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Monday 09:00 - 17:00 Tuesday 09:00 - 17:00 Wednesday 09:00 - 17:00 Thursday 09:00 - 17:00 Friday 09:00 - 17:00

Southern Direction

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South Africa
Pretoria
Southern Direction

Southern Direction specialises in IT support, fibre connectivity, hardware supply, software licensing, document management & workflows.

A trusted Microsoft & Dell Resell Partner.

04/11/2026

What happens to someone's work files the day they leave your business? 🗂️

We see this one more often than you'd think. A bookkeeper resigns, her Microsoft 365 licence gets removed to save the monthly cost, and two years of client files in her OneDrive go with it. Nobody else had copies, because "my documents" was where the real work lived.

The fix wasn't fancy. Client files now live in shared SharePoint folders per client instead of in one person's OneDrive, Microsoft 365 is backed up separately so a deleted account can be restored, and there's a short checklist for the day someone leaves. The next resignation was a non-event.

If someone on your team handed in their notice tomorrow, would you know where all their files are?

28/10/2026

How many days a month does your team lose rebuilding the same report from Sage? 📊

Last time we walked into that setup, month-end meant someone exporting from Sage, cleaning it up in Excel and emailing the file around. By the time the boss opened it, two people had changed numbers in their own copies, and the meeting turned into an argument about which version was right. Quotes were going out on last quarter's prices too.

We connected Sage to their Microsoft 365, so the month-end figures land in one shared report on SharePoint without anyone retyping them, and quotes pull current prices straight from Sage. Month-end prep went from a few days to an afternoon, and there's one set of numbers everyone trusts.

What's the one report you still put together by hand every month?

21/10/2026

Who renews your Microsoft 365 licences, and who notices when they lapse? 🛡️

Last time we walked into that setup, the licences sat on three different personal cards, half the laptops ran a free antivirus, and mail filtering was whatever came in the box. Then someone clicked an "urgent invoice" link, and nobody could say which machines were covered or who to phone.

We fixed it the boring way: all the Microsoft 365 licences moved onto one business account with renewals we track, Mimecast checking mail before it reaches anyone's inbox, and ESET on every device, not just the boss's laptop. Now most dodgy links are gone before anyone sees them, and a renewal date isn't a surprise any more.

Could you say right now which of your laptops are actually protected?

07/10/2026

When the fibre drops, do your phones go down with it? 📞

Last time we walked into that setup, the phones, email and the accounting system all ran over one line. A contractor cut a cable down the road and the office sat quiet for most of a day while clients rang a number nobody could answer.

We fixed it the boring way: business fibre with an LTE backup that switches over on its own, VoIP phones that ring through to cellphones if the office line goes, and one person who chases the ISP so you don't have to.

What happens to your calls the next time your line goes down?

30/09/2026

Still treating IT like whoever answers the WhatsApp first when something breaks? 🛠️

Last time we walked into that setup, the "tech person" was also doing payroll. Nobody knew who renewed the licences until email stopped on a Tuesday morning.

We put managed support under it the boring way: a named person, business-hours response you can actually hold us to, and a short list of what is covered so the office stops guessing.

Who owns IT in your business when something breaks mid-morning?

23/09/2026

Still hunting the "final" quote across Downloads, WhatsApp, and a SharePoint folder called Final_v3_REAL? 📂

Last time we walked into that mess, three people had three versions of the same signed contract. The wrong one almost went to the client.

We fixed it the boring way: one SharePoint home for contracts and quotes, clear folders, backups that actually restore, and permissions that stop anyone from "tidying" the masters.

Where do your signed quotes and contracts live right now?

16/09/2026

Still juggling Sage in one window and Microsoft 365 in another? 🔗

Copy-paste between finance and the rest of the business looks fine until a quote is out of date, a CRM note never lands, or nobody trusts the report.

What proper 365 + Sage integration actually changes:
✅ Custom apps that fit how your team already works
✅ Sage talking to Microsoft 365 so numbers and files stay in sync
✅ CRM and reporting that pull from one source, not five spreadsheets
⚠️ Manual exports every month that break when someone is on leave
⚠️ Data living in two places and nobody knowing which is right

💡 Is your stack connecting the business, or just adding more tabs?

We help companies build the Microsoft 365 and Sage integrations that cut the busywork.

10/09/2026

Payroll is due Friday. Wednesday morning Outlook won't sync for three people. You open a ticket. Auto-reply comes back. "We've logged it." Lunchtime, still nobody. Thursday you're explaining the same Microsoft 365 setup to a new person who has never seen your tenant.

That is a ticket that disappears. Named support is the opposite. Same person who already knows your licences, your admins, and how you actually work. They don't need a fresh briefing every time something breaks.

An SLA is what makes that stick: who you call, business hours, and a response you can hold someone to. Not a portal. A name.

If your support still feels like shouting into a queue, ask who picks up when it matters.

09/09/2026

Still treating software like a once-off shop purchase? 🛡️

A cheap antivirus or a bare M365 login can look fine until the first phishing mail lands, a licence expires mid-month, or nobody knows who renews what.

What a proper software stack actually changes:
✅ Microsoft 365 set up so Teams, mail, and files just work
✅ Mimecast catching the junk before it hits inboxes
✅ ESET (or solid endpoint protection) on every device, not only the boss’s laptop
⚠️ Licences scattered across personal cards and forgotten renewals
⚠️ No one watching when a staffer clicks the “urgent invoice” link

💡 Is your software stack protecting the business, or just filling a checklist?

We help companies get Microsoft 365, Mimecast, and endpoint security set up and kept honest.

04/09/2026

Clicked a normal Facebook post this week.

Not an ad. Not a Reel. Just someone’s post.

Thirty seconds later I’m staring at a full-screen promo I didn’t ask for, while the page feels dead. Looks like the laptop hung. It didn’t. Facebook just parked an ad on top of the thing you came to read.

That’s the bit that gets me. The feed was already noisy. The one clean move left was open the post, read it, move on. They took that too.

I’m not anti-ads. Someone has to pay the lights. I’m anti you clicked content, so sit through our commercial first.” That’s not a product. That’s a hostage situation with a Skip button maybe.

If your phone or browser “freezes” on Facebook for half a minute when you open a post, don’t nuke the machine. Wait it out, close the overlay if you can, or open the link in a normal browser tab. And if you’re building anything for clients: never train people that a frozen screen is normal. That’s how real malware starts to look friendly.

Address

866 Jacques Str
Pretoria
0044

Opening Hours

Monday	09:00 - 17:00
Tuesday	09:00 - 17:00
Wednesday	09:00 - 17:00
Thursday	09:00 - 17:00
Friday	09:00 - 17:00

Website

http://www.mysouth.co/

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