08/25/2026
Our latest Pay-It-Forward nomination is from Nicole Graeser for Mike Duncan, Senior Program Manager at GuidePoint Security. Nicole highlighted how Mike consistently exemplifies our core values, writing:
“WOW Them - Mike has an innate ability to understand a customer’s needs. I have seen Mike bring humility and patience to every interaction. Customers trust Mike because he listens, understands their challenges, and quietly leads them toward solutions that make sense.
Always Challenge Ourselves & Have Fun Doing It! - Mike embraces a challenge! When a customer recently needed support, he immediately jumped in, identified the root cause, determined the appropriate remediation, and responded to the customer in record time. Even in a high-pressure situation, Mike approached the challenge with confidence and somehow made solving a complex security problem look fun."
Please join us in congratulating Mike!