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Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 5pm

LDTech

Customized IT solutions for businesses—specializing in security, cloud services, network management, and expert support.

11/03/2026

First real cold week of the year, which means two things around here.

One, the space heaters come out, and every office in Iowa discovers which outlet cannot handle a space heater and a computer at the same time.

Two, the closet with the server in it finally gets some relief after a long summer.

If your business has equipment living in a closet or a back room, this is a decent month to open the door and put a hand in the air. If it is noticeably warmer in there than the rest of the building, that is worth mentioning to whoever handles your IT before January.

Heat is the thing that quietly shortens the life of everything in that room.

10/30/2026

That is a wrap on Cybersecurity Awareness Month.

Four small things this month. Multi-factor on your email. A backup somebody actually tested. A written page for the day someone leaves. A battery backup that is not just a power strip.

If you did one of them, that is a real improvement and you are further along than most.

Thanks to everybody who asked a question this month. Several of them were things we should have written about years ago.

Happy Halloween from all of us.

10/28/2026

Halloween week, so here is the scariest thing we see in real offices.

It is not hackers. It is the sticky note.

The one under the keyboard at the front desk with the password on it. Sometimes taped to the monitor. Sometimes, and this is the good one, laminated.

Nobody is being careless. Somebody was handed a password they could not remember and solved the problem the only way available to them.

The fix is not a lecture. It is a password manager, which costs a few dollars a person and means nobody has to remember anything.

Go look under the keyboards. We will wait.

10/27/2026

Twenty years of doing this and the most satisfying calls are still the small ones.

Somebody's printer has not worked right in three months and everybody has quietly stopped using it. Ten minutes later it works, and the reaction is always the same. "That's it?"

That's it.

Half of what makes an office frustrating is a handful of small things nobody had time to chase down, each one just annoying enough to live with and not quite annoying enough to fix.

Write yours down. There are probably four. They are probably all ten-minute problems.

10/23/2026

Today from 4 to 6, we're celebrating 20 years of Little Dog Tech at 5946 Ashworth Road in West Des Moines, and our business clients are on the guest list. The BBQ is local and on us, and the drinks are cold. If you've only ever met us over the phone or during a remote session, come put faces to the names.

10/20/2026

Small thing number two, and this one is free.

Ask whoever handles your backups to actually restore a file. Something boring from a few months ago.

Not "are the backups running." Ask them to pull one back out and show you.

This is the single most common gap we find. Backups running faithfully for years, and nobody has ever opened the box to check. The first time anyone tries should not be the worst day of your year.

10/16/2026

A public service announcement for the season.

If you get an email in the next few weeks that looks like it is from a shipping company, your bank, or a supplier, and it wants you to click something urgently, slow down for ten seconds.

Not because you are gullible. Because these are genuinely good now, and the busy part of the year is exactly when they work.

The tell is almost never spelling. It is urgency. Something has to happen right now or something bad occurs. Real companies do not operate that way.

When in doubt, do not click the link in the email. Go to the site the way you normally would.

And if you are not sure, forward it to whoever handles your IT and ask. That is not a bother. That is the job.

10/13/2026

Little Dog Tech turns 20 this month. It's where LDTech started, and it's the same team that answers our business clients' calls today, so we're throwing a thank-you party, and you're invited.

Friday, October 23, 4 to 6 PM, at 5946 Ashworth Road in West Des Moines. The BBQ is local and on us, the drinks are cold, and the whole crew will be there. Stop by on your way out of the office and meet the people who pick up when you call.

10/13/2026

Something we tell people on the first call more often than you would think.

"You do not need us."

If you have four people and a laptop each, a monthly IT agreement is not the right purchase. Buy hours when you need them. We will happily be the ones you call.

Our program has a five-user minimum for a reason, and pretending otherwise would take your money and leave you annoyed.

We would rather tell you that in ten minutes than in month four.

10/09/2026

One of the strangest parts of this job is that when we are doing it well, you hear from us less.

Most vendors are the opposite. The more you pay, the more meetings you get.

Here, a good month is a quiet one. Alerts got handled at 3am. Updates went out on a Saturday. A suspicious login got stopped before anyone typed a password into anything.

Nobody sends you a note about the things that did not happen.

So occasionally we will tell you anyway, because "you did not notice anything" is genuinely the product.

Address

5946 Ashworth Road
West Des Moines, IA
50266

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Website

http://ldtechiowa.com/, http://www.linkedin.com/company/Ldtechia

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