpected document invitations, bank-detail changes, and sign-in requests deserve a pause. Verify sensitive requests through a contact method already on file. Give staff a simple way to report questions to IT.

4. Connect the response process
Device protection, account monitoring, and email filtering have different jobs. Ask who receives each alert and what they do next. Clear ownership helps people investigate without wondering which tool or person is responsible.

Start with one next step
Choose one gap, name an owner, and agree on a review date. Keep the plan understandable so it remains useful during a busy week.

CCI works with businesses in Lebanon and across Middle Tennessee on practical IT support and security planning. Learn more at https://www.cciustn.com. This checklist is a starting point; the right controls depend on your systems and business needs.

Business owners: Your company may be using more AI than you think.Even if you never officially announced, "We're using A...
10/07/2026

Business owners: Your company may be using more AI than you think.

Even if you never officially announced, "We're using AI now," employees may already be using it for:

Writing emails
Summarizing documents
Creating content
Research
Meeting notes
Spreadsheets
Customer communication
AI can be a fantastic productivity tool.
The concern is what employees are putting INTO those tools.
Customer information?
Contracts?
Financial information?
Internal documents?

Your business doesn't necessarily need an "NO AI" policy.
It needs a KNOW YOUR AI policy.
Know what's being used.
Know what information is allowed.
Know who has access.

CCI can help businesses develop practical technology and security strategies without making technology harder than it needs to be.

OLD PC ≠ BAD PCBut...OLD PC + UNSUPPORTED SOFTWARE + NO PLAN = 🚩Technology planning doesn't have to mean buying a room f...
10/05/2026

OLD PC ≠ BAD PC
But...
OLD PC + UNSUPPORTED SOFTWARE + NO PLAN = 🚩

Technology planning doesn't have to mean buying a room full of new computers.
Sometimes the answer is an upgrade.
Sometimes it's temporary extended security coverage.
Sometimes that faithful old PC has earned its retirement. 😄
The important part is knowing the difference.

Let CCI help you build a technology lifecycle instead of waiting for the next emergency.

"But the computer still works."We hear you.And your 10-year-old refrigerator might still work too. 😂The question with an...
10/01/2026

"But the computer still works."
We hear you.

And your 10-year-old refrigerator might still work too. 😂

The question with an older business computer isn't just whether it turns on.
It's whether the operating system is still properly supported, patched, secure, and appropriate for the information your business puts on it.

Microsoft ended standard Windows 10 support in October 2025. Businesses that still need Windows 10 may have Extended Security Update options, but ESU is intended to help with the transition — not avoid it forever.

Your IT plan should answer:

Upgrade it? Protect it temporarily? Or replace it?

CCI can help you figure out which answer makes sense for each device.

Quick question for business owners: Do you know if any of your company computers are still running Windows 10?Windows 10...
09/29/2026

Quick question for business owners:
Do you know if any of your company computers are still running Windows 10?

Windows 10 computers did NOT stop working when Microsoft ended standard support.

That is part of the problem.
They can sit there looking perfectly normal while the business owner assumes everything is still being supported the same way.

It isn't.
If you still have Windows 10 PCs, it is time to determine:

✔ Which computers are still running it
✔ Whether they can upgrade to Windows 11
✔ Whether temporary Extended Security Updates are appropriate
✔ Which machines should simply be replaced

You don't need to panic.
You need a plan.
Not sure what your business has?

CCI can help review your environment — and much of this can be handled remotely.
https://www.cciustn.com/

Microsoft 365 is powerful, but it is not always simple.Licensing changes, security updates, MFA requirements, passkeys, ...
09/08/2026

Microsoft 365 is powerful, but it is not always simple.

Licensing changes, security updates, MFA requirements, passkeys, user management, device access, email security, and compliance settings can pile up quickly.

For many small businesses, the real problem is not that they do not care about security. It is that they do not have time to track every Microsoft change before it affects their users.

That is where CCI can help.

As your MSP, CCI can help monitor changes, explain what matters, plan security rollouts, and support your team remotely wherever your business is located.

If your Microsoft 365 setup feels like a moving target, let CCI help you steady the ship.

Address

107 Winwood Drive
Lebanon, TN
37087

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+16159282438

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