1Stream

10/29/2026

It’s our last day in for NinjaOne

10/28/2026

Standing room only at our break out session today in NinjaOne

10/28/2026

🍬 This Halloween, 1Stream is handing out treats, not tricks:
🎃 6+ minutes back, per call
🎃 ~1 hour back, per tech, per day
🎃 Ticket notes written for you, automatically
🎃 No long-term contract waiting to trap you

No fine print. No trick candy. Just real time back for your service desk.

10/28/2026

Today’s the day! ✈️ Is your AI strategy flying Delta or Spirit?

At , 1Stream CEO George Bardissi takes the stage at 2:00PM in for “AI vs. Customer Experience: Delta… or Spirit Airlines?”

Too many companies use AI to cut costs and call it innovation. What they get is frustrated customers, burned-out agents and a brand that feels colder every day.

George will cover:
🚫 The AI strategies that hurt customer experience
🤝 The hybrid approach that works
⚙️ Practical ways to use AI without losing the human touch

Your people are still your biggest competitive advantage. Come learn how to make them unstoppable.

See you there! 🤠

10/28/2026

Live in at NinjaOne ‘s inaugural conference

10/28/2026

NinjaOne is officially under way

10/26/2026

1Stream Brings AI Call Handling to NinjaOne Ticketing and PSA

1Stream announces its NinjaOne integration at MSP NXT 2026: AI answers and triages calls, identifies callers, opens tickets, and logs notes and time.

10/26/2026

🏚️ Welcome to the Haunted Service Desk. Every room has a horror story:
• The Ticket Graveyard, where notes go to die (because nobody wrote any)
• The Repeat Caller Loop, where clients explain their issue for the third time
• The Cold Transfer Abyss, where context disappears forever

1Stream exorcises all three. Screen pops, auto notes, and full call history mean nothing gets lost between the living and the... well, your PSA.

Happy haunting. 👻

10/23/2026

Based on a long standing feature request, we have published a new feature that allows you to import Ring Groups and Call queues into 1Stream accounts.

Not only is this a quality of life improvement for existing users, it will help with new account setup and configuration.

10/23/2026

The results aren't a trick. In a real pilot with real MSP techs: 4,870 calls handled, 321 hours reclaimed, ticket attach rate up from 52% to 80%, and roughly $11,256 recovered.

No costume, no smoke and mirrors — just what happens when AI actually works the way it's supposed to.