01/22/2026
Administrative & Client Services Coordinator position open
Send Resumes to [email protected]
🌟 Position Overview
The Administrative & Client Services Coordinator supports the daily operations of the business by managing administrative tasks, assisting clients throughout the order process, and contributing to basic marketing efforts. This role is ideal for someone who is organized, personable, and comfortable juggling multiple responsibilities in a fast-paced environment.
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🗂️ Key Responsibilities
Administrative Support
• Manage front office operations, including phones, email correspondence, scheduling, and general inquiries.
• Maintain organized digital and physical filing systems.
• Prepare invoices, process payments, and assist with basic bookkeeping tasks.
• Coordinate internal communication between departments (production, design, management).
• Track orders, deadlines, and workflow to ensure smooth operations.
Client Services
• Greet customers in person and by phone with a professional, friendly demeanor.
• Assist clients with placing orders, understanding product options, and navigating the print process.
• Provide quotes, timelines, and status updates.
• Resolve customer concerns promptly and professionally.
• Build positive relationships to encourage repeat business.
Marketing & Communications
• Support basic marketing activities such as social media updates, email newsletters, and promotional materials.
• Assist with maintaining the company website or online ordering platforms.
• Help coordinate small campaigns, seasonal promotions, or community outreach efforts.
• Ensure brand consistency across customer facing materials.
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🧩 Skills & Qualifications
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Customer service mindset with a calm, solution oriented approach.
• Proficiency with office software (Microsoft Office, Google Workspace, or similar).
• Comfort learning industry specific software or printshop systems.
• Basic understanding of marketing or willingness to learn.
• Prior experience in administration, customer service, or a print related field is a plus.
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🤝 Work Environment
• Fast paced, deadline driven setting with frequent client interaction.
• Collaboration with production, design, and management teams.
• Mix of desk based administrative work and hands on customer support.
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🎯 Ideal Candidate
Someone who enjoys being the central hub of communication, thrives on organization, and brings a warm, professional presence to every client interaction.
