The 20 MSP

The 20 MSP The 20 MSP is a leading provider of IT support and consulting. We’ve got IT covered. That’s why we offer reliable IT outsourcing.

The 20 MSP has provided expert IT support since 1986, helping hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. We equip our clients with customized technology solutions, providing greater operational value and reduced risk. In addition to Managed IT Services, we offer a portfolio of services that can be tailored to your needs, including:


• Network Support & Security
• Infrastructure Management
• IT Consulting
• Cloud Solutions
• Data Backup
• Hosted VoIP
• Business Continuity
• Disaster Recovery
• Storage Solutions
• Virtualization

Maintaining, updating and integrating technology can be a full-time endeavor, taking focus away from your business. Our flat-rate Managed IT Service plans help you turn technology into an investment, rather than just an expense. The 20 MSP has built a solid reputation by providing clients with up-to-date, cost-effective IT solutions while ensuring their needs are met in a fast, friendly manner from the entire Roland Technology team. Our clients tell us what sets us apart from other IT providers is our expertise, professionalism and dedication to providing solutions that result in a positive ROI.

Moving to the cloud sounds simple until you are actually in the middle of it.Data to transfer. Systems to configure. Use...
09/02/2026

Moving to the cloud sounds simple until you are actually in the middle of it.

Data to transfer. Systems to configure. Users to migrate. And a business that cannot afford to slow down while any of it is happening.

The right partner makes the difference between a migration that feels overwhelming and one that your team barely notices.

The 20 MSP handles the complexity so you can focus on what is on the other side of it.

Learn more: https://hubs.li/Q04vZRMm0

Before you go implementing a new AI tool, ask this question:"What problem am I trying to solve?"If the AI tool doesn't s...
09/01/2026

Before you go implementing a new AI tool, ask this question:

"What problem am I trying to solve?"

If the AI tool doesn't solve that problem, you might want to keep looking.

And while you're looking, check out a few mor tips that can make adopting AI a whole lot easier. 👇

https://hubs.li/Q04w51pf0

A server failure does not care that you have a full day of client meetings tomorrow.Ransomware does not wait for a slow ...
08/31/2026

A server failure does not care that you have a full day of client meetings tomorrow.

Ransomware does not wait for a slow week. Disruption happens without warning and when it does, the only thing that separates a minor setback from a major crisis is whether you were ready.

Nobody who invested in the right protection has ever wished they had waited longer.

Learn more: https://hubs.li/Q04s6tjG0

Most businesses do not find out their data was compromised until long after it happened.No alarm. No warning. Just a qui...
08/28/2026

Most businesses do not find out their data was compromised until long after it happened.

No alarm. No warning. Just a quiet breach that sat undetected while sensitive information moved to places it never should have gone.

The red flag is not always a dramatic attack. Sometimes it is outdated permissions, unmonitored access, or a gap in your security posture that nobody noticed until it was too late.

Your data does not have to be famous to be valuable to the wrong person. It just has to be accessible.

Learn more: https://hubs.li/Q04s6qXg0

When’s the worst time to prepare for an IT disaster?After one’s happened.Because you can’t recover data you haven’t save...
08/27/2026

When’s the worst time to prepare for an IT disaster?

After one’s happened.

Because you can’t recover data you haven’t saved.

Here’s how to ready your data for the worst. 👇

https://hubs.li/Q04vywqW0

Who am I? 🤔You use me to message your coworkers.You use me for video calls.You use me for… nothing else?That's right, Mi...
08/25/2026

Who am I? 🤔

You use me to message your coworkers.
You use me for video calls.
You use me for… nothing else?

That's right, Microsoft Teams.

And if you're only using me for messages and video calls, you're leaving a lot on the table.

Check out our full post on why. 👇
https://hubs.li/Q04vbs2S0

The businesses leading with AI right now did not get there by accident.Before the automation. Before the efficiency gain...
08/24/2026

The businesses leading with AI right now did not get there by accident.

Before the automation. Before the efficiency gains. Before any of it, they had clean systems, reliable infrastructure, and IT that was already running the way it should.

AI does not fix a broken foundation. It exposes one.

The companies pulling ahead are not the ones who adopted AI first. They are the ones who were already built to handle what comes next.

Power goes out. A system crashes. Something stops working at the worst possible time.For most businesses that moment mea...
08/21/2026

Power goes out. A system crashes. Something stops working at the worst possible time.

For most businesses that moment means panic, lost productivity, and a scramble to figure out what just happened.

For businesses with the right IT foundation in place it means something completely different. A brief interruption that gets handled quietly in the background while the rest of the team keeps moving.

That is not luck. That is what great IT actually looks like when it is working the way it should.

Learn more: https://hubs.li/Q04s6Bjk0

You should never have to wonder if your IT issue is being looked at.No chasing down tickets. No sitting on hold. No feel...
08/17/2026

You should never have to wonder if your IT issue is being looked at.

No chasing down tickets. No sitting on hold. No feeling like you are just another request in a queue that nobody is moving through.

When IT support is done right, it feels effortless. Problems get handled before they become disruptions and when something does come up, the response is fast enough that your team barely notices.

That is what it feels like to be treated like a priority.

Your IT team is not the problem. The workload is.As the business grows, the demands on your internal team grow with it. ...
08/14/2026

Your IT team is not the problem. The workload is.

As the business grows, the demands on your internal team grow with it. More tickets, more projects, more pressure to do everything at once without dropping anything.

Co-managed IT does not replace your team. It gives them the breathing room to actually do their best work.

Same people your business already trusts. More coverage behind them.

Address

6600 Chase Oaks Boulevard
Plano, TX
75023

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm
Saturday 8am - 5pm

Telephone

(972) 642-9025

Website

Alerts

Be the first to know and let us send you an email when The 20 MSP posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to The 20 MSP:

Shortcuts

Share

Category