Softheon

08/24/2026

10 years ago, Randeep Gupta, MBA joined Softheon. Today, he's Principal Solutions Consultant, and one of the people who makes the culture worth showing up for.

Randeep puts it simply: the people are a big part of why he's stayed, colleagues who challenge each other, hold one another accountable, and bring out the best in everyone.

Cheers to 10 years, Randeep Gupta! 👏

08/21/2026

Kevin Deutsch's point on standardization is the practical reality most ICHRA conversations skip over. There is no single way to connect with an ICHRA admin today, so every new partnership becomes its own implementation project.

That is the kind of friction health plans should be planning around now, before the number of admins grows further.

Michael chats with Kevin Deutsch, General Manager and Senior Vice President of Health Plan Solutions at Softheon. In this episode, Michael and Kevin discuss all things ICHRAs (Individual Health Coverage Reimbursement Arrangements), including their growing popularity, challenges in adapting to increa...

08/21/2026

Regulatory pressure is mounting on every corner of healthcare. Costs are following close behind.

Softheon's Kevin Deutsch joined leaders from NYU Langone Health and NexAI Cyber at HIA-LI's "Future of Healthcare and AI" panel to talk through what's driving the inefficiency, and what it will take to curb it.

His answer might not be the popular one 👇

08/11/2026

What does sustainable technology look like in practice?

In a new Forbes Technology Council article, Eugene Ugur Sayan joins technology leaders from across the industry to share practical ways organizations can make technical operations more sustainable.

"Adopt the 1% improvement philosophy by layering new intelligence onto legacy strengths... You create a self-tuning system that continuously improves your operations without the need for new products."

It's a practical take on sustainability that's focused on measurable improvements, not buzzwords.

Read the full Forbes article: https://bit.ly/4fDy1Dn

Companies can often reduce their environmental impact by improving efficiency, limiting waste and getting more value from the technology they already use.

08/06/2026

Some carriers make enrollment feel like a breeze. Others still want a paper form and a fax number.

So let's get down to why that gap exists, and what it actually costs the carriers on the harder side of it.

Check out Alliant Health Plans' CEO Mark Mixer's insights👇

08/05/2026

Softheon's core value is to be open, honest, and constructive. Leon Eagan, CISSP lives it.

As our Technology and Security MVP, Leon built the cross-functional briefings that accelerated project approvals and sharpened the team's response to emerging threats. He also led the team through flawless compliance audits, saving considerable remediation costs.

Congratulations, Leon! 👏

08/04/2026

At a major healthcare conference this year, the keynote topic was prior authorizations and fax machines.

Kevin Deutsch breaks down why that says everything about where healthcare actually stands with AI.

Take a listen 👂🏼

07/29/2026

ICYMI: One health plan improved APTC reconciliation accuracy by 2.5%, reaching the 99th percentile and capturing an additional $2.1 million in reimbursements.

The fix wasn't in reconciliation. It was upstream — in enrollment accuracy, payment visibility, and connected workflows.

Brandon Redman shares insights on cost of fragmented operations for Blues Plans:

https://bit.ly/4fUVZup

Operational fragmentation creates hidden costs for Blues Plans. Learn how connected operations improve visibility, reconciliation, growth, and member experience.

07/23/2026

ICYMI, Enrollment data doesn't stop moving once a member is enrolled.

It drives billing. It shapes payment processing. It affects reconciliation, reporting, and member communications. When it's inaccurate, the impact doesn't stay contained to one team.

Carrie G. Jobe on why connected operations are the foundation health plans need right now: https://bit.ly/4eAn0Rt

Health plan enrollment, billing, payments, and reconciliation are more connected than many organizations realize. Learn why connected operations matter for member experience, multi-market growth, and operational visibility.

07/22/2026

Congratulations to Manasa Swamy, Softheon's Product Management MVP.

Manasa's dedication, problem-solving, and ownership across a critical product launch made all the difference. This one is well earned!