Service Buddy

Run Your Flooring Business in One Platform | Service Buddy powers day-to-day operations for growing flooring businesses

10/30/2026

Happy Halloween to every flooring store still running software older than the sales floor. Swipe for the five signs your showroom is haunted, and what the fix looks like. Demo link in bio.

10/27/2026

A designer takes five rugs out on approval.
A customer puts down a deposit on a stair runner.
An installer changes the layout on-site.
A rug comes in for cleaning and needs repairs.

Every flooring retailer handles these a little differently. 4 years building Service Buddy taught us they aren’t exceptions. They’re how the industry actually runs.

That’s why you can’t take a generic CRM, bolt on inventory and invoicing, and expect it to work. And you can’t run a modern business on flooring software built 20 years ago. You have to understand how the business operates first.

Same with AI. There’s a lot of excitement about automating everything, and the potential is real. But often the biggest improvement has nothing to do with AI:

Turning a 10-step process into two.
Entering customer info once instead of three times.
Helping someone who’s run on pen and paper for 30 years move to software without missing a beat.

We’ve learned more sitting with customers and watching them work than we ever could guessing what features they need.

Flooring is a human business. The software should make it easier to run one.

10/27/2026

Flooring store software, from the perspective of a store that’s been running on it for 3 years.

Magarian Rug is a serious operation: 2 showrooms, a sales team, and installers moving carpet every day. The question with any new system is whether it keeps up with a business like that.

Here’s what they told us.

The cut size. The pattern direction. The details that move between a salesperson and an installer on every single job now live on the job itself, so the whole team is working off one record.

Sales sells it. Install sees it. Payment Collected. Done.

10/05/2026

Nothing better than hearing it directly from our customers.

Zach from Dover Rug & Home stopped by at COVER Connect NYC to share what it’s been like running their business on Service Buddy.

Built for flooring businesses. Shaped by the people who use it every day.

10/01/2026

“This software is magic.”

That’s what a flooring retailer told us at COVER Connect.

Things that normally took hours took a couple of clicks.

And we kept hearing the same thing:

Too many systems.

Too much double entry.

Too much time wasted.

Service Buddy brings the whole workflow together:

Quote. Sign. Pay.
Update inventory.
Sync to QuickBooks.
Follow up.

One system.

Built specifically for flooring retailers.

Still running your business across five different systems?

Get your demo today.

09/28/2026

Today is our last day at COVER Connect!

Come by and tell us your favorite Service Buddy feature and how it’s helping you run a better flooring showroom.

Thanks to John from for stopping by!

We’re ready for Day 3. Come see us at Booth A19! .connect

09/27/2026

Day 2 at COVER Connect! ☕️

Grab your coffee—we’re firing up the booth and getting ready to meet with customers, prospects, and media, talking about how Service Buddy solves the everyday challenges flooring showrooms face—and makes running the business a whole lot simpler.

09/26/2026

We’re all set up at .connect and ready for the show!

Come say hi and see why flooring retailers are switching to Service Buddy. 🚀

09/24/2026

Heading to COVER Connect New York? Here’s why to stop at Booth A19.

Sept 26–28 · Metropolitan Pavilion · right next to the Coffee Lounge.

We’ll have a live, hands-on demo of Service Buddy, the CRM and point-of-sale built for rug and flooring retailers. Bring your headaches: designer follow-ups that slip, deposits nobody collected, that $4,000 rug nobody can locate. Show us how you run it today and we’ll show you how it looks in one system.

Founder Tom Strachan will be at the booth all three days, and you’ll hear from peers who’ve already switched and why.

Want to lock in a time with the team? Send us a DM.

09/16/2026

We’re launching a new sample management feature this month. Here’s a sneak peek.

When a designer or homeowner takes samples from your showroom, how do you keep track of them?

We hear all the time that it’s hard to know who has what, when they took it, and when it needs to come back.

We wanted to make this simple and easy for your team to use as part of their normal workflow.

Sample Management will be live for all Service Buddy customers in two weeks.

If tracking samples is taking up too much time, reach out and we’ll show you how it works.

Address

3 Bessom Street Suite 215
Marblehead, MA
01945

Website

https://www.servicebuddy.io/

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