Smartcop

Smartcop Explore SmartCOP's cutting-edge Public Safety Software, designed for all law enforcement agencies, Jails, and EMS/Fire. Harris Systems USA, Inc.

Enhance efficiency, streamline processes, and ensure community safety. SmartCOP, Inc.¹ is a Florida corporation engaged in system development, implementation, and support services for a fully integrated suite of public safety products including Computer Aided Dispatch (CAD), Records Management System (RMS), Mobile Computing with Field Based Reporting, a

nd Jail Management System (JMS). Founded in 1988 and incorporated in 1999, SmartCOP’s mission is simple, yet very important: Maximize public safety by providing real-time information through integrated software solutions for law enforcement officers, firefighters, EMS personnel, dispatchers, and report takers. We are proud to say that we accomplish this mission by providing our customers with the most advanced, complete software solution available which yields proven benefits such as reducing crime, increasing safety, and boosting agency efficiency. Headquartered in Pensacola, Florida, SmartCOP actively and successfully competes in all size markets, with products that scale from an agency of ten officers to thousands of officers. Agencies all across the United States depend on SmartCOP and they have seen the benefits of a fully-integrated, single source solution. The system’s ability to furnish information through a single database reduces redundant data entry and improves information flow. Users of the SmartCOP system find that it enhances agency efficiency, improves response times, and improves officer and citizen safety in a cost effective manner. SmartCOP utilizes Commercial Off the Shelf (COTS) software that is unique and customized, not in code but through configuration that results in a longer lifecycle, frequent updates and next-generation releases to keep current with functional requirements and leveraging new technologies. The SmartCOP solution is flexible enough to serve current and future needs of an agency. Our design serves the needs of an agency and provides interoperability among outside agencies using the Global Justice Data Model from the Department of Justice. SmartCOP’s feature-rich, integrated system is based upon advanced, yet proven technology derived from current industry standards and best practices.

¹SmartCOP is a business unit of the Harris Operating Group of Constellation Software, Inc. is a member of the Harris Operating Group and is one of the legal entities that markets and distributes software products and services under the Caliber Public Safety, Caliber Justice, and SmartCOP platforms.

We’re Hiring: Director of SalesSmartCOP is looking for a Director of Sales to lead our national “New Name” sales strateg...
08/27/2026

We’re Hiring: Director of Sales

SmartCOP is looking for a Director of Sales to lead our national “New Name” sales strategy and help expand our reach across the public safety market.

This is a fully remote U.S. role with approximately 50% travel, reporting to our Executive Vice President.

As Director of Sales, you’ll lead a team of Sales Representatives, Product Consultants, and Sales Support staff while driving growth across our CAD, RMS, and JMS solutions. You’ll take ownership of the sales cycle—from prospecting and executive relationships to complex enterprise contracts—and help turn our go-to-market strategy into measurable results.

We’re looking for a proven sales leader who brings:

- Senior B2B or SaaS sales leadership experience
- A track record of winning complex, high-value enterprise deals
- Experience building, coaching, and leading high-performing teams
- Experience selling to government or other regulated industries
- A strong understanding of public-sector procurement and RFP/RFQ processes

Public safety experience is a plus, particularly in law enforcement, fire/EMS, or 9-1-1.

** Competitive compensation and comprehensive benefits available. **

If you’re a competitive, mission-driven sales leader ready to help grow technology that supports the people who serve our communities, we’d love to hear from you.

Apply Now: [https://harriscomputer.wd3.myworkdayjobs.com/en-US/1/job/Director-of-Sales_R0046390-5]

Please like, share, or tag someone who might be a great fit!

You’re already responding. You shouldn’t have to build the picture at the same time.A call comes in.You need to know whe...
08/21/2026

You’re already responding. You shouldn’t have to build the picture at the same time.

A call comes in.

You need to know where your units are. You need the latest information from NCIC. You may need to know what you’re walking into.

And when the situation is moving quickly, every extra step matters.

SmartCAD helps put that information where it belongs; right in the dispatch environment.

Track multiple units with AVL. Pull in NCIC responses without retyping everything. Access available floor plans and building diagrams when responders need more context about a location.

Because the goal isn’t to give your team more information to manage.

It’s to give them a clearer picture of the situation before they have to make the next move.

SmartCAD is built around the reality of the call.

Learn more: https://www.smartcop.com/products/smartcad/

Technology is at its best when it works together.At SmartCOP, we're proud to partner with leading public safety technolo...
08/12/2026

Technology is at its best when it works together.

At SmartCOP, we're proud to partner with leading public safety technology providers to help agencies connect the tools they rely on every day. From SmartCAD and SmartRMS to SmartMOBILE and SmartJAIL, our growing network of integrations helps agencies create a technology ecosystem that supports efficient operations and informed decision-making.

Whether you're looking to see which solutions already integrate with SmartCOP or you're interested in becoming one of our technology partners, we'd love to connect.

Explore our integrations and partners, learn more about the benefits of partnering with SmartCOP, and discover how we can work together to support the future of public safety.

🔗 Learn more: [https://www.smart.com/partners/]

The SmartCOP team is back from APCO 2026, and we're grateful for every conversation at Booth #3102.Mike and Tony had th...
08/11/2026

The SmartCOP team is back from APCO 2026, and we're grateful for every conversation at Booth #3102.

Mike and Tony had the opportunity to meet with dispatchers, IT directors, sheriffs, and command staff from agencies of all sizes. The challenges you shared (staffing pressures, connectivity in the field, reporting requirements, cross-agency data sharing) remind us exactly why we do this work.

To everyone who stopped by: thank you for your time, your questions, and your insights. These conversations shape how we build and support the SmartCOP platform.

Missed us at the show and would still like to connect?

Visit smartcop.com to explore how SmartCAD, SmartRMS, SmartMOBILE, SmartJAIL, and SmartDATA work together or can be used independently, based on your needs. Our team is happy to answer questions about our products or talk through what your agency is facing.

National Night Out is about connection, and SmartCOP is proud to support the agencies that show up for their communities...
08/04/2026

National Night Out is about connection, and SmartCOP is proud to support the agencies that show up for their communities both on and off duty. Whether it's patrol, dispatch, or mobile reporting, our software is built to help officers stay connected and present when it matters most.

Check with your police department to see if they’re hosting an event near you! Or visit the National Night Out webpage and scroll down to view your community's participation and events. https://www.natw.org/about/

Great conversations. Real challenges. Practical solutions.That's what APCO 2026 is all about, and Mike and Tony are enjo...
08/04/2026

Great conversations. Real challenges. Practical solutions.

That's what APCO 2026 is all about, and Mike and Tony are enjoying every opportunity to connect with public safety professionals at Booth #3102.

From CAD, Records, Mobile, Analytics, and Jail Management, to improving information sharing across your agency, we're talking with attendees about the tools they need to support dispatchers, officers, corrections staff, and command personnel every day.

If you're at APCO, there's still time to stop by, meet the team, ask questions, and see how SmartCOP helps agencies work more efficiently while keeping critical information where it's needed most.

Thanks to everyone who has visited us so far; we're looking forward to more great conversations!

📍 Booth #3102

APCO International

Ready for APCO 2026? So are we!If you're heading to San Antonio, August 2–5, be sure to stop by Booth #3102 and say hel...
07/31/2026

Ready for APCO 2026? So are we!

If you're heading to San Antonio, August 2–5, be sure to stop by Booth #3102 and say hello to Michael. Whether you're looking to improve communication between dispatch and the field, simplify NIBRS reporting, or see how connected CAD, Records, Mobile, and Analytics can support your agency, we'd love to show you what's possible.

Bring your questions and current challenges; Mike is always up for a good conversation.

Can't make it to APCO this year? That's okay! Visit www.smartcop.com to learn more about SmartCOP's public safety solutions or reach out to our team; we're always happy to connect.

See you at Booth #3102!

APCO International

Choosing public safety software isn't just about features—it's about trust.Every day, law enforcement agencies rely on t...
07/29/2026

Choosing public safety software isn't just about features—it's about trust.

Every day, law enforcement agencies rely on technology to manage sensitive criminal justice information, making security one of the most important factors when evaluating a software partner.

In our latest blog, we take a closer look at the security-first foundation behind SmartCOP and how our platform helps agencies protect their data through layered security, CJIS-focused practices, flexible deployment options, encryption, multi-factor authentication, continuous monitoring, and more.

Whether your agency is exploring cloud, on-premises, or hybrid deployments, understanding the security measures behind your technology is essential.

Read the full blog to learn how SmartCOP helps agencies build a secure foundation for the future.

Blog: https://www.smartcop.com/cjis-compliant-public-safety-software/

Please join us in welcoming Tony Pellettiere to the SmartCOP team as our new Vice President of Sales!With more than 20 y...
07/28/2026

Please join us in welcoming Tony Pellettiere to the SmartCOP team as our new Vice President of Sales!

With more than 20 years of experience partnering with local governments and over a decade leading high-performing sales teams, Tony brings a deep understanding of the challenges agencies face and the importance of building lasting relationships. We're excited to have his leadership as we continue to help public safety agencies across the country with technology that supports their missions.

When he's not working with customers, Tony enjoys spending time outdoors. Whether it's snowboarding, mountain biking, running, or camping. He is also a proud husband and father to two daughters, ages 12 and 14.

Welcome to the team, Tony! We're excited for what's ahead and look forward to the impact you'll make at SmartCOP.

Help us welcome Tony to the SmartCOP family by leaving a comment below! 👇

We're excited to welcome the Calhoun County Sheriff's Office and the Blountstown Police Department to the SmartCOP famil...
07/23/2026

We're excited to welcome the Calhoun County Sheriff's Office and the Blountstown Police Department to the SmartCOP family as they successfully go live with new public safety technology!

The Calhoun County Sheriff's Office is now live on SmartCAD, SmartRMS, SmartMOBILE, and SmartJAIL, while the Blountstown Police Department, a sub-agency of Calhoun County, is now live on SmartRMS and SmartMOBILE. Together, these solutions help strengthen communication, improve information sharing, and support day-to-day operations across both agencies.

Serving the close-knit communities of Calhoun County takes teamwork, dedication, and trusted technology. We're proud to partner with these agencies by providing the tools officers, deputies, dispatchers, and corrections staff need to access critical information, complete reports efficiently, and stay connected throughout every shift.

Successful implementations are made possible through strong collaboration. Thank you to the teams at the Calhoun County Sheriff's Office and the Blountstown Police Department for your partnership and commitment throughout this project. We'd also like to recognize our SmartCOP implementation, training, support, and project teams whose hard work and dedication helped make this deployment a success.

Congratulations to everyone involved! We look forward to supporting both agencies as they continue serving their citizens for years to come.

Address

410 East Government Street
Pensacola, FL
32502

Telephone

+18504290082

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