Computer & Communications Innovations

Computer & Communications Innovations We’re innovators in creative digital design based in Nashville, Tennessee. CCI is a full-servi...

CCI is a full-service data-driven design company that specializes in web design and development, website optimization, and digital marketing throughout North America.

SMS and voice MFA were better than using only a password.But they are no longer considered the strongest option.Attacker...
08/31/2026

SMS and voice MFA were better than using only a password.

But they are no longer considered the strongest option.

Attackers can target text codes through phishing, SIM-swapping, social engineering, and other tricks. That is why Microsoft is moving toward phishing-resistant methods like passkeys, Windows Hello for Business, and FIDO2 security keys.

This is not just a “big company” issue.

Small businesses use Microsoft 365 every day for email, files, Teams, calendars, and business operations. If users cannot sign in, work can come to a fast stop.

CCI helps businesses plan ahead, reduce security risk, and avoid last-minute IT chaos.

And yes, we can help remotely.

A passkey is a safer way to sign in.Instead of relying on a text message code or voice call, a passkey uses a trusted de...
08/27/2026

A passkey is a safer way to sign in.

Instead of relying on a text message code or voice call, a passkey uses a trusted device, credential manager, or security key to confirm your identity.

The simple version:

A password can be stolen.
A text code can be tricked out of someone.
A passkey is much harder for attackers to phish.

That is why Microsoft is pushing businesses toward passkeys and other phishing-resistant sign-in methods.

If your business still uses SMS or voice for MFA, now is the time to review your setup.

CCI can help you identify users, prepare your Microsoft 365 environment, and guide your team through the change.

Microsoft is making passkeys the default sign-in experience and retiring Microsoft-provided SMS and voice MFA. Here is a...
08/25/2026

Microsoft is making passkeys the default sign-in experience and retiring Microsoft-provided SMS and voice MFA. Here is a simple breakdown of what is changing, why it matters, and how businesses can prepare before users run into sign-in issues.

Microsoft 365 licensing does not have to feel like a mystery box.A few smart habits can help prevent billing surprises:K...
08/21/2026

Microsoft 365 licensing does not have to feel like a mystery box.

A few smart habits can help prevent billing surprises:

Know your commitment terms.
Review purchases and renewals quickly.
Keep renewal dates in one shared calendar.
Use monthly terms for temporary staff.
Talk to your Microsoft partner before adding extra seats.

Adding licenses is usually easy. Reducing licenses is where timing matters.

If your business is growing, changing staff, or cleaning up old users, CCI can help you review your Microsoft 365 setup before the billing gets messy.

Important reminder: assigning a Microsoft 365 license and paying for a Microsoft 365 subscription are two different thin...
08/20/2026

Important reminder: assigning a Microsoft 365 license and paying for a Microsoft 365 subscription are two different things.

You can remove a license from a user during a termination process, but that does not always stop the billing.

Why?

Because the subscription may still be tied to a monthly or annual commitment term.

This is where many businesses get frustrated. The user is gone, but the license may still be billable until the renewal date or allowed change window.

Knowing the difference can help your business plan better and avoid unexpected charges.

CCI helps businesses understand the “why” behind Microsoft 365 licensing.

Not all Microsoft 365 subscriptions are set up the same way.Monthly commitment with monthly payment gives the most flexi...
08/19/2026

Not all Microsoft 365 subscriptions are set up the same way.

Monthly commitment with monthly payment gives the most flexibility and is often better for temporary staff, interns, contractors, or seasonal employees.

Annual commitment with monthly payment may cost less, but it usually locks the subscription for the year.

Annual commitment with annual payment is often clean and predictable when your headcount is stable.

The best choice depends on how your business hires, grows, and changes throughout the year.

CCI can help you choose the option that fits your business instead of guessing.

Here is the Microsoft 365 rule every business owner should know:You typically have a short window after purchase or rene...
08/18/2026

Here is the Microsoft 365 rule every business owner should know:

You typically have a short window after purchase or renewal to make changes without being locked into the full term.

That is why reviewing new licenses and renewals right away matters.

If extra seats are added, they may create a new commitment. If licenses need to be reduced, timing matters. Waiting too long can mean paying for licenses longer than expected.

Before adding seats, hiring seasonal staff, or removing users, check the agreement terms first.

CCI can help you review your Microsoft 365 licensing before small changes turn into billing headaches.

Microsoft 365 licensing is not always as simple as “add a license” or “remove a license.”Many business owners are surpri...
08/17/2026

Microsoft 365 licensing is not always as simple as “add a license” or “remove a license.”

Many business owners are surprised to learn that license billing depends on the agreement type, commitment term, renewal date, and cancellation window.

That means removing a license from a terminated user does not always mean the subscription can be canceled right away.

At CCI, we help businesses understand how Microsoft 365 billing works so there are fewer surprises when staffing or subscription needs change.

Have questions about Microsoft 365 licenses? Let’s help make it make sense.

This week on the blog, we’re breaking down real cybersecurity statistics that every small business owner should know.The...
08/14/2026

This week on the blog, we’re breaking down real cybersecurity statistics that every small business owner should know.

The goal isn’t fear — it’s awareness, preparation, and smarter decisions.

Don’t wait for an incident to take action.

Learn more at CCI.

https://www.cciustn.com/

Waiting until “later” to think about cybersecurity is one of the most expensive decisions a business can make.Attacks do...
08/13/2026

Waiting until “later” to think about cybersecurity is one of the most expensive decisions a business can make.

Attacks don’t wait for the right time — they happen when systems are unprotected.

A few simple steps today can prevent major problems tomorrow.

Learn more at CCI. https://www.cciustn.com/

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37087

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