WellReceived

WellReceived is a 24/7 medical reception service provider for healthcare professionals ⚕︎

WellReceived provides 24/7 medical reception services to medical professionals. With our range of services, healthcare practices can offer patients professional and compassionate call handling around the clock. WellReceived ensures each caller receives the attention they deserve, freeing up medical professionals to spend more time with their patients. Every WellReceived plan comes with 24/7 availa

bility (including holidays, weekends, and after hours), real-time email and SMS message notifications, and our intuitive desktop and mobile app. Customize your plan with a suite of software tools, from chat widgets to online appointment booking pages to video conferencing apps. Most importantly, WellReceived's services are completely HIPAA-compliant. You can rest assured that your patient health information is securely stored

WellReceived believes caring is the answer and strives to extend care to those who need it most. We donate a portion of our revenue to nonprofit organizations, such as Doctors Without Borders, MiracleFeet, and Amref Health Africa, who provide underserved populations with access to medical care.

08/21/2026

When patients call, connect them to a real person - not a bot.

Why? You might just be losing out on one-third of new appointments, leading to frustrated patients and your competition winning your leads.

Give patients the human support they expect, whenever they call.

08/19/2026

After-hours calls can easily go missed, or leave staff chasing their tails every morning trying to get back to missed callers.

We've compiled 7 practical tips to help your practice handle after-hours calls.

Delve into our recent article to discover ways to seamlessly manage after-hours calls while alleviating staff burnout.

🔗 Link in comments

08/13/2026

August is National Wellness Month. 🧘‍♀️

It’s a chance to pause, check in with ourselves and make a little more time for our own wellbeing.

For those working in healthcare, it can be easy to put everyone else first. But looking after others starts with looking after yourself.

What’s one small thing you do for your wellbeing?

08/11/2026

Stay connected around the clock. 💙

With the WellReceived app, you can access patient contact details, make calls and send messages wherever you are.

See an important message come in? Get in touch straight away.

08/06/2026

Technical expertise matters. But so does compassion, empathy, and the ability to make someone feel cared for.

The human side of care is what patients remember most. 💙

08/04/2026

A great patient experience starts way before someone walks through your doors.

Every phone call is an opportunity to make a positive first impression. When patients feel heard, supported, and cared for, they're more likely to share that experience with others. ⭐️⭐️⭐️⭐️⭐️

Source: OnePoll 2026

07/30/2026

Learning recommendation 📚

The Spirit Catches You and You Fall Down explores the true story of Lia Lee, a young girl whose care was shaped by a profound communication gap between her family and the healthcare system.

A powerful reminder that exceptional healthcare isn't just about clinical expertise; it's about listening, understanding, and building trust with every patient.

07/27/2026

Planting new trees is important; protecting ancient forests is just as important. 🌲

We're proud to partner with Sequoia Parks Conservancy to help protect ancient forests for generations to come.

Some of the giant sequoias in California were already ancient before the Roman Empire.

These incredible forests help store vast amounts of carbon, support wildlife, and have stood for thousands of years.

🔗 Learn more about our new partnership: link in comments.

07/23/2026

Helping practice owners feel less stressed and more supported is why we do what we do.

We're grateful to hear how our team has helped Monique stay on top of her calls, streamline scheduling, and grow her practice! 💙

Thank you for trusting WellReceived to be an extension of your team.

07/21/2026

Soak up everything summer has to offer, without worrying about missed calls. ☀️

Whether you're taking a well-earned vacation, spending time with family, or simply enjoying longer days, our receptionists are here 24/7 to make sure your callers are supported.

Give us a call at 1-800-800-4449 to get started.

Address

1033 SE Main Suite 5
Portland, OR
97214

Website

http://wellreceived.com/

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