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Synergy International Systems

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Synergy International Systems

As a trusted partner with decades of experience, we empower governments and nonprofits worldwide on Synergy International Systems, Inc.

(“Synergy”) is a global software company that empowers organizations to become more data-driven in achieving their impact. We are a small business with a global footprint. Since our founding in 1997, we have worked in more than 80 countries to help organizations improve information management, decision making, service delivery, and organizational effectiveness. We are a privately-held, 300-person company headquartered in the Washington, D.C. metro area, with a Development and Global Learning Center in Yerevan, Armenia. Also follow us on:

Twitter: http://twitter.com/synisys
LinkedIn: http://ow.ly/kxop4

10/26/2026

We are pleased to announce that Synergy International Systems has signed a new contract with the Office of the Attorney-General of Zimbabwe for the development of the Electronic Legal Information Management System (E-LIMS).

This project marks another important step in Synergy’s continued collaboration with Zimbabwe in advancing justice sector digitalization. The Office of the Attorney-General is among the institutions covered by the broader Whole-of-Government Integrated Electronic Case Management System (IECMS) initiative, also being implemented by Synergy, alongside the Zimbabwe Republic Police (ZRP), National Prosecuting Authority (NPA), Judicial Service Commission (JSC), Zimbabwe Prisons and Correctional Service (ZPCS), Pretrial Diversion (PTD), Legal Aid Directorate (LAD), and Community Service Department (CSD).

Following the contract signing in October, our team members Khachatur Matevosyan, Ani Karapetyan, and Hovhannes Aghajanyan travelled to Harare to conduct a comprehensive needs assessment mission, working closely with the Office of the Attorney-General to understand its operational processes, requirements, and expectations for the new system.

We look forward to continuing our collaboration with the Office of the Attorney-General and contributing to Zimbabwe’s broader justice sector modernization efforts.

10/22/2026

In this update, Honorable Dr. Vindhya Vasini Persaud, Minister of Human Services and Social Security of Guyana shares how the Guyana Social Services System (GSSS) will improve data collection, bring services together, and improve service delivery.

We’re proud to support this work through our partnership with the Ministry to develop the Beneficiary Registry and Document Management System.

Around this time last year, Dr. Vindhya Vasini Persaud joined our webinar to share Guyana’s vision for data-driven social protection. We also explored how smarter targeting can help governments identify needs and reach people with the right support, including a live demonstration of Synergy’s Auxilium Smart Targeting Module.

🎥 Revisit the discussion: https://www.synisys.com/events-and-webinars/smart-targeting-social-protection-programs/

10/22/2026

Ashot Hovanesian, Founder and CEO of Synergy International Systems, participated in two sessions of AmCham Armenia’s program at C*D COP17 in Yerevan: the “Nature-Positive Business Models in Practice” showcase, alongside Nona Budoyan from Armenia’s Ministry of Environment, and the roundtable “From Global Sustainability Goals to Business Action: Building a Nature-Positive Economy in Armenia.”

Together, these sessions brought business, government, and development partners into conversation on practical approaches to sustainability and the private sector’s role in advancing environmental action.

Across countries, Synergy supports governments in advancing their environmental and sustainability commitments through digital solutions for climate data management, forestry monitoring, water and sanitation, and environmental program monitoring and evaluation. Our systems help institutions coordinate activities, track results, and strengthen accountability through reliable data and transparent reporting.

In Armenia, we developed the Digital Measurement, Reporting and Verification (MRV) Platform to help institutions collect, manage, and report greenhouse gas emissions data supporting stronger coordination, greater transparency, and informed climate action.

Helping governments turn complex information into practical decisions is central to what we do. We are pleased to contribute this experience to the broader dialogue on environmental sustainability.

Thank you to AmCham Armenia for bringing business, government, and development partners together at COP17.

Learn how Synergy’s digital MRV platform supports Armenia’s greenhouse gas reporting and climate transparency: https://www.synisys.com/news/digital-mrv-platform-armenia/

COP17 Armenia

10/16/2026

Our latest case study on Armenia’s digital transformation of asset declarations is out now!

In 2021, Synergy won a contract to develop the Electronic Platform for Declarations of Assets, Incomes, Expenditures and Interests (EPD) for the CPC, financed by the World Bank. The EPD automates the declaration process and helps the Commission capture and analyze what public officials report about their property, income, expenditures, and interests. The EPD system has improved the way asset declarations are filed, processed, and monitored in Armenia, giving the CPC a transparent and efficient tool to prevent corruption.

The platform uses different data forms and validations for each declarant type. It is linked to different government databases, including the State Revenue Committee, Cadastre Committee and the Registry of Population, ensuring automatic data population. The EPD includes several integrated modules that collect and manage the declaration data efficiently.

Download the case study to learn how we brought Armenia’s asset declarations into a single, modern platform: https://www.synisys.com/case-studies/armenia-cpc-case-study/

10/06/2026

“Sustainable Justice. For Today. For Tomorrow. For All.”

This year’s Commonwealth Magistrates’ and Judges’ Association (CMJA) Annual Conference brought together more than 400 delegates, making it the highest-attended CMJA Conference ever recorded.

Synergy was pleased to take part in the conference as an exhibitor, represented by Arpine Matevosyan and Niceson Karungi. Over the course of the conference, we had the opportunity to engage with Chief Justices, judges, magistrates and other justice-sector representatives from across the Commonwealth. It was particularly valuable to reconnect with delegates from Papua New Guinea, Uganda and Rwanda, where Synergy eCase is already supporting judicial digitalization, while also exchanging perspectives with institutions considering how technology can further support the work of their courts.

Jamaica also made this year’s conference especially meaningful for us. As Synergy continues its engagement with The Judiciary of Jamaica and the Rwanda Cooperation Initiative, it was a pleasure to meet colleagues in person and see first-hand the commitment behind Jamaica’s ongoing justice-sector digitalization efforts.

Our sincere thanks to the CMJA team for bringing together such a diverse judicial community, and to our colleagues and partners in Jamaica for the warm welcome and support throughout the conference.

The discussions throughout the week were a valuable reminder of how much judiciaries across different jurisdictions can learn from one another as they consider the future of justice delivery, digital transformation and sustainable institutional development.

10/05/2026

TradeMark Africa (TMA) has introduced its Programme and Project Cycle Management System (PPCMS), built on Synergy’s Indicata product.

The PPCMS solution went live in July 2025 and is now being used across TMA’s operations in more than 20 African countries, supporting more consistent project and program management across its regional and country offices.

The system provides TMA with a central platform for project and program planning, monitoring and progress reporting. It also serves as an important source of data for risk reporting and as a repository for program and project-related information.

Read the full story:
🔗 https://www.synisys.com/news/trademark-africa-programme-project-management-system/

Learn more about Synergy Indicata:
🔗 https://www.synisys.com/synergy-indicata/

09/16/2026

“AI is not a shortcut.”

For governments considering AI adoption, strong digital foundations come first.

In this Leadership Insights excerpt, Synergy Auxilium Program Director Lilit Gasparyan explains why institutions need digitized business processes, structured data, and established management information systems before adding AI capabilities.

Learn more about Synergy Auxilium:
🔗 https://www.synisys.com/synergy-auxilium/

09/14/2026

Synergy’s Senior Business Development Executive Sergei Gasparian attended the 14th Annual Conference of the Association of Caribbean Heads of Corrections and Prison Service in Jamaica.

The visit reflected Synergy’s continued partnership with Jamaica’s Department of Correctional Services, which actively uses DCS Nexus, Synergy’s correctional management system. DCS Nexus is the core system used by the department of correctional services, launched in 2024.

During the conference, Ms. Nadria Brown, Project Management Specialist at DCS, presented the system’s development journey and the work required to bring it to an official launch. She highlighted the team’s efforts beyond the technological aspects, including change management initiatives, internal capacity-building activities, and the steps taken to support the system’s successful implementation and adoption.

Soon the DCS Nexus is also going to be enforced with AI that will facilitate faster review and analysis of inmate and custodial information, as well as raise the efficiency of system operations.

These capabilities are designed to support more efficient access to information, document handling, and correctional case management.

Synergy eCase© supports corrections institutions as part of its broader integrated digital justice approach.

Learn more about Synergy eCase©
🔗 https://www.synisys.com/synergy-ecase/

Department of Correctional Services, Jamaica

09/07/2026

Commissioned by the Danish Refugee Council (DRC), Synergy developed and deployed a Referral Management System (RMS) for Somalia to support more coordinated delivery of humanitarian services across health, nutrition, and protection sectors.

Built on Synergy Auxilium, the RMS digitizes the full referral lifecycle, from beneficiary registration and referral submission to processing, follow-up, and case closure.

Recognizing Somalia’s challenging connectivity environment, the system supports both web-based and Android offline operations, allowing field teams to capture and update referral information without internet access and securely synchronize data once connectivity is restored.

Read the full story:
🔗 https://www.synisys.com/news/somalia-referral-management-system-deployed/

Learn more about Synergy Auxilium:
🔗 https://www.synisys.com/synergy-auxilium/

Danish Refugee Council

09/02/2026

Responsible AI in social protection starts with institutional control and human oversight.

In this Leadership Insights excerpt, Synergy Auxilium Program Director Lilit Gasparyan explains why sensitive beneficiary data, ministry-approved information, and human decision making need to remain central when AI is introduced into social protection systems.

AI assists the case worker. The final decision remains with people.

Watch the full conversation
🔗 https://youtu.be/kQxsEC7fV04?si=-pGggS7C_rFELY5Z

Learn more about AI in Synergy Auxilium:
🔗 https://www.synisys.com/solutions-by-sector/social-protection/ai-powered-social-protection/

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1640 Boro Place, 4th Floor
McLean, VA
22102

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

http://www.synisys.com/

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