What are the opening hours?

Monday 8:30am - 5pm Tuesday 8:30am - 5pm Wednesday 8:30am - 5pm Thursday 8:30am - 5pm Friday 8:30am - 5pm

Bridgeway Benefit Technologies

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United States
Maple Shade, NJ
Bridgeway Benefit Technologies

Basys and ISSI are now Bridgeway Benefit Technologies!

Basys provides software solutions that help Taft-Hartley multiemployer fund offices and Third Party Administrators manage health claims, pensions and other benefits for more than 2 million North American workers.

05/22/2026

Bridgeway pauses to remember and honor the brave men and women who made the ultimate sacrifice in service to our country. We are deeply grateful for their selflessness, courage, and dedication to protecting our freedoms. Wishing everyone a safe, meaningful, and peaceful Memorial Day weekend.

Bridgeway offices will be closed Monday, May 25th, 2026.

04/16/2026

FEATURED JOB | CUSTOMER SUPPORT ANALYST | APPLY NOW

https://hubs.ly/Q04cmj-G0

Bridgeway is hiring a Customer Support Analyst to help grow our Customer Success organization and support our Bridgeway product end-users, through serving as an internal advocate and customer liaison and delivering the highest level of service to our customers.

Responsibilities include:

- Develop a comprehensive understanding of the Bridgeway products and services to efficiently triage and resolve client issues.
- Serve as the main point of contact for customer inquiries and requests.
- Log, track, and manage customer tickets from intake to completion.

Bridgeway Benefit Technologies is the leader in developing, deploying, and supporting software solutions in the Taft-Hartley, multiemployer benefits administration industry. Equal Opportunity Employer.

04/14/2026

Connect with Bridgeway team members Richard Mahoney, Heather Lassen Giletta and Brandon Pagelow at the 2026 NABTU National Legislative Conference. The event takes place from April 19-22 at Washington Hilton Hotel in 1919 Connecticut Avenue, NW, Washington, DC. Visit Booth #311

Learn how Bridgeway is delivering greater choice, flexibility and robust capabilities to administrators, TPAs and funds of all size for nearly 50 years by providing:

• Benefits Processing Suites | Contributions and eligibility, health claims processing, retirement plan administration
• Self-Service Web Portals | 24/7 access to robust self-service portals for members, employers, and providers
• Secure Cloud Hosting | From Taft-Hartley's most trusted benefits administration provider
• New Innovative Solutions | For healthcare cost containment and payments

04/01/2026

LAST DAYS TO REGISTER! | Number One Peer-to-Peer Networking Opportunity for the Bridgeway User Community

Many of you tell us each year that meeting face-to-face with other customers in a collaborative and engaging environment is one of the most valuable reasons for attending. Only at the annual Bridgeway Users Group Conference will you have the opportunity for focused interaction with so many of your peers. And we offer many places for you to do just that during general sessions, breakouts, trainings, VOCs, product demos, meals, offsite events and more!

Join us in Reno for an incredibly enriching experience, maximizing the benefits for yourself and your peers in the Bridgeway user community!

Ther is still time to Join Us! Register Today.
https://hubs.ly/Q049k5m80

THANK YOU TO OUR SPONSORS: Zelis, Diamond | Green Light, Platinum | Berwyn Group, Gold | Secure Unions, Silver | FAIR Health; Midwest Employee Benefit Funds Coalition, Bronze

03/31/2026

FEATURED JOB | MANAGER, PROJECT MANAGEMENT ORGANIZATION | APPLY NOW!

https://hubs.ly/Q04921KM0

Bridgeway is seeking a Manager, Project Management Organization to lead a team of project managers responsible for delivering complex client implementations and strategic initiatives with precision, accountability, and excellence.

Responsibilities include:

- Manage a team of project managers, overseeing day-to-day operations, workload balance, and adherence to Bridgeway’s PMO governance standards.
- Lead and execute internal projects from planning through delivery, ensuring alignment with organizational priorities, effective cross-functional coordination, and measurable business outcomes.
- Monitor and control project performance, proactively identifying and mitigating risks, managing escalations, and ensuring timely delivery of quality outcomes.

Bridgeway Benefit Technologies is the leader in developing, deploying, and supporting software solutions in the Taft-Hartley, multiemployer benefits administration industry. Equal Opportunity Employer.

03/27/2026

YOUR VOICE. YOUR CONFERENCE. | Join a VOC during the 2026 UGC in Reno, Nevada | Registration Ends April 3, 2026 | Sign Up Here: https://hubs.ly/Q048ChMC0

Voice of the Customer (VOC) sessions led by Bridgeway Product Owners are the place to share what matters to you and to help shape new products, updates, and enhancements at Bridgeway. This year’s lineup includes:

✔️VOC | In the Cards: BASYS Updates & Insights
Take a closer look at what’s new and what’s ahead for the BASYS platform in this customer‑focused discussion. We’ll highlight recent enhancements, preview upcoming capabilities, and outline the benefits of staying current with Assurance. Participants will connect to discuss how to maximize the value of updates, while sharing feedback that helps inform the continued evolution of your platform.

✔️VOC | Dealer’s Choice: ISSI Updates & Insights
Get oriented to the latest developments and direction of the ISSI platform in this interactive forum. We’ll capture your input on enhancements you’d like to see for the Encompass library and share an update on ECHO, a reimagined letters solution, coming later this year. Participants will drive Bridgeway’s development roadmap through peer-to-peer discussions focused on practical improvements that would make everyday processing easier.

✔️VOC | Winning Hand: Strategies for Member Engagement
Take part in a collaborative discussion focused on the continued evolution of member engagement at Bridgeway. This session will revisit MemberView tools available today and preview the upcoming roadmap, which was shaped directly by customer feedback from last year’s conference. Through small-group discussions, participants will compare experiences and highlight priorities that can help guide what comes next.

✔️VOC | Betting Big: The Future of Connected Workflows
Join us for an interactive session focused on shaping the next generation of intelligent workflows. This workshop will open with an update on advanced reporting and analytics, followed by a preview of Bridgeway’s vision for new workflow functionality that will streamline complex processes and expand enterprise visibility. The session will conclude with breakouts to explore connected end‑to‑end processing opportunities by fund office focus area.

THANK YOU TO OUR SPONSORS: Zelis, DIAMOND | Green Light, PLATINUM | Berwyn Group, GOLD | Secure Unions, SILVER | FAIR Health; Midwest Employee Benefit Funds Coalition; Rocket Software, BRONZE

03/26/2026

Visit Bridgeway at the 2026 NCCMP Annual Conference in the Diplomat Beach Resort & Spa on March 28 - April 1st. Booth #20

Connect with Heather Lassen Giletta and Tracy Brown Hawkins and learn about how Bridgeway Benefit Technologies’ robust suite of benefits administration solutions—offering both BASYS and ISSI technology platforms, helps Fund Offices and TPAs improve efficiency and data security. Learn more about how Bridgeway can help: https://hubs.ly/Q048wx-K0

03/19/2026

ENROLL IN A TRAINING CLASS DURING UGC 2026 | Get the Most From Your Bridgeway Software | Click Here to Register: https://hubs.ly/Q047B0Jw0

We are excited to offer two training-focused breakout sessions designed to help you get the most from your Bridgeway solutions suite.

✔️THINK LIKE A PROJECT MANAGER | Building a Strong Operational Foundation
What would it look like if your fund office had the structure and visibility needed to reduce risk and keep work flowing smoothly? Integrating project management techniques can help support consistent processes and ensure that the right individuals have access to the right information.
TUE, 4/28/26: 10:30 am - 11:30 am
WED, 4/29/26: 11:30 am - 12:30 pm

✔️WORKING SMARTER | Practical AI for the Modern Fund Office
As fund offices face increasing administrative complexities and member expectations, Artificial Intelligence (AI) presents new opportunities to optimize fund operations. This training session will explore how fund offices can leverage AI safely and responsibly, focusing on productivity and service delivery, while establishing guardrails to maintain the safety of sensitive data
TUE, 4/28/26: 1:30 pm - 2:30 pm | Class is Full
THU, 4/30/26: 11:30 am - 12:30 pm

Class pre-enrollment at the time of registration is required. Classes are offered multiple times during the conference to give everyone the opportunity to attend.

Don’t miss out! Register Today.

THANK YOU TO OUR SPONSORS: Zelis, DIAMOND | Green Light, PLATINUM | Berwyn Group, GOLD | Secure Unions, SILVER | FAIR Health; Midwest Employee Benefit Funds Coalition; Rocket Software, BRONZE

03/05/2026

BRIDGEWAY IS HIRING | MULTIPLE JOBS AVAILABLE | APPLY NOW!

Opportunities Include:
- Professional Services Manager
- Product Owner
- Senior Data Engineer
- Cloud Engineering Director
- And More!

Apply at https://hubs.ly/Q045MRQ70

Bridgeway Benefit Technologies is the leader in developing, deploying, and supporting software solutions in the Taft-Hartley, multiemployer benefits administration industry. Equal Opportunity Employer.

02/26/2026

FEATURED JOB | TECHNICAL SUPPORT ANALYST | APPLY NOW!

https://hubs.ly/Q044XcHF0

Bridgeway is seeking a motivated Technical Support Analyst to assist in managing and maintaining our software platform and infrastructure. This role is ideal for candidates eager to develop their skills in system administration, network support, and software operations.

Responsibilities Include:

- Monitor, maintain, and troubleshoot software and networking systems, including servers, workstations, and applications
- Provide technical support to end-users, resolve software and networking issues, and ensure a high level of customer service
- Document system configurations, procedures, and support activities

Bridgeway Benefit Technologies is the leader in developing, deploying, and supporting software solutions in the Taft-Hartley, multiemployer benefits administration industry. Equal Opportunity Employer.

Address

3000 South Lenola Road
Maple Shade, NJ
08052

Opening Hours

Monday	8:30am - 5pm
Tuesday	8:30am - 5pm
Wednesday	8:30am - 5pm
Thursday	8:30am - 5pm
Friday	8:30am - 5pm

Website

https://www.bridgewaybentech.com/

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