Perth Web Hosting

05/05/2026

Update on the cPanel Vulnerability (CVE-2026-41940)

Our number 1 priority is to ensure all our servers are secure and client sites are safe. On strong industry advice and as a precaution, Perth Web Hosting has decided to restrict access to cPanel, WHM (resellers), and cPanel webmail.

We understand this can be a minor inconvenience, but this is only for the short term.

The reason why we've taken this approach is that cPanel's first patch didn't fully resolve the exploit. The other reason is that at least two Australian providers have been affected. The National Institute of Standards and Technology has assigned this a 10/10 rating, which is very rare for a software company to receive; hence, we have taken this measure.

We continue to monitor all reports, and our action is to protect everyone. We will lift this block as soon as we can and it is safe to do so.

In the mean time, there is no impact to website or email services. If you need to access your files, you can use Filezilla.

30/04/2026

Yesterday, a vulnerability was discovered in the cPanel software around 3:30am 29th April 2026. (CVE-2026-41940).

We were alerted to temporarily block the main cpanel ports until the fix has been patched by cPanel. Note, this issue affected all hosting providers who run their hosting platforms on cPanel - not just us.

By 9am, cPanel released a fix to patch the vulnerability, and we had all our servers patched by 9:45am.

We are continuously monitoring the status of this vulnerability, as this has been marked as extremely serious by the NIST.

cPanel has now released a statement to say the vulnerability has been fixed as long as we're running the latest version of cPanel, which we have triple-checked on all our cPanel servers. We are still monitoring forums as well as the security alert. We will advise if we need to take further action. Thank you

Site information:

Latest Article Changes:04/29/26 02:46PM CST: Updated article's required actions and added detection script.04/28/26 04:36PM CST: Updated article to include patched versions.04/28/26 03:19PM CST: Up...

14/04/2026

🚨 Can you host your website with us if another developer built it?

Short answer… YES (most of the time).

But here’s where it gets interesting 👇

💡 If your site is built on WordPress — you’re good to go.
We host WordPress sites every single day. No issues. No lock-in.

🚫 If it’s built on Wix or Squarespace — that’s where things stop.
Those platforms lock you in, meaning you can’t move your site elsewhere.

And that’s the real problem…

❌ You’re stuck on their platform
❌ Limited flexibility
❌ Paying in USD 💸
❌ No proper support when things go wrong

⚠️ Let’s clear up a common myth:
“We don’t support WordPress.”

👉 Completely false.
Over 90% of the sites we host are WordPress.

💥 Here’s what most people don’t realise:

A lot of developers…
• Don’t run their own servers
• Resell someone else’s hosting (Over east or overseas)
• And when something breaks… they’re stuck waiting on another provider 😬

✅ At Perth Web Hosting:
• We own and operate our infrastructure
• Everything is run right here in Perth 🇦🇺
• No reselling. No middlemen.
• High-availability hosting you can actually rely on

👉 Moral of the story:
Choose a platform that gives you freedom — not one that locks you in.

Want to know if your site can be hosted with us?
Send us a message 👍

12/03/2026

At Perth Web Hosting, we take the privacy of our clients' data very very seriously.

We will not give out access to anyone without authorisation from the account holder. If the primary account holder has left the organisation and has not notified us, you must provide the correct documentation.

There will be no exceptions. We will also not tolerate any abuse of any of our team. We will either hang up (if it's a phone call) or stop responding to abusive emails. We are not prepared to be drawn into a legal battle if we proceed with giving out access when we have been unauthorised. The maximum fine issued by the OAIC is $50,000,000.

If you sell a business and you are the account holder, it will be best to notify us before you leave the company.

23/12/2025

The office and telephone support lines are now officially closed. Thanks to each and every one for their support this year.

We will reopen 05/01/2026. Our support system will still be monitored; however, responding to your requests may take longer than usual.

For critical requests, there is always our emergency line; however, all non-urgent requests will incur a charge.

For now... We close the door, go for beers and relax. See you in the new year... (and Merry Christmas)

Cheers
Cam Worts & the PWH Team

22/12/2025

The phones are so quiet, and there are no tickets in the system. We decided to finish earlier than usual. Our phone lines are open until 5:30pm, but we will leave the office around 4:30pm.

Tomorrow we will be working from home, and our lines will remain open until 5:30pm - 23/12/2025.

PWH will then be closed from 24/12/2025 and back on 05/01/2026.

Merry Christmas and Happy New Year from the PWH Team

19/12/2025

We are now officially in the embargo period until 05/01/2026 after a very busy period. This means no more updates, installs or migrations until we return.

Why do we have an embargo period?
To ensure all websites are up during the shutdown period. If we start changing stuff and things break, we don't really want to be working on fixing issues whilst we are on break. After all, we are human, and we all need a reset.

What happens if a site breaks during our shutdown?
Submit a ticket and we'll investigate as soon as we can. Charges may apply.

Would you still be able to look into my issue?
We'll make sure to address all high-priority requests promptly. Please note that charges might apply if the issue isn't caused by us. We're continuously checking our system to ensure everything runs smoothly. For lower-priority issues, we'll do our best to resolve them quickly, though there might be some longer wait times - after all we are not robots.

Phone support
Open until 5:30pm, 23/12/2025. Closed from 24/12/2025 and reopening 5/01/2026.

Emergency Telephone Support
Phone (08) 6102 1966. For all critical requests, only 24/7. Charges will apply if the request is not urgent ($189 exGST per hour.)

Billing
Automatic credit cards will still be functioning as normal. All bank transfers will be checked up to 23/12/2025 then we will not be checking until we return on the 05/01/2026.

16/12/2025

Perth Web Hosting Closure Period (24/12/2025 - 04/01/2026)
======================

Perth Web Hosting will be closed from Wednesday, 24/12/2025, and will reopen on Monday, 5th January 2026, from 8:30am. During this time, our telephone support and office will be closed.

We will monitor our support system during the closure period and respond to requests by email only. However, all non-urgent requests will be dealt with when we get back.

If the matter is urgent, please call our emergency out-of-hours number, which will be transferred to the on-call team member. Charges may apply if the matter is not urgent. This charge will be at the discretion of the on-call team member who takes your call.

The last day of any staff-assisted transfer requests or web updates will be on the 19th December 2025. Any staff-assisted transfers will be resume on the 5th January 2026.

Wishing you a Merry Christmas and a fantastic start to 2026.

08/12/2025

Microsoft has just announced a price increase effective 01/07/2026 for its 365 offerings. (yes it's a pain) Ranging from a 10-17% increase, depending on what subscription you're on. If you are using Teams, that will also be charged as an extra if you're using Business Basic or Business Standard. More details will be coming in Q2 of 2026.

19/11/2025

Attention:
Due to ongoing security issues in our building, in the best interest of ensuring our staff's safety, access to our floor has now been restricted. If you would like to visit our office, please call us when you arrive so that one of our staff can come down to collect you. Please call our office on 08 6365 4522 when you arrive. Thanks