04/22/2026
Five years ago, we made a move that changed everything…
We brought on Allison Woods as our very first Client Success Manager 🥳🎉❤️
But the way it happened? Still kind of wild…
Brad, Matt, Cait and “Uncle” Dave were literally in a meeting talking about how the agency needed someone amazing to focus 100 percent of their effort on taking care of clients the right way. Brad knew of one person who would be perfect for the role and the team, and told the group about her.
The problem? She was in the financial industry… and we figured she was locked into her career.
And then—no joke, Brad gets a random text from Allison out of absolutely nowhere: “Hey… what’s going on?”
And the rest, as they say, is history. Perfect timing. Perfect person. Perfect fit.
Fast forward to today…
SC Difital has tripled in size
We’ve got a full squad of seven Client Success Managers
And the entire model we run today? It started with Allison
She set the tone. She built so much of the playbook. She is, without question… the OG 👑!
From “we should probably do this” to “we’d never do it any other way,” she’s been right at the center of it all.
Pretty cool how one moment (and one text) can change everything.
5 years in and still going stronger than ever 💪
Now we just need to celebrate this milestone properly… 🎉