Spire BMS Limited

Spire BMS Limited Spire Business Management Solutions are based in Worcester and Bristol. Spire BMS offer Business Management Solutions, Software Development and CRM.

14/08/2026

Most people who follow our page recognise Spire for our 3CX integration with Sage CRM.

Fewer know we actually started prototyping Microsoft Teams calling integration with Sage CRM over six years ago, long before Teams Phone was anywhere near where it is today. It just never got the spotlight our 3CX work did.

Following a recent Sage Partner enquiry, we picked it back up. In the video below, an incoming Teams call rings, the caller's Sage CRM record pops automatically, and one click takes you straight to it, the same experience our 3CX customers already rely on, now working for anyone calling through Teams instead.

https://lnkd.in/p/eQXgNXQu

We didn't want our Sage CRM customers to be left behind.Over the past few weeks we've been building real-time screen pop...
29/07/2026

We didn't want our Sage CRM customers to be left behind.

Over the past few weeks we've been building real-time screen pop into our integration..... the moment a call rings in, the agent sees exactly who's calling and which company they're from, with one click straight through to the record. No manual lookups, no scrambling for context while the phone's still ringing.

We'd already brought this to Bigin, Capsule and Pipedrive, but matters just as much to us, and we wanted every one of our customers to get the same experience regardless of which CRM they run.

This is available now, free, for our existing 3CX and Sage CRM customers. https://www.spirebms.co.uk/wallboards

When businesses hit a wall getting their telephony and CRM systems to talk to each other cleanly, we love stepping in to...
26/07/2026

When businesses hit a wall getting their telephony and CRM systems to talk to each other cleanly, we love stepping in to solve it.

We just finished rolling out our latest universal integration layer connecting directly with and Bigin, complete with automated AI call summaries, transcription logs, and instant call recordings.

This new capability slots right in alongside our growing suite of custom telephony solutions. It joins our real-time 3CX , , , and integrations, giving teams a seamless click-to-dial and automatic call logging experience no matter which platform they run on.

Check out the screenshots below to see how clean the setup looks in action across both Pipedrive and . If your telephony and CRM aren't working together the way you want them to, get in touch and let us sort it out for you.

https://www.spirebms.co.uk/wallboards

19/06/2026

We spend a lot of time talking to clients about infrastructure, but lately, the conversation keeps shifting to the same bottleneck... manual admin.

Whether it’s order queries, invoice requests, or stock checks, your back-office team often ends up acting as "human middleware", manually pulling data out of your ERP to answer questions for your customers. It’s an inefficient loop that keeps talented people from doing high-value work.

We’ve been busy bridging that gap:
▪️ Last month, we went live with a portal connecting to IFS ERP.
▪️ We also deployed a portal integrating Sage CRM, Sage 50 and an LMS.
▪️ This month we've just started a Dynamics CRM and Sage Intacct portal project.

This week, we had a Sage 200 customer in the office asking for the same thing. So, I've fired up a VM of an old Sage 200 connected portal we built back in 2021.

At Spire BMS Limited we aren't just building 'enquiry forms'. We’re architecting secure, real-time bridges between ERP data and web experiences. By giving your customers 24/7 access to their own pricing, live stock, and order history, we’re helping to automate the 'noise.

30/03/2026

In conjunction with todays release of Sage CRM 2026 R1.
We just completed a major update to our free Companies House integration for Sage CRM — and it's a game changer for anyone doing business with UK companies.

Companies House is a free API. Free! And yet most CRM users are still manually typing company names, addresses, registration numbers and director details into their system. Every. Single. Time.

Our updated component plugs directly into Sage CRM and changes all of that:

✅ Search Companies House live as you type a company name
✅ One click populates the company record — name, address, reg number, company status and type and more.
✅ Director picker pulls through to the contact record automatically
✅ Filing history surfaced right inside CRM — including warnings for gazette notices, strike-off and insolvency filings
✅ Overdue accounts and confirmation statement alerts before you even pick up the phone

The video shows the full flow in action. What used to take minutes of copy and pasting now takes seconds.

If your team is prospecting, onboarding or managing UK company accounts in Sage CRM — this is a no-brainer. The data is free, the time saving is real, and the risk visibility it gives you is genuinely valuable.

Drop us a message if you'd like to know more. 👇

https://www.spirebms.co.uk/solutions/

10/02/2026

What does your business look like right now?
Not yesterday. Not last week. Right now.

Spire Intelligence pulls live data from Sage Intacct, Dynamics 365 and 3CX into a single view. Financials, CRM and call stats, updated in real time.
This is the morning check-in, reimagined.


https://www.spirebms.co.uk/solutions

30/01/2026

Five years ago, we built a mobile dashboard for a customer.

It pulled data from Sage 50, Sage CRM and 3CX. Simple stuff, but it gave them real-time visibility into their business from anywhere. They loved it!

Fast forward to today and that customer has grown. They outgrew Sage 50. They outgrew Sage CRM. And the dashboard needed to grow with them.

So we rebuilt it. From the ground up.

Introducing Spire Intelligence.
Now powered by Sage Intacct, Microsoft Dynamics 365 and 3CX:

✅ Live invoicing with new vs existing customer breakdown
✅ Six month revenue trends with interactive charts
✅ AR aging at a glance
✅ CRM targets, lead conversion and pipeline health
✅ Real-time call centre performance

All wrapped in a mobile-first PWA with offline support, socket notifications and that dark UI that makes checking the numbers actually enjoyable.

There's something special about building solutions that grow alongside your customers.

🎬 Watch the walkthrough below


https://spirebms.co.uk/solutions/

17/12/2025

This started as a requirement for a client where CRM and Finance data cannot leave the network under any circumstances.

The result is a local Sage CRM assistant that answers both how-to questions and live data queries using natural language: powered by RAG, fully on-prem, with zero external data movement.

• Answer “How do I…?” questions using retrieval-augmented generation (RAG) from locally indexed Sage CRM help content
• Answer business questions over live CRM data using natural language
• Switch intelligently between help content and data answers, without the user needing to know how it works underneath

No cloud dependency. No data sharing. Just fast, secure answers inside the business.


https://www.spirebms.co.uk

30/11/2025

🔍 Real-time Creditsafe insight inside Dynamics 365 & Power Apps

By pulling live credit intelligence straight into CRM, businesses are seeing:

✅ Faster onboarding — instant visibility of risk so decisions don’t get stuck waiting for manual checks.
✅ Tighter credit control — credit limits enforced at the point of quote/order, not after the fact.
✅ Reduced bad debt — sales teams get clear guidance before committing to new business.
✅ More confident account management — frontline staff finally have the financial context they need, without leaving CRM.
✅ A single view of customer risk — no more exporting reports or chasing finance for answers.

All of this sits directly inside Dynamics and model-driven apps, updating live from Creditsafe.

🎥 Here’s a quick demo of the integration in action:
https://www.spirebms.co.uk

Address

11-13 Elgar Business Centre, Moseley Road, Hallow
Worcester
WR26NJ

Opening Hours

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm

Telephone

+443302050250

Website

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