10/30/2026
The VST Suite software triggers Exceptions for patient changes affecting accurate meal selection and tray delivery. These include:
Dashboard View: The Meals Your Way (MYW) and Trays Your Way (TYW) dashboards use a light-red color to indicate Exceptions for menu selections. Staff can resolve the Exception/selections prior to ticket printing and/or receive alerts during the assembly and cart loading process to act quickly as needed. The intervention provides safety and accuracy every step of the way.
Auto-House Menus: When selections are generated for each meal, any Exceptions are flagged in the same light-red color for potential conflicts. Staff may accept, modify, or reject Exceptions prior to ticket printing. Selection modifications are tracked historically in the archive.
Tray Tracking/Delivery: When Exceptions are received after a tray ticket prints, delivery personnel are alerted at each step in the delivery process when a diet is changed or a patient is NPO, transferred, or discharged.