RSI

RSI creates people-first technology solutions that empower governments to improve the experience, engagement, and trust for communities and their citizens.

Smarter Solutions. Stronger Communities.

09/02/2026

The short-term rental market has fundamentally changed the landscape of transient occupancy tax administration.

What was once a manageable roster of hotels and traditional lodging operators has become thousands of individual property owners - many of them new to tax compliance, operating across multiple platforms, and falling through the cracks of processes that weren't designed for this volume.

The challenge for agencies isn't just identifying who owes tax. It's building a compliance program that can keep pace with a market that moves faster than traditional enforcement tools can follow.

The agencies closing this gap are the ones investing in technology built for the complexities of government tax administration - not adapted from traditional lodging tax tools.

Learn more at rsidelivers.com!

08/28/2026

Conference season has been in full swing - and we are just getting started! 🎉

Last week, the RSI team had a fantastic time at NESTOA in Washington, D.C., where Matt Panariello and David Klabo delivered a presentation that sparked some incredible conversations.

Thank you to everyone who attended and connected with us. We love being part of this community!

08/24/2026

Please join us in congratulating Joel Campbell on his 10-year anniversary with RSI! 🎉

As a Senior Project Director, Joel has spent a decade keeping complex projects on track, clients supported, and teams moving in the right direction. That kind of steady, behind-the-scenes leadership is what makes the difference between a good implementation and a great one - and RSI is lucky to have it in Joel.

Ten years of dedication, expertise, and showing up for the team and the clients we serve. We're grateful to have you, Joel!

08/21/2026

The RSI team is in Washington D.C. this week for the Northeastern States Association of Tax Administrators Annual Conference - August 23-26!

NESTOA brings together tax administrators from across the Northeast for some of the most substantive conversations in our industry. We always leave with a clearer picture of the challenges agencies are navigating - and renewed energy for the work we do.

If you're attending, come find us. We'd love to connect! 👋

08/17/2026

One of the best parts of being a remote-first company? When we finally get to share a meal and some face-to-face time, those moments truly feel special!

This summer, RSI team members across the country have been making it happen. Here's a glimpse into a few of our meetups!

08/14/2026

A big shoutout to Emma Balk, VP of Human Resources, for sharing a little bit about her career journey at RSI! 🎉

Over the past five years, Emma has grown from Talent Acquisition Specialist to leading an entire HR division - and watching her personal and professional development along the way has been nothing short of incredible.

We are so proud to have you on the team, Emma!

08/13/2026

📢 We're hiring!

RSI is looking for an Accountant to join our team. This role is ideal for an accounting professional with a strong public accounting foundation who is passionate about building audit-ready processes, leading balance sheet reconciliations, and helping elevate the quality of the monthly close.

If you're detail-oriented, thrive in a collaborative environment, and enjoy turning accounting complexity into clear, well-documented processes, we'd love to hear from you.

Click here to apply -> https://recruiting.paylocity.com/Recruiting/Jobs/Details/4406524

08/10/2026

At RSI, we believe that taking care of our people goes beyond the work itself 💙

That's why we offer every RSI team member a wellness stipend - because we take investing in our team's health and wellbeing seriously.

But don't just take our word for it. Here's what a few of our team members had to say:

"I'm grateful to work for a company that truly values employee well-being. These dumbbells are a great addition to my fitness journey! Thank you, RSI, for investing in our well-being with the wellness stipend." - Wendy Zambrano

"I used my RSI wellness stipend to purchase a Cubii JR1 Under Desk Elliptical. This has been a huge game changer for me because I previously struggled to find time to work out during the week. Now I'm able to incorporate exercise into my daily routine while multitasking." - Mike Gauvin

From dumbbells to weight benches to under-desk ellipticals and everything in between, our team is putting their stipends to work in ways that fit their lives! A healthy, happy team is a stronger team, and we're proud to support ours.

08/07/2026

Pulse 2026 is a wrap, and it was one for the books! 🎉

Fresh off FTA Tech in St. Louis, the RSI team jumped straight into Pulse - our annual user conference bringing our client community together for two incredible days of collaboration, learning, and a little friendly competition at Top Golf⛳

Day 1 was packed with implementation updates, product roadmap discussions, and one-on-one time with our team of experts - the kind of open, honest conversations that make Pulse so valuable year after year.

Day 2 took things to the next level with deep dives into emerging AI trends in tax administration, a look at how agencies can thoughtfully approach the future of AI in their operations, and a glimpse into RSI's strategy for what's ahead. We closed it all out with an amazing send-off lunch!

To everyone who joined us this year - thank you. Your engagement, your questions, and your willingness to think boldly about the future of this industry is what makes Pulse so special.

See you next year!

08/04/2026

What a session! 🎉

A huge thank you to everyone who joined us for our Strategic AI for Tax Administration presentation at FTA Tech today - a full house, incredible energy, and some of the most thoughtful questions we've heard all conference season.

One thing came through loud and clear: agencies are moving beyond general-purpose AI tools. The interest is shifting toward bespoke, purpose-built AI solutions designed specifically for the nuances of tax administration, and that shift is accelerating faster than many expected.

It's exactly what PremierIQ was built for. Purpose-built for state and local tax agencies, PremierIQ delivers AI-powered compliance, forecasting, and taxpayer intelligence designed around the complexity of government tax administration - not adapted from a general-purpose tool.

A huge thank you to our presenters, RSI's very own Matt Panariello, PremierIQ Product Manager, and Evan Wilson, VP of Advisory, Data & AI at DataTorque Ltd. Thank you for leading such a compelling and timely conversation!

If you missed the session and want to learn more about what PremierIQ can do for your agency, stop by booth 101 or schedule a demo at rsidelivers.com/demo 💡

Address

42 Winter Street, Ste 37
Pembroke, MA
02359

Website

http://www.RSIdelivers.com/

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