Activated Insights

Activated Insights Activated Insights helps senior care providers improve performance, compliance, and care quality with recruiting, training, retention, and benchmarking tools.

In 2023, we united the leading post-acute and long-term care technology companies to deliver mission critical applications and analytics to enable better care. These companies were aligned in a shared mission to help improve experiences for our customers, employees and for the people in their care. Now operating as a single entity, we are unifying under a single brand that demonstrates the breadth

of our capabilities and aligns to each of the markets we serve. Formerly HCP (Home Care Pulse), Activated Insights enables long-term and post-acute care providers to optimize every interaction with employees and clients. By offering comprehensive capabilities in recruitment, training, retention, and experience management, we enable organizations to enhance care quality and boost employee engagement. Our data-driven approach, including industry benchmarking and recognition programs, helps providers improve satisfaction, reduce turnover, and achieve operational excellence. Activated Insights is dedicated to elevating the care experience across the continuum of senior living and home-based care.

Still getting surprised by caregiver turnover or unhappy clients — even though you’re collecting feedback?The problem ma...
05/27/2026

Still getting surprised by caregiver turnover or unhappy clients — even though you’re collecting feedback?

The problem may not be the surveys themselves. It may be the framework behind them.

Our free guide, Building a Survey Framework That Works for Home Care Agencies, shows you how to create a survey program that helps you:

✅ Capture meaningful caregiver and client feedback
✅ Improve response rates
✅ Catch issues earlier
✅ Turn feedback into visible action

High-performing agencies don’t treat surveys like a checkbox — they use them as an early-warning system for retention and satisfaction.

Download the free resource today:
https://activatedinsights.com/resource-library/building-a-survey-framework-that-works-for-home-care-agencies/

🎉 What an incredible turnout for the grand opening of our new Idaho Falls office!Last week, we officially opened the doo...
05/26/2026

🎉 What an incredible turnout for the grand opening of our new Idaho Falls office!

Last week, we officially opened the doors at our new location alongside the Greater Idaho Falls Chamber of Commerce, community partners, clients, friends, and team members who made the celebration unforgettable.

A special thank you to the Greater Idaho Falls Chamber of Commerce for helping us commemorate this exciting milestone with a ribbon-cutting ceremony led by our CEO, Bud Meadows, and President, Todd Austin. We were honored to celebrate this next chapter with such strong community support.

From the Chocolate Plunge treats and dirty sodas to the many great conversations throughout the afternoon, the event exceeded every expectation. Most importantly, we were reminded how fortunate we are to be part of a community that truly shows up for one another.

Thank you to everyone who attended, donated to the food drive, and helped us celebrate this exciting step forward for Activated Insights. We’re proud to continue growing in Idaho Falls and serving the aging care industry with a team and community that care deeply about making a difference. 💜

As we continue to grow, we’re also creating new opportunities to join our team. If you’re interested in building a meaningful career with Activated Insights, we’d love to hear from you. Explore our open positions here: https://activatedinsights.com/careers/

05/22/2026

As new compliance standards emerge across states, the complexity of workforce requirements in post-acute care continues to grow.

But what if there were a way to simplify it?

In this video, Chief Strategy Officer Helen Adeosun explores how training portability, combined with a strong data foundation, can help bring greater clarity and consistency to compliance.

By understanding training across roles, settings, and regions, providers and policymakers can better define what’s required, identify gaps, and create a more streamlined path for workforce readiness.

It’s a shift that could not only reduce administrative burden but also strengthen care outcomes.

Watch the video to hear how aligning policy, data, and training could reshape compliance in post-acute care.

Resident quality of life should be more than a goal — it should be the standard.Join us for our upcoming webinar, “Raisi...
05/21/2026

Resident quality of life should be more than a goal — it should be the standard.

Join us for our upcoming webinar, “Raising the Bar: A New Standard for Resident Quality of Life in Skilled Nursing and Life Plan Communities,” and discover how senior care leaders are creating stronger resident experiences through feedback, data, and proactive engagement.

You’ll learn:
✔️ How communities are improving resident satisfaction
✔️ Ways to uncover issues before they become bigger problems
✔️ How real-time insights support better care and stronger outcomes
✔️ Practical strategies you can put into action right away

Don’t miss this opportunity to learn what’s shaping the future of resident experience in senior care.

👉 Save your spot today: https://info.activatedinsights.com/raising-the-bar-a-new-standard-for-resident-quality-of-life-in-skilled-nursing-and-life-plan-communities

We’re excited to share that Activated Insights will be attending the Home Care Innovation Forum in Palm Springs, CA, fro...
05/16/2026

We’re excited to share that Activated Insights will be attending the Home Care Innovation Forum in Palm Springs, CA, from May 17–19!

Come visit us at Booth #2 and meet:
⭐ Shawn Zbranek
⭐ Helen Adeosun
⭐ Louie Frank

Whether you want to talk workforce challenges, caregiver engagement, customer experience, or what’s next in home care innovation, we’d love to connect.

If you’re attending HCIF, be sure to stop by and say hello!

Traditional surveys only tell part of the story.Join our upcoming webinar to learn how healthcare organizations are movi...
05/14/2026

Traditional surveys only tell part of the story.

Join our upcoming webinar to learn how healthcare organizations are moving beyond CAHPS surveys and gaining real-time staff and client insights that lead to faster action and stronger engagement.

Discover practical ways to create continuous connection across your organization and improve both employee and client experiences.

Save your spot: https://info.activatedinsights.com/from-cahps-to-continuous-connection-unlocking-real-time-staff-client-insights

What happens when you actually hear from residents in real time?Williamsburg Landing made the switch from anonymous surv...
05/06/2026

What happens when you actually hear from residents in real time?

Williamsburg Landing made the switch from anonymous surveys to real-time, non-anonymous feedback—and the results were powerful.

✨ Nearly 75% of residents participated
✨ 500+ concerns identified and addressed
✨ Stronger connection between feedback and action

With better visibility into what residents are experiencing day-to-day, their team can respond faster and improve quality of life across the community.

See their story: https://activatedinsights.com/customer-stories/how-williamsburg-landing-used-activated-insights-to-gather-real-time-resident-feedback/

We’re going live today—and you can still join!If you’ve been meaning to learn more about the CMS GUIDE Model, now’s your...
05/05/2026

We’re going live today—and you can still join!

If you’ve been meaning to learn more about the CMS GUIDE Model, now’s your chance. This webinar will break it down in a simple, practical way so you know exactly what to expect.

Join us to learn:
✔ What’s changing with the CMS GUIDE Model
✔ How it may affect your organization
✔ What steps to take next

Don’t wait—there’s still time to register and tune in.

👉 Grab your spot now: https://info.activatedinsights.com/the-cms-guide-model

Address

2194 Snake River Pkwy, Suite 106
Rexburg, ID
83402

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 3pm

Telephone

+18773078573

Website

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