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Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 5pm

IT Practice

Name: IT Practice
Address: 5621 Departure Drive, Suite 115, Raleigh, NC, 27616, US
Telephone: (919) 301-1000
Price range: $$

We Create IT & Cloud Solutions for Dental, Medical & Small Business Offices. We have a comprehensive approach much like your method of evaluating new patients.

With nearly a decade of experience working exclusively for medical and dental practices, our consultants understand the difference between general technological needs and the specific needs of your practice. IT Practice will listen to the goals you have for your practice, analyze your problem areas, identify potential solutions, and document our recommendations. Ultimately, our experienced team will CONSULT with you to determine your exact needs, DESIGN your customized technology plan, IMPLEMENT the design with top-of-the-line equipment and follow-up with dedicated SUPPORT for a price any size office can afford.

11/02/2026

The lights flicker for half a second. Everyone keeps working. Your server does not.

Short power blips are common in winter storms and during utility work. A server or workstation that loses power mid-save can corrupt its data. Sometimes it does not come back on at all.

A battery backup, often called a UPS, keeps equipment running through short outages. It also gives the server time to shut down safely during a longer one. Your network gear and phone system need the same protection.

Those batteries wear out. Most need replacing every three to five years, and many offices never check them.

We install and monitor battery backups for practices across the Triangle. Call us at 919-301-1000.

10/29/2026

Your friendly neighborhood tech support team got a special visitor this week.

Our technicians spend every day rescuing practices from frozen workstations, failed backups, and suspicious emails!

Happy Halloween from the whole IT Practice team. If your office ever needs saving, reach us at 919-301-1000.

10/27/2026

Where do your old computers go when you replace them?

In many practices, they sit in a closet. Some go home with staff. Others end up at a recycler with the drives still inside.

Deleting files does not erase them. A drive from a front-desk computer can still hold years of patient records. Copiers and multifunction printers often keep a copy of every page they scan.

Each retired device needs a secure wipe or physical destruction. Ask for a certificate of disposal and keep it on file. It shows the data was handled properly.

We handle secure disposal whenever we replace equipment for you. Ask us about it at 919-301-1000.

10/26/2026

Your imaging equipment is a computer on your network.

X-ray sensors, intraoral scanners, ultrasound units, and lab analyzers all connect to it. So do the workstations that run them. Most practices think of this equipment as clinical, not as IT.

That gap matters. Many of these devices run older software, and some cannot be updated at all. If one is reachable from the rest of the office, it can become a way in.

Start with a list of every connected device. Then place that equipment on its own protected section of the network. Your imaging still works, and the risk stays contained.

We work with your equipment vendors to secure imaging and diagnostic devices. Talk to us at 919-301-1000.

10/22/2026

A slow computer in the operatory costs more than patience.

Charts take longer to open. Imaging takes longer to load. A few minutes lost per patient adds up over a full schedule. Providers notice, and so do patients.

Older machines carry a second cost. Once the manufacturer stops sending security updates, every new weakness stays open. Those machines still hold patient data.

A planned replacement schedule spreads the cost over time. It also means no machine is ever left far behind.

Our Security Risk Check is free. We will tell you which machines need attention first. There is no obligation and no jargon. Call us at 919-301-1000.

10/21/2026

Patient records leave your office by email every day.

Referral letters go to specialists. X-rays go to insurers. Lab results go to patients. Standard email was not built to protect any of it.

Encrypted email changes that. Only the intended recipient can open the message. It also leaves a record of what was sent and when.

Ask three questions before sending. Is the message encrypted? Is the address correct? Does it hold only what the recipient needs?

We set up encrypted email that works inside the inbox your staff already use. Call us at 919-301-1000.

10/20/2026

Offering patients Wi-Fi is good service. Putting them on your clinical network is not.

In many offices, the guest password is taped to the front counter. It often opens the same network as the workstations, the imaging server, and the card reader. Anyone in the waiting room can reach those devices.

The fix is a separate guest network. Guests get internet access and nothing else. Your clinical systems stay on a network they cannot see.

Change the guest password on a regular schedule. Staff personal phones belong on the guest network too.

We set up and manage separate networks for patients, staff, and clinical systems. Call us at 919-301-1000.

10/19/2026

More of your practice now runs on the internet than you might think.

Cloud charting, online phone systems, card readers, and insurance claims all depend on it. When the connection drops, the schedule stops loading. The front desk cannot check patients in. Calls may not ring through.

Most outages are not your fault. A construction crew cuts a line, or the provider has a problem. Either way, your patients are still in the waiting room.

A second internet connection from a different provider solves this. Your network switches over in seconds. Most patients never notice.

We set up and monitor backup internet for practices across the Triangle. Call us at 919-301-1000.

10/16/2026

HHS OCR has completed 19 ransomware breach investigations (Nixon Peabody, April 2026).

Most practices plan for the outage. Few plan for what comes after it. Once systems are back, a reportable breach can open a federal review.

That review asks plain questions. Did you have a current risk analysis? Were safeguards in place? Can you prove it? A penalty is possible. The longer cost is often a multi-year corrective action plan with ongoing monitoring.

We help practices answer those questions before anyone asks them. 919-301-1000.

10/14/2026

Laptops, tablets, and phones carry patient data out of your office every day.

Providers chart from home. Managers take a laptop to a second site. Someone leaves a tablet in a car. Sooner or later, a device goes missing.

What happens next depends on preparation. If the drive is encrypted, the data on it is unreadable to whoever finds it. Under HIPAA, that can be the difference between a replaced device and a reportable breach.

Ask three questions about every device. Is the drive encrypted? Can we lock or wipe it remotely? Do we know who has it?

We encrypt, track, and manage every device your team uses. Call us at 919-301-1000.

Address

5621 Departure Drive, Suite 115
Raleigh, NC
27616

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

(919) 301-1000

Website

http://www.itpractice.com/

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