XPS Solutions

XPS Solutions Helping self storage operators drive revenue with a suite of remote management solutions since 2000.

Operational consistency can often be overlooked, but it plays a critical role in the tenant experience and overall facil...
06/02/2026

Operational consistency can often be overlooked, but it plays a critical role in the tenant experience and overall facility performance.

Missed calls, delayed follow up, and inconsistent communication can quietly impact occupancy, revenue, and customer satisfaction.

The facilities that create consistent processes and reliable tenant support are often the ones best positioned for long-term growth.

In Ryan's latest Self-Storage Pro Tips, he explores why operational consistency matters and how operators can build a stronger foundation for success.

Read more: xpsusa.com/operational-consistency-matters-in-self-storage

Every rental opportunity starts with a single interaction.Whether it's a phone call, a question about facility hours, or...
06/02/2026

Every rental opportunity starts with a single interaction.

Whether it's a phone call, a question about facility hours, or a request for unit availability, how you respond in that moment can determine whether a prospect becomes a tenant.

XPS AleX AI™ is designed to capture every opportunity by instantly answering inquiries, providing real-time facility and inventory information, and guiding prospects to the next step without delay.

Backed by live Rental Experience Experts, AleX combines speed, accuracy, and professional support to help convert interest into occupancy.

Capturing demand is only the beginning. Conversion is what drives revenue.

Ready to try AleX? It's included with XPS services at no additional cost. Visit xpsusa.com/contact.

“We’ve extended our hours from 6:00 a.m. to 10:00 p.m. and are closing more leases with their help.”� — AJ Ross, Chief E...
05/27/2026

“We’ve extended our hours from 6:00 a.m. to 10:00 p.m. and are closing more leases with their help.”� — AJ Ross, Chief Executive Officer of Universal Storage Group

For Universal Storage Group, partnering with XPS Solutions meant more than extended coverage. It meant stronger lead management, better follow-up, and measurable improvements in conversion.

If you are looking to strengthen your operations, improve rental lead conversion, and extend coverage without adding pressure to your team, let’s connect: xpsusa.com/contact/

What happens when technology and tenant support work together more seamlessly?Self-storage operators gain faster rental ...
05/26/2026

What happens when technology and tenant support work together more seamlessly?
Self-storage operators gain faster rental response, more connected workflows, and a stronger tenant experience.

Our latest blog explores how connected operational ecosystems are reshaping the future of self-storage, and why XPS Solutions’ new integration with Monument represents a growing shift toward more efficient, tenant-focused operations.

Read the full blog: https://www.xpsusa.com/self-storage-software-integrations/

Today, we honor and remember the brave men and women who made the ultimate sacrifice in service to our country.Their cou...
05/25/2026

Today, we honor and remember the brave men and women who made the ultimate sacrifice in service to our country.

Their courage and selflessness will never be forgotten.
From all of us at XPS Solutions, thank you to our fallen heroes and their families.

05/25/2026

Not every question starts where the decision is made.�
Some prospects don’t even know what to ask.

The best conversations don’t stop at the question.�They guide it to the solution.

XPS AleX AI™ does exactly that, bringing conversations back to what matters and moving prospects forward: the customer service experience.

26 years of self-storage expertise, built into every interaction with AI and Human Agents.
Schedule a demo: xpsusa.com/contact/

XPS Solutions is excited to announce our new integration with Monument, helping create more connected self-storage opera...
05/21/2026

XPS Solutions is excited to announce our new integration with Monument, helping create more connected self-storage operations.

Operators can benefit from:
• Faster rental response with XPS Rental Experts
• More connected workflows
• Improved operational efficiency
• More consistent tenant support
• Stronger tenant experiences with U.S.-based Call Center Agents

Connected technology. Stronger operations.
Ready to level up your facility? Learn more at xpsusa.com

Rentals do not follow business hours.Prospects call in the middle of the day, after office hours, and at the exact momen...
05/21/2026

Rentals do not follow business hours.

Prospects call in the middle of the day, after office hours, and at the exact moment your team is focused elsewhere. What matters is not just being available, but being consistently ready to respond to the potential tenant calling.

With XPS AleX AI™, every call is answered in real-time accuracy, delivering a reliable, on-brand experience 24/7. Whether it is day or night, peak hours or after hours, every interaction is handled with the same level of accuracy and professionalism.

Consistent coverage is not just about answering calls but also having the expertise and knowledge to ensure that rental is captured. AleX is backed by 26 years of self-storage experience, ensuring every rental opportunity can become a conversion. ��

Ready to talk about AleX? Connect with us at xpsusa.com/contact�

For FAQs how AleX can improve your facility operations, visit https://www.xpsusa.com/xps-alex-ai/��

05/20/2026

Fully automated? Cool.� Also fully missing deals.

Nearly 60% of tenants rent from the first facility they reach, while up to 40% of calls go unanswered.

AI-only answers questions.�
We close rentals.

XPS AleX AI™ + live experts = every call answered, every opportunity supported.
26 years refining the process.

05/20/2026

What will your customers expect from self-storage operators in 2026?

Join industry leaders for an insightful discussion on the evolving expectations shaping tenant experience, retention, and operational performance:

🎙 Jennifer Barroqueiro, Moderator
🎙 JC Reed, Panelist
🎙 Kelly Walters, Panelist
🎙 Shannon Charbonneau, Panelist

Date: May 21
Time: 10:00 AM (Online)

In this session, you'll learn how service standards, communication strategies, and experience-driven operations are influencing occupancy, customer loyalty, and revenue growth across the self-storage industry.

Walk away with actionable insights you can implement immediately to strengthen loyalty, improve tenant experience, and maximize operational performance.

Register today and reserve your spot: 1c8e4251-3b92-4ed5-acb8-f1bc2bdd1e58@b125e73c-f913-4672-b427-d81c7eeaadf2" rel="ugc" target="_blank">https://events.teams.microsoft.com/event/1c8e4251-3b92-4ed5-acb8-f1bc2bdd1e58@b125e73c-f913-4672-b427-d81c7eeaadf2

Address

2703 Telecom Pkwy, Suite 140
Richardson, TX
75082

Opening Hours

Monday 6am - 10pm
Tuesday 6am - 10pm
Wednesday 6am - 10pm
Thursday 6am - 10pm
Friday 6am - 10pm
Saturday 6am - 10pm
Sunday 9am - 5pm

Telephone

(877) 977-8721

Website

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