Service Buddy

Service Buddy Run Your Flooring Business in One Platform | Service Buddy powers day-to-day operations for growing flooring businesses

Congrats to our friends at Rug Insider on their 30th anniversary!For three decades, Peter Woodaman and Rug Insider Magaz...
07/30/2026

Congrats to our friends at Rug Insider on their 30th anniversary!

For three decades, Peter Woodaman and Rug Insider Magazine team have helped bring the rug industry together by sharing the stories, trends, and innovations shaping our business.

When we launched Service Buddy , Peter welcomed us into the industry from day one. We’re grateful to have been a small part of the journey over the past three years.

If you pick up the anniversary issue, be sure to check out our feature on how rug and carpet retailers are using AI to manage inventory in minutes instead of hours—helping eliminate spreadsheets, automate updates, and keep inventory accurate across the business.

Congratulations again on an incredible milestone. Here’s to the next 30 years! 🍾

06/26/2026

Smart flooring retailers are starting to use AI to run a better business.

But AI is only useful if your flooring software actually knows what is happening across sales, quotes, customers, inventory, and jobs.

That’s where Service Buddy comes in.

Our new AI agent lets flooring showrooms ask questions like:

“Show me sales this year broken out by product.”

In seconds, Service Buddy returns the answer — and can even turn it into a graph.

No digging through reports.
No exporting spreadsheets.
No guessing how the business is doing.

Just ask Service Buddy.

If you want better visibility into your flooring business, head to our website and book a demo.

06/26/2026

What if your flooring software could answer anything about your business?

Now it can.

With Buddy AI, flooring showrooms can ask questions about sales, quotes, customers, jobs, inventory, and more — and get answers in seconds.

No digging through reports.
No waiting on spreadsheets.
Just ask Service Buddy.



06/24/2026

Service Buddy AI v2 is now live! — faster, smarter, and better at answering questions about your business.

Ask things like:

• How are sales trending this year?
• What were sales last month by employee?
• Which vendors are we selling the most?
• Which quotes need follow-up?
• Show me sales by location this year
• Which customers have not purchased from us recently?

Buddy AI can now return answers, build charts, and export reports

No more digging through reports manually. Get the answers you need in seconds.

This is a big step toward where Buddy AI is headed next: helping teams not only understand the business, but take action — from texting customers to sending emails and helping reorder products.

06/23/2026

Don’t take our word for it.

Hear it from the flooring showrooms using Service Buddy to run their day-to-day operations.

Stop chasing quotes, customers, payments, and inventory.

Run your back office in one place with Service Buddy.

On the fence? Book a demo on our website.



Summer’s here. And every flooring retailer has that one thing they keep putting off. The CRM nobody uses because it’s 20...
06/22/2026

Summer’s here. And every flooring retailer has that one thing they keep putting off. The CRM nobody uses because it’s 20 years old. The POS that won’t link a payment to the right order. You know it’s costing you — but who has time to switch when the showroom’s busy?

That’s what makes summer the move. Things slow down, you get some breathing room, and it’s the easiest window all year to fix it. Here’s what changes once you’re on Service Buddy:

Proposals stop bouncing across five calls, emails and texts. Build one and send it to your client or designer in a couple clicks — from any device.

Every order, job, invoice, payment, photo, document and client text lives in one place your whole team can see.

A showroom that’s finally set up to grow, because everything’s organized.

06/18/2026

Running a flooring store shouldn’t mean chasing quotes, payments, inventory, job updates, and follow-ups all day.

Getting off that treadmill usually comes down to two things:

Software your team actually likes using.

And a team that gets you switched over and running fast — without the painful migration.

That’s what we built Service Buddy for.

A modern CRM + POS built for flooring stores that want quotes, payments, inventory, jobs, and customer follow-up in one place.

Curious what it could look like for your store?

Book a demo today.

This is me in 2014, standing in front of in Boston.I had just graduated college and was working for a tech startup down...
05/21/2026

This is me in 2014, standing in front of in Boston.

I had just graduated college and was working for a tech startup downtown. My friend had just opened the Boston location, and I stopped by to check it out.

Fast forward 10 years.

When I decided to build Hasan was one of the first people I called — to pressure-test the idea, and to ask whether the flooring industry actually needed what I was thinking about building. He told me it did.

Today, Service Buddy is software for flooring, carpet, and rug retailers — and Dover Rug is one of our customers.

Hasan didn’t have to believe in what we were building. He’s been a friend the whole time, and somewhere along the way he also became one of the people who has shaped this company the most — teaching me the industry, pushing us on product, challenging us to build something flooring retailers actually want to use.

It’s funny where life takes you. And it’s fun building things for people you truly care about.

Thanks, Hasan. Here’s to the carpet and rugs we haven’t sold yet.

⠀ ⠀ . . .

founderstory servicebuddy flooringindustry rugindustry flooringretail

Service Buddy is headed back to Vegas! We’re still months away, but we just secured our biggest booth ever for the Surf...
05/15/2026

Service Buddy is headed back to Vegas! We’re still months away, but we just secured our biggest booth ever for the Surfaces Conference.

Last year, we met nearly 100 people — flooring showroom managers, installers, rug retailers, and industry partners.

This year, we want to meet 200.

We believe we have one of the most exciting products in flooring, and we love getting the message out in person.

More to come as we get closer to the biggest trade show in flooring.

And if you don’t want to wait until Vegas, book a demo now.


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3 Bessom Street Suite 215
Marblehead, MA
01945

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