Connex AI

26/05/2026

Winner: Best AI Agent Platform 🏆
We are proud to announce that ConnexAI took home the award for 'Best AI Agent Platform' at the AI and Software Development Awards 2026, hosted by Computing.

Held at London's Guildhall, the inaugural awards celebrated the pioneers, teams and organisations driving innovation across AI and software development.

This award recognition reflects the dedication of our engineers, product teams and AI Research Lab, who are setting the standard for what agentic AI can achieve for enterprise businesses.

Read more information about this year's awards: https://lnkd.in/e6zQU5Nw

20/02/2026

"Everyone who calls in speaks to Hope. Hope is our AI agent, our most well-equipped agent that we have on staff." — Todd Dunayer, Chief Technology Officer at Realm Health

Realm Health delivers affordable healthcare solutions to America's transportation industry. When members call, they're often dealing with difficult moments in their lives and need empathetic, knowledgeable support around the clock.

By deploying ConnexAI's AI Agent, AI Voice, and AI Analytics technology, Realm Health has transformed how they serve their members.

The results:
• 30% decrease in calls to live agents
• 24/7 availability with zero downtime
• AI capacity equivalent to adding 50 people
• Real-time analytics that can assess 100 calls in the time it takes a human to review one

Watch the full story here: youtube.com/watch?v=rpVbK_CIQYo

To see how agentic AI could scale your member engagement, visit: https://lnkd.in/euYTpwea

"Everyone who calls in speaks to Hope. Hope is our AI agent, our most well-equipped agent that we have on staff." — Todd Dunayer, Chief Technology Officer at...

19/02/2026

ConnexAI is proud to be shortlisted in four categories in the AI and Software Development Awards.

In recognition of driving innovation across agentic AI and software development, we have been selected as finalists for the following awards:

• Best AI Agent Platform
• Most Innovative UK Software Company
• Data Scientist of the Year: Kit Bower-Morris
• Data Scientist of the Year: Matthew Rothery

We'd like to congratulate all of this year's finalists, as well as Matthew and Kit, on being recognized for their incredible efforts. We are grateful to have them as part of the ConnexAI team.

Explore the full list of finalists here: https://lnkd.in/eBPV8gsM

16/01/2026

We are pleased to announce that ConnexAI has received the 'Agentic AI' Award at the Global AI Awards.

The Global AI Awards celebrates the very best in artificial intelligence, honoring companies delivering groundbreaking solutions with real-world impact.

We'd like to congratulate all of this year's honorees, as well as our incredible ConnexAI product development team, on this well-deserved recognition.

View the full list of this year's winners here: http://bit.ly/4j7fNdy

14/01/2026

"I would recommend ConnexAI to anyone who wants to win." — Bill Richmond, CEO & Co-founder at CareGuide

CareGuide is a US-based medical bill advocacy company helping patients navigate unexpected hospital bills and protect their financial well-being.
By partnering with ConnexAI to deploy AI Voice, AI Agent, and AI Analytics technology, CareGuide has transformed their customer engagement while preserving the empathy their sensitive work demands.

The results:
• Zero missed customer interactions, with 24/7 AI coverage.
• 10–12% increase in data captured to support patient advocates.
• Savings nearly doubled in the first 10 months of 2025 compared to all of 2024.
• Bilingual AI automatically detects and switches languages, making patients feel understood.
• Omnichannel continuity lets patients move seamlessly between phone and email, with all interactions centralized for both AI and human teams.

To see how ConnexAI could help your organization deliver empathetic, always-on customer engagement, visit: https://connex.ai/ai-agent

13/11/2025

Congratulations to Jessica O'Keeffe, Software Developer at ConnexAI, for her selection in the 'Tech Women Celebration 50' by Computing.

This list honors trailblazing women who are changing the ratio of the tech workforce and serving as inspiring role models for those in early career stages or education.

To discover more about Jessica's career journey and contributions at ConnexAI, visit: https://lnkd.in/eWyE8QYv

Explore the full Tech Women Celebration 50 list here: https://lnkd.in/eQjqzxDc

19/09/2025

We are excited to share that ConnexAI has been named a finalist in two categories at The A.I. Awards 2024.

Recognized for our innovative technology, ConnexAI is nominated for:
• Best Use of Natural Language Processing and Translation
• Best Use of AI for Telecoms / Unified Communications

These nominations highlight the dedication of our incredible global team of Connexers, whose commitment to advancing AI-driven communication makes achievements like this possible.

Explore the full list of finalists here: https://www.cloud-awards.com/2025-ai-awards-finalists

11/09/2025

“ConnexAI blew me away. It was an easy choice.” - Alan Ahdoot, Founder & Partner at Adamson Ahdoot.

Personal injury law experts Adamson Ahdoot partnered with ConnexAI to scale intake, shorten speed-to-lead, and deliver compliant conversations with our Agentic AI solutions.

The Results:
• Speed-to-lead decreased from 20-30 minutes to under 1 minute.
• Outbound call capacity increased from roughly 5,000 to 30,000 calls per month.
• Conversion rates effectively doubled, resulting in an additional 20-25 signed cases per month.

Watch their full video testimonial here: https://youtu.be/nOws6Oepmes

Or read Adamson Ahdoot's success story on our website: https://bit.ly/47zAN99

05/09/2025

“Having the ability to answer queries from our customers 24/7 helps us to be the company that we've always wanted to be.” – Andrew Marshall, Marketing & Partnerships Director at CarMoney

CarMoney, a leading UK car finance broker working with 25+ lenders, replaced a growth-limiting legacy system with ConnexAI to deliver natural, AI-powered, 24/7 customer support.

Impact at a glance:
• 'Always-on' AI Voice & AI Agent delivered faster support, accessible at all times
• AI Analytics and live dashboards replaced manual reporting and provided crucial operational insight
• AI Guru enabled instant access to 25+ lenders’ documentation for compliant, immediate responses
• Real-time coaching improved agent performance and consistency on calls

Discover how ConnexAI can modernize your customer operations and unlock AI-driven growth: https://lnkd.in/eJ3QHVBp

01/09/2025

ConnexAI proudly congratulates Caitlin Randles on being selected as a finalist for 'Woman of the Year – Tech and Consultancy' at the Awards.

This award recognizes women who inspire others, deliver meaningful change, and open doors for those who follow – all qualities that Caitlin demonstrates in her role as Lead AI and Automation Test Engineer at ConnexAI.

We are proud to see her incredible efforts recognized on this stage and grateful to have her as part of the ConnexAI team. Well done, Caitlin, and best of luck at the official ceremony in November!

To see the full list of nominees for this year's Women in Tech Excellence Awards, visit: https://lnkd.in/dcsK5M8