Activated Insights

Activated Insights Activated Insights helps senior care providers improve performance, compliance, and care quality with recruiting, training, retention, and benchmarking tools.

In 2023, we united the leading post-acute and long-term care technology companies to deliver mission critical applications and analytics to enable better care. These companies were aligned in a shared mission to help improve experiences for our customers, employees and for the people in their care. Now operating as a single entity, we are unifying under a single brand that demonstrates the breadth

of our capabilities and aligns to each of the markets we serve. Formerly HCP (Home Care Pulse), Activated Insights enables long-term and post-acute care providers to optimize every interaction with employees and clients. By offering comprehensive capabilities in recruitment, training, retention, and experience management, we enable organizations to enhance care quality and boost employee engagement. Our data-driven approach, including industry benchmarking and recognition programs, helps providers improve satisfaction, reduce turnover, and achieve operational excellence. Activated Insights is dedicated to elevating the care experience across the continuum of senior living and home-based care.

⏰ This one's almost here. In 2 days, Helen Adeosun and Dave Gehm (President & CEO, Wellspring Lutheran Services) go live...
08/31/2026

⏰ This one's almost here.

In 2 days, Helen Adeosun and Dave Gehm (President & CEO, Wellspring Lutheran Services) go live for the next Views from the C-Suite β€” talking frontline retention, turnover ROI, and AI in the boardroom.

If you've been meaning to register... this is your sign. πŸ‘€

πŸ“… Wednesday, Sept 2, 2026
πŸ• 1:00 PM ET | 10:00 AM PT

Don't miss it β€” save your seat πŸ‘‰ https://ow.ly/NMHH50ZBBX0

Ten years ago, Argentum's landmark 2016 study gave the senior living industry its first real look at how workers viewed ...
08/28/2026

Ten years ago, Argentum's landmark 2016 study gave the senior living industry its first real look at how workers viewed their careers. In 2026, Argentum and Activated Insights went back into the field to find out what's changed, what hasn't, and what's really driving employees to stay or go.

Get the data-backed, decade-informed view β€” from purpose and culture to management and compensation, to career growth and staffing pressures.

Missed the live conversation? It's now available on demand. πŸŽ₯

πŸ“Ί Watch now β†’

Ten years ago, Argentum’s landmark 2016 study gave the senior living industry its first real look at how workers viewed their careers. In 2026, Argentum and Activated Insights went back into the field to uncover what has changed, what hasn’t, and what causes senior living organizations to keep o...

Big news! Activated Insights has been nominated for TWO Senior Housing News Product of the Year awards, and we couldn't ...
08/27/2026

Big news! Activated Insights has been nominated for TWO Senior Housing News Product of the Year awards, and we couldn't be more excited. πŸŽ‰

πŸ† CareAcademy Training β€” Workforce Management, Staffing & HR Technology. It's designed to help assisted living, CCRC, and skilled nursing teams train staff quickly and keep them compliant, so residents get the best possible care.

πŸ† Experience Management β€” Resident Engagement, Experience & Lifestyle Technology. It helps communities listen to residents and families in real time and turn feedback into action.

Voting is open now through September 30. If you've experienced the impact of either product, we'd be so grateful for your vote!

πŸ‘‰ https://poyawards.seniorhousingnews.com/

Couldn't make it to our live webinar with SwyftOps? We've got you covered β€” the full recording is now available! πŸŽ₯ Lily ...
08/26/2026

Couldn't make it to our live webinar with SwyftOps? We've got you covered β€” the full recording is now available! πŸŽ₯

Lily Roche and Chris Trempe walked through three of the biggest findings from this year's Benchmarking Report, based on responses from 1,000+ home care agencies:

πŸ“ˆ Satisfaction is at record highs
πŸŽ“ Training is evolving beyond compliance checkboxes
βš™οΈ Automation has become the top strategy for reducing costs and scaling business

A big thank you to Chris Trempe and the SwyftOps team for joining us and sharing such valuable insights.

πŸ”— Catch the full conversation here: https://ow.ly/ofPf50ZFm7p

This isn't a webinar. It's eavesdropping on a good conversation. πŸ‘€ Helen Adeosun and David Hope (SVP HR, Kisco Senior Li...
08/25/2026

This isn't a webinar. It's eavesdropping on a good conversation. πŸ‘€

Helen Adeosun and David Hope (SVP HR, Kisco Senior Living) get real about leadership, AI, and hiring β€” the stuff execs usually only talk about behind closed doors.

David's been on both sides: sales β†’ HR for 60+ brands at Motor Trend Group β†’ back to Kisco, different lens entirely.

Whether you're leading the strategy or trying to get in the room β€” you'll leave with something to think about.

Aug 27 Β· 1PM ET

Save your spot β†’ https://ow.ly/ifqN50ZEYp1

Here's a shift worth paying attention to: culture has just overtaken pay as the  #1 reason senior living employees stick...
08/25/2026

Here's a shift worth paying attention to: culture has just overtaken pay as the #1 reason senior living employees stick around.

That's according to Argentum's newest workforce report, developed in partnership with Activated Insights. In a new interview with Senior Housing News, our VP of Customer Operations, Kire Madsen, breaks down what's really driving that change and why the operators who treat retention as a data problem, not just a staffing problem, are the ones pulling ahead.

Kire explains what it's like sitting on both sides of the table, watching employee feedback and retention numbers move together, and why that connection is rarely a coincidence.

Curious what's really behind the retention numbers in your organization? Read the full interview here: https://seniorhousingnews.com/2026/08/16/voices-kire-madsen-vp-of-customer-operations-activated-insights/

Most webinars for senior living execs say the same things. This one's different. On September 2nd, Helen Adeosun (CSO, A...
08/24/2026

Most webinars for senior living execs say the same things. This one's different.

On September 2nd, Helen Adeosun (CSO, Activated Insights) sits down with Dave Gehm, President & CEO of Wellspring Lutheran Services, for the next Views from the C-Suite conversation.

Dave's not here for platitudes. He's talking real strategy:

βœ… What actually moves the needle on frontline retention
βœ… How Wellspring measures the ROI of turnover β€” in numbers the board can't ignore
βœ… Where AI helps in the boardroom, and where he'd pump the brakes

πŸ“… Wednesday, Sept 2, 2026
πŸ• 1:00 PM ET | 10:00 AM PT

Whether you're in HR, ops, or the C-suite, if retention strategy is on your plate, this is an hour well spent.

Save your seat πŸ‘‰ https://ow.ly/Vch650ZBBNr

08/21/2026

Real-time feedback from your residents shouldn't be a nice-to-have. When satisfaction gaps go unnoticed, residents walk out the door, and so does the revenue they represented, before you ever knew there was a problem.

Experience Management gives you visibility into how residents, patients, and families actually feel, at every stage of care. Surveys go out by phone, email, text, and staff-assisted tablet, so you're hearing from the people traditional surveys miss. Feedback is non-anonymous, so you can act on concerns directly instead of guessing where to focus.

The connection is simple: the more satisfied your residents are, the longer they stay, the more they refer, and the stronger your census and your revenue.

With Experience Management, you can:

βœ… Catch satisfaction gaps before they turn into move-outs and lost revenue
βœ… Turn positive experiences into referrals that fill beds and grow revenue
βœ… Benchmark performance against regional and national standards to protect your bottom line

Join 16,000+ sites of care already using Activated Insights.

πŸ‘‰ Book a demo: https://activatedinsights.com/demo/
πŸ‘‰ Learn more: https://activatedinsights.com/patient-and-resident-experience/

08/19/2026

That's a wrap! 🎬Thank you to everyone who joined Activated Insights and AxisCare for Behind the Numbers: Benchmark Insights for Operators Who Want to Compete.

Here's what you missed (or can revisit):

The #1 cost-control strategy, and it’s not overtime cuts
Why turnover has stalled at 75.5%, and what retention levers actually work
How top agencies use measurement to consistently outperform the rest

Find out the best benchmarks to measure your agency against and start making sure you stay on the positive side of the widening competitive gap.

Couldn't make it live, or want to share it with a colleague? The full recording is available now.
πŸ”— Watch the recording: https://axiscare.com/webinars/behind-the-numbers/

1,000+ Agencies Responded. One Clear Signal: Home Care Is Shifting. πŸ“Š Last chance to join Activated Insights and SwyftOp...
08/17/2026

1,000+ Agencies Responded. One Clear Signal: Home Care Is Shifting. πŸ“Š

Last chance to join Activated Insights and SwyftOps on August 19 as Lily Roche and Chris Trempe break down three key findings from this year’s Benchmarking Report:

πŸ“ˆ Satisfaction is reaching record highs
πŸŽ“ Training is shifting beyond compliance
βš™οΈ Automation is now the #1 cost-reduction strategy in home care

We’ll dig into what’s behind the numbers and what they could mean for your agency.

There’s still time to save your seat!

πŸ“… August 19 at 2 PM ET
πŸ”— Register: https://info.activatedinsights.com/3-themes-from-the-benchmarking-report-2026

Address

2194 Snake River Pkwy, Suite 106
Rexburg, ID
83402

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 3pm

Telephone

+18773078573

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