BHMI Enterprise Software

08/24/2026

MODERNIZATION MONDAY: Obtaining Real-Time Visibility of Transaction Data

Are you making decisions without having the full picture?

You can’t manage what you can’t see. In payments operations, critical information is often delayed, fragmented, or siloed; making it difficult to get a clear, real-time view of transactions, exceptions, reconciliations, and financial positions.

The result? Teams are forced to react to problems instead of proactively managing them.

That’s why real-time visibility is becoming a critical priority for organizations modernizing their payment operations. When your data is delayed, your decisions are delayed, too.

In a real-time payments world, delayed insight is a competitive disadvantage.

Having the complete picture is crucial. A modern back office will enable:

👉 Real-Time Data Access
👉 Complete Visibility
👉 Connected Information
👉 Informed Decisions

If this challenge sounds familiar to you, we invite you to take a quick 6-question Back-Office Modernization Assessment at the below link or the QR code in the graphic.

https://bhmi.com/back-office-modernization-assessment/

08/20/2026

🎙️ Pioneers in Payments: The Forces Transforming Payments Today

How are real-time payments, instant cross-border settlement, and emerging payment networks reshaping the payments landscape?

In the latest episode of Pioneers in Payments, host Donna Blum sits down with Joe Frisz, Founder and CEO of Paytroniks, to explore the trends and challenges shaping the future of payments.

With more than 25 years of industry experience, Joe shares insights on real-time payments, FedNow, SPEI, Pix, scalability, automation, fraud prevention, operational resilience.

Whether you're a bank, fintech, payment processor, or technology provider, this conversation offers valuable perspectives on how organizations can prepare for the next wave of payments innovation.

▶️ Watch the full episode on YouTube: https://youtu.be/p2z-pqBuZSM

🎙️ Host: Donna Blum, BHMI 🎙️ Guest: Joe Frisz, PaytroniksIn this...

08/18/2026

The future of payments isn’t about choosing between ISO 8583 and ISO 20022. It’s about supporting both.

ISO 8583 remains deeply embedded in card payments, while ISO 20022 is expanding across real-time payments, cross-border transactions, account-to-account payments, and other emerging payment use cases. As these standards coexist, payment organizations need back-office systems that can support both without adding unnecessary complexity.

In a new article for FinTech - Financial Technology Insights™, BHMI CTO Michael Meeks explores why unified support for ISO 8583 and ISO 20022 matters and how it can help organizations:

• Support new payment products and emerging payment rails
• Leverage richer transaction data
• Improve reconciliation, settlement, and exception management
• Modernize incrementally while protecting existing investments
• Build a more flexible, future-ready payment infrastructure

Read the full article, “Why Supporting Both ISO 8583 and ISO 20022 Matters in the Payment Back Office,” here:

https://financialtechnologyinsights.com/guest-posts/iso-8583-iso-20022-payment-back-office/

Learn why supporting both ISO 8583 and ISO 20022 in your payment back office is essential for modernizing payments and driving product innovation.

08/17/2026

MODERNIZATION MONDAY: Fee Management and Missed Revenue Opportunities

How much revenue are you leaving on the table?

Fee structures can be complex and are often buried within legacy systems, making it difficult to introduce new pricing models, validate fee accuracy, or quickly adapt to changing business needs.

At BHMI, we often uncover hidden inefficiencies and revenue leakage tied to fee management. If you can’t clearly see and manage your fees, it’s difficult to optimize them.

A modern, rules-based fee engine can make it easier to:

👉 Create fee structures based on specific transaction criteria
👉 Test and validate new fee structures before moving them into production
👉 Quickly adapt pricing as products and business models evolve
👉 Identify opportunities to reduce revenue leakage and maximize profitability

If your current fee management process is difficult to change, test, or understand, you may be at a significant disadvantage.

To learn more, we invite you to watch BHMI’s on-demand webinar, Maximizing Pricing & Fee Structures at https://bhmi.com/maximizing-your-pricing-fee-structures/.

You can also see how your current back-office platform measures up by taking BHMI’s quick 6-question Back-Office Modernization Assessment at the below link or the QR code in the graphic.

https://bhmi.com/back-office-modernization-assessment/

08/10/2026

MODERNIZATION MONDAY: Automating Disputes and Case Management

Are disputes slowing you down and impacting customer satisfaction?

Disputes aren’t just operational; they’re customer experience moments. Disputes are often managed across disconnected tools with limited visibility into the case lifecycle. That leads to delays, missed network time windows, and inconsistent outcomes. At BHMI, we frequently see organizations looking to centralize and streamline disputes management to improve both efficiency and customer satisfaction. Inefficiency doesn’t just cost money; it costs trust.

Curious how your back office measures up? Take BHMI's quick 6-question Back-Office Modernization Assessment at the below link or the QR code in the graphic.

https://bhmi.com/back-office-modernization-assessment/

08/07/2026

Now Hiring: Technical Writer at BHMI

Do you love turning complex software into clear, polished documentation? BHMI is looking for an experienced Technical Writer to join our team in Omaha, Nebraska.

You'll help document the configuration, operation, and management of Concourse Financial Software Suite, our rules-based back-office platform used by banks, merchant processors, payment networks, and other players across the electronic payments industry.

What you'll do:
📝 Research, write, and edit user guides, help files, and reference material
🎨 Design graphics to illustrate complex product concepts
🔍 Dig into the software itself to translate complexity into content that's clear and engaging
✅ Review documentation for clarity, standards, and completeness

What we're looking for:
✔️ 3+ years of software documentation experience
✔️ Proficiency with Word, Adobe Acrobat Pro, and graphics tools (Visio, Photoshop Elements, Snagit)
✔️ Recent experience using AI tools
✔️ Familiarity with the electronic payments space is a plus
✔️ BS/BA in technical communications or equivalent experience

If you want to be part of a collaborative product team, work on mission-critical payment back-office software, and yes, get your own office (not a cube), this could be your next role.

Learn more and apply today: https://bhmi.com/open-positions/

08/05/2026

🎙️ New Episode of BHMI's Pioneers in Payments Podcast

In our latest episode of Pioneers in Payments, host Donna Blum sits down with Rebecca Walden, founder of Walden & Co., for an insightful conversation about the trends, challenges, and opportunities shaping the future of payments.

Rebecca shares:

✅ Her journey to becoming a trusted strategic advisor in the payments industry

✅ Why collaboration, operational alignment, and strong partnerships are driving growth

✅ How organizations can embrace AI without losing the human connections that matter most

✅ The increasing importance of risk management and regulatory compliance

✅ Why staying intellectually curious is one of the best investments payments professionals can make

Whether you're a FinTech, PayFac, ISO, financial institution, or payments professional, this episode is packed with practical insights to help you navigate an industry that's constantly changing.

🎧 Watch the full episode here: https://youtu.be/ounBTMU5qjQ

08/03/2026

MODERNIZATION MONDAY: Reconciliation Complexity

It’s our fourth Modernization Monday. This week we're highlighting another common payment back-office challenge: Reconciliation Complexity.

Ask yourself this: How much time does your team spend reconciling transaction data, tracking down exceptions, and resolving discrepancies?

As payment volumes grow and new payment rails are added, reconciliation shouldn't become more complicated. Modern back-office platforms can automate many of these manual tasks, giving your team more time to focus on higher-value work.

Curious how your back office measures up? Take BHMI's quick 6-question Back-Office Modernization Assessment at the below link or the QR code in the graphic.

https://bhmi.com/back-office-modernization-assessment/

07/27/2026

MODERNIZATION MONDAY: Batch Processing in a Real-Time World

In a world where consumers and businesses expect money to move instantly, relying on batch payments processing creates significant operational and competitive challenges.

For example, batch processing was designed for an era when back-office processing occurred at the end of the business day and settlement occurred once a day.

Although much of today's payments ecosystem operates in real-time, many payment processing companies are still using legacy batch-oriented systems.

We invite you to take a 6-question back-office assessment to uncover challenges that exist within your current back office processing environment.

You can access this modernization assessment at the below link or the QR code in the graphic.

https://bhmi.com/back-office-modernization-assessment/

07/23/2026

🎙️ New Episode of BHMI's Pioneers in Payments Podcast

How will artificial intelligence, agentic commerce, and integrated financial services reshape the future of payments?

In our newest episode of Pioneers in Payments, host Donna Blum sits down with Carlos Navarro, CEO of Corvia, to explore the technologies and strategies that are transforming the payments ecosystem.

With more than 20 years of global payments leadership, Carlos shares his perspective on:

• How AI is changing the way payments are processed and managed

• Why agentic commerce requires new approaches to fraud prevention and risk management

• Building scalable, frictionless payment experiences for merchants

• Bringing merchant acquiring, banking, treasury, lending, and ledgering together into unified platforms

• Preparing organizations, technology, and teams for the future of commerce

Whether you're a financial institution, fintech, payment processor, or merchant services provider, this conversation offers valuable insights into the innovations shaping the next generation of payments.

🎧 Watch the full episode here: https://youtu.be/sQH9vHvMufY

🎙️ Host: Donna Blum, BHMI 🎙️ Guest: Carlos Navarro, CorviaIn thi...