Smartcop

Name: Smartcop
Address: 410 East Government Street, Pensacola, FL, 32502, US
Telephone: +18504290082

Explore SmartCOP's cutting-edge Public Safety Software, designed for all law enforcement agencies, Jails, and EMS/Fire. Harris Systems USA, Inc.

Enhance efficiency, streamline processes, and ensure community safety. SmartCOP, Inc.¹ is a Florida corporation engaged in system development, implementation, and support services for a fully integrated suite of public safety products including Computer Aided Dispatch (CAD), Records Management System (RMS), Mobile Computing with Field Based Reporting, a

nd Jail Management System (JMS). Founded in 1988 and incorporated in 1999, SmartCOP’s mission is simple, yet very important: Maximize public safety by providing real-time information through integrated software solutions for law enforcement officers, firefighters, EMS personnel, dispatchers, and report takers. We are proud to say that we accomplish this mission by providing our customers with the most advanced, complete software solution available which yields proven benefits such as reducing crime, increasing safety, and boosting agency efficiency. Headquartered in Pensacola, Florida, SmartCOP actively and successfully competes in all size markets, with products that scale from an agency of ten officers to thousands of officers. Agencies all across the United States depend on SmartCOP and they have seen the benefits of a fully-integrated, single source solution. The system’s ability to furnish information through a single database reduces redundant data entry and improves information flow. Users of the SmartCOP system find that it enhances agency efficiency, improves response times, and improves officer and citizen safety in a cost effective manner. SmartCOP utilizes Commercial Off the Shelf (COTS) software that is unique and customized, not in code but through configuration that results in a longer lifecycle, frequent updates and next-generation releases to keep current with functional requirements and leveraging new technologies. The SmartCOP solution is flexible enough to serve current and future needs of an agency. Our design serves the needs of an agency and provides interoperability among outside agencies using the Global Justice Data Model from the Department of Justice. SmartCOP’s feature-rich, integrated system is based upon advanced, yet proven technology derived from current industry standards and best practices.

¹SmartCOP is a business unit of the Harris Operating Group of Constellation Software, Inc. is a member of the Harris Operating Group and is one of the legal entities that markets and distributes software products and services under the Caliber Public Safety, Caliber Justice, and SmartCOP platforms.

06/25/2026

Welcome to the SmartCOP family, Belleview Police Department!

Every successful law enforcement agency relies on accurate information, efficient workflows, and technology that helps officers stay focused on serving their community.

That's why we're excited to welcome the Belleview Police Department to the SmartCOP family and celebrate the successful go-live of SmartRMS and SmartMOBILE.

Projects like these are more than software implementations; they are partnerships built on collaboration, communication, and a shared commitment to public safety. We want to thank the Belleview PD team for their trust throughout this process and recognize the SmartCOP implementation, training, support, and project teams whose hard work helped bring this deployment to life.

Congratulations to everyone involved. We look forward to supporting the Belleview Police Department as they continue their mission of serving and protecting their community.

06/22/2026

SmartCOP has a team dedicated entirely to AI for public safety.

The Harris Frontline Innovation Lab is focused on one thing: making sure AI actually helps law enforcement, fire, EMS, and corrections professionals do their jobs, not just adding technology for its own sake.

Read about the Lab, their focus, and the experienced team behind it on our blog: https://www.smartcop.com/public-safety-ai/

06/19/2026

No two agencies operate the same way, so why should every software deployment look alike?

With SmartCOP, you choose the deployment model that best fits your operational, security, and IT requirements:

✔ AWS GovCloud (US) Hosted – FedRAMP High authorized infrastructure with U.S.-only data residency and CJIS-aligned security
✔ On-Premises – Maintain full control with your data securely housed on your own hardware
✔ Hybrid – Balance cloud scalability with on-premises control where it matters most

Whether you're moving to the cloud, maintaining an existing infrastructure, or looking for a combination of both, SmartCOP gives your agency the flexibility to deploy your way.

For more information visit SmartCOP.com/security-compliance/

06/18/2026

Great conversations are happening this week at the Texas Chief Deputies Association in San Marcos, Texas!

Christine is representing SmartCOP at Booth #114, connecting with law enforcement leaders and discussing how mission-critical CAD, RMS, Mobile, and Jail Management solutions can help agencies improve reporting, access information in the field, and support daily operations.

Events like this provide valuable opportunities to collaborate with industry partners and public safety professionals who are committed to improving operations and serving their communities.

If you're attending the conference, stop by Booth #114 to learn how SmartCOP can help your agency stay connected, informed, and operational.

Genesis eBONDS

06/16/2026

Law enforcement agencies are facing growing demands when it comes to compliance, reporting, and operational visibility. The challenge isn't collecting more data; it's making that data work for your agency.

At the Florida Police Chiefs Association, (FPCA) Summer Conference, Christine will be sharing how SmartCOP helps agencies support FIBRS compliance, simplify eCrash and eCitation reporting, and turn everyday information into meaningful operational insight through SmartDATA and built-in analytics.

If you'll be attending FPCA in Orlando, stop by Booth #305. Christine would love to learn more about your agency's goals and show you how SmartCOP can help simplify reporting, strengthen compliance efforts, and support informed decision-making.

06/08/2026

Investing in the future starts with investing in our communities.

Members of the SmartCOP team were honored to participate in Sumter County's 2nd Annual Golf Tournament alongside Sheriff Pat Breeden and community leaders who share a commitment to making a difference.

What makes this event especially meaningful is its purpose; all proceeds support the youth, helping create opportunities and resources that will positively impact the next generation.

At SmartCOP, we believe strong communities are built through collaboration, service, and a shared dedication to those who will lead tomorrow. We are grateful for the opportunity to support an event that brings people together around such an important mission.

Thank you to the Sumter County Sheriff's Office-Florida, Sheriff Breeden, and everyone involved in making this tournament a success. We were glad to be a part of it and look forward to seeing the positive impact these efforts have on the youth of the community.

06/03/2026

Welcome to the SmartCOP family, Hinesville Police Department!

We're excited to celebrate the successful go-live of SmartRMS and SmartMOBILE at Hinesville PD, helping support an agency that serves more than 33,000 residents and thousands of visitors throughout the Hinesville area.

Every law enforcement agency has a mission: to keep its community safe while balancing growing demands, increasing data, and the need for fast, accurate information. Hinesville PD's commitment to professionalism, integrity, courage, respect, and excellence drives that mission forward each day. SmartCOP is proud to serve as a technology partner in that journey, providing the tools officers need to access critical information, complete reports efficiently, and stay connected whether in the office or the field.

A project of this scale requires strong collaboration, clear communication, and a shared commitment to success. We want to thank the Hinesville Police Department team for their partnership throughout the implementation process and for the trust they've placed in SmartCOP.

We also want to recognize our incredible SmartCOP team. From project management and implementation to training, support, and leadership, this successful deployment reflects the dedication, expertise, and teamwork that goes into every go-live. Their collaborative leadership, attention to detail, and commitment to customer success helped make this project possible.

Congratulations to everyone involved in bringing this project to life. We look forward to supporting Hinesville PD's continued commitment to professionalism, integrity, courage, respect, and excellence for years to come.

05/25/2026

On this Memorial Day, we honor those who made the ultimate sacrifice in service to our country and their families.

Our office will be closed today in observance of Memorial Day. We will return to the office on Tuesday, 5/26.

Our on-call support staff will be available to assist with support issues.

For CRITICAL issues only:
Please call 800-374-0101 Option 2, then Option 1. Please leave a message if prompted, and someone will return your call as soon as possible.

For NON-CRITICAL issues:
Please email Support at [email protected] or call 800-374-0101 option 2, then option 2, and leave a message.

Note:
Non-critical messages and emails will be returned the following business day.
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05/19/2026

Mike, Christine, and Steve are onsite this week at the IACP Technology Conference in Fort Worth, connecting with public safety professionals from across the country and discussing the technology challenges agencies face every day.

From dispatch and reporting to investigations and information sharing, today’s agencies need systems that work together without slowing operations down. That’s where SmartCOP makes a difference!

Our fully integrated public safety software suite helps agencies reduce duplicate entry, improve data visibility, and keep teams connected across every stage of response and case management. Whether your agency prefers an on-premise deployment or a secure cloud-hosted environment through AWS GovCloud, SmartCOP delivers the flexibility and security agencies depend on, including CJIS-compliant infrastructure, multi-factor authentication, and encrypted communications.

If you’re attending the International Association of Chiefs of Police (IACP LEIT), stop by and say hello. We’d love to connect and show you how SmartCOP supports agencies at every level.

05/15/2026

On this Peace Officers Memorial Day, SmartCOP joins the law enforcement community in remembering and honoring the officers who gave their lives in the service of others.

Their sacrifice, courage, and devotion to duty will never be forgotten.

We stand in solidarity with the families, friends, and fellow officers who carry their legacy forward.

Address

410 East Government Street
Pensacola, FL
32502

Telephone

+18504290082

Website

http://www.smartcop.com/

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