Applause Technology

08/28/2026

We’re incredibly honored to have made the Utah Business Top 50 Fastest Growing Companies list alongside many great emerging tech and home services companies such as Pattern, Breeze Airways, JobNimbus, and Aptive Pest Control. Big shoutouts to our VP of Talent Erin Grosso for leading this initiative and our Co-Founder & Chief Business Officer Chris Anderson for representing us at the Fast 50 VIP Reception!

Let's break down how we pulled this off, because it definitely was not luck:

✔️ Our Product and Engineering team keeps shipping incredible features, like AI Insights, that have an actual impact in the field. Instead of endlessly digging through raw data, business owners are instantly surfacing trends and patterns across NPS, reviews, performance, and bonuses that help technicians proactively deliver better service.

✔️ CS is implementing, answering, and resolving challenges for our clients faster than anyone else in the industry; they are making the top CRM support teams look like they are operating via carrier pigeon.

✔️ GTM in the field are not just selling, they are consulting customers and helping them transform into more effective and efficient businesses.

✔️ And last but not least, the back office keeps the whole machine running so smoothly we sometimes forget it is even a machine at times.

Simply put, it takes a truly customer obsessed team to reach these kinds of heights and it's something to be very proud of.

08/11/2026

Applause recently joined the LCR Media podcast for an episode titled “How to Get More Reviews and Win More Customers,” recorded live from Pod-Row at the Lawn & Landscape Technology Conference.

The conversation explores how home service businesses can turn great customer experiences into more reviews, build a stronger online reputation, and ultimately win more
customers.

🎧 Listen to the episode: https://open.spotify.com/episode/1MIJ0AXWayuj0nWeCPocli

LCR Media Podcast · Episode

07/13/2026

The best lawn and landscaping companies don't get 5-star reviews by accident.

They build systems around it.

That's exactly what we saw at this year's Green Industry Masterminds awards.

Applause is proud to sponsor this group, where operators push each other to run better, more profitable service businesses.

This year's winner for Stellar Service Champs goes to:

🏆 Jim's Landscaping

This year's winner for Peak Season Review Machines goes to:

🏆 Macario Brothers Lawn Care

A huge shoutout to Carson Jones and Chester Buczynski, CSP, who built and run Green Industry Masterminds. The peer accountability they've created is a big reason why these companies keep raising the bar.

Congrats to all the winners. Excited to keep building alongside operators who strive to provide amazing service to their customers.

04/28/2026

Excited to announce our newest integration partner: Linxup 🚀

Linxup's GPS fleet tracking and driver safety data now feeds directly into Applause's technician scorecard. That means field service companies can automatically reward safe driving alongside the KPIs they're already tracking — job completion, customer ratings, revenue per ticket — without any manual spreadsheet work.

When a technician hits their safety targets, bonuses and recognition trigger on their own. No extra admin. No lag.
The early results speak for themselves: businesses using both platforms are seeing a 20% reduction in turnover and a 40% drop in callback rates.

As Joe Marcotte from Linxup put it: "Our customers now have a way to close the loop — they can see how their technicians are driving and actually reward them for doing it well. That kind of connection between data and recognition moves the needle on retention."

The integration is live now for home services companies in pest control, lawn and landscape, HVAC, plumbing, and electrical — including those on ServiceTitan, Jobber, and FieldRoutes.
Safe drivers are your best drivers. Now you can prove it to them.

Press release with full details on our partnership here:

/PRNewswire/ -- Linxup, a GPS fleet tracking and safety technology company serving small- and mid-sized businesses, announces a partnership with performance...

04/22/2026

Our co-founder and VP of Sales Chris Anderson joined the Voice for Pest podcast to unpack findings from Applause's latest benchmarking report, which analyzed 18,000 data points across 3,000 home service companies.

One standout stat: when we surveyed 500+ field technicians, 39% said customer happiness motivates them more than anything else on the job. Money came in second at 27%.

The takeaway for operators: surfacing customer feedback to techs in real time is one of the most powerful (and underused) levers for performance and retention. It's exactly what Applause is built to do.

1 like. "Voice for the Industry Ep 26: Beyond Stars and Scores: Rethinking Reputation in Home Services"