That’s why more small businesses in the Puget Sound area have chosen PC Technologies to support their IT infrastructure. We’ll proactively monitor your systems to prevent issues before they impact your business, drastically reducing or eliminating losses due to downtime. We have incorporated several features in our Managed IT Services solution to provide you with the highest level of service. Some
of these features include:
> Remote Monitoring continuously assesses the security, performance, configuration and overall health of your computers. Status information is monitored around the clock and communicated to our secure servers, alerting administrators when they are needed.
> Remote Management is a safe and secure way that our technicians connect to your computer to quickly resolve problems, getting you back to work faster. We have found that most issues can be resolved remotely saving you time and money.
> Help Desk Portal allows you to submit requests and report problems online. Your requests are instantly sent to the correct specialist while status reports keep you up to date.
