Automation Anywhere

Automation Anywhere Enterprise AI Agents for every business process. https://linktr.ee/automationanywhere
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06/02/2026

On June 4, Max Cassidy, Senior Developer Evangelist at Automation Anywhere, runs a guided session is designed for both new and experienced users and is a great opportunity to build an AI agent from the ground up.

The scenario is a recall where manual coordination often leads to delays, missed customers, and compliance gaps. The agent covers detection, affected customer identification, and coordinated outreach as one workflow; AI handles the decision points while deterministic automation handles the steps that cannot flex.

We will use a product recall response scenario as the example but the underlying architecture (goal-based agent, specialized skills, blended AI and deterministic steps) applies equally to customer service, support, and operations workflows.

Register here: https://ow.ly/LPaO50Z6Ibp

06/01/2026

Last month at Imagine Dallas, University Hospitals of Leicester NHS Trust took the main stage to share how they're reinventing operations with AI & agentic automation.
We captured the highlights of their journey in a short film. Watch it below, then catch the full

keynote session on demand: https://ow.ly/o7Ta50Z6fii

05/29/2026

Announcing our Context Intelligence Graph.

Most AI is built on general knowledge, our Context Intelligence Graph is built on yours.
Watch Adi Kuruganti unveil it live at Imagine 2026. 👇

By structuring your policies, systems of record, and knowledge bases into an ontology that reflects how your business actually works, we help agents use relevant context, not just more context. The result: improved accuracy and reliability, with gains as high as 30 percent in goal completion.
Preview launches this summer, with general availability later this year.

Learn more: https://ow.ly/tmYk50Z5q3L

05/26/2026

The next five years will bring more change than the last hundred. In the latest episode of Agentic Edge, The Five-Year Century authors Mihir Shukla and Nancy Hauge join host Micah Smith to examine what that means for how organizations lead, work, and grow.

🎙 Mihir Shukla, Chairman and CEO, Automation Anywhere

🎙 Nancy Hauge, Chief People Experience Officer, Automation Anywhere

What does your organization need to look like to move at that pace?

Watch the full episode: https://ow.ly/ttt550Z4o6m About the book: https://ow.ly/zeai50Z4o6n

The most successful AI applications aren't found in isolated tasks; they're found in workflows that rely on repetitive r...
05/25/2026

The most successful AI applications aren't found in isolated tasks; they're found in workflows that rely on repetitive review, document analysis, and multi-step decisions.
Here are some of the most impactful use cases we see:

✅ Broker-dealers
✅ Insurance
✅ Wealth management
✅ Lending and credit decisioning
✅ Fraud detection and transaction monitoring
✅ Claims processing and underwriting
✅ KYC, AML, and compliance reviews
✅ Customer operations and service requests

Dive into the details here:
https://ow.ly/tJLS50Z3Pwj

Imagine 2026, Dallas. Day 2. Responsible AI, real customer impact, and what leaders need to build for next.Neeti Shukla ...
05/20/2026

Imagine 2026, Dallas. Day 2. Responsible AI, real customer impact, and what leaders need to build for next.

Neeti Shukla and Adi Kuruganti opened the morning with two priorities that cut through the noise as AI reshapes work: reskilling people and building AI responsibly.
Micah Smith took the stage alongside Michael Reynolds from Keybank, Rafael Faria from Petrobras, and Jason Dornblaser from Leidos to explore how organizations can put AI to work the moment they return to the office.

The Hot AI Challenge Customer Showdown, hosted by Rushabh Parmani and Ankur Kothari, put customers head-to-head and let the audience pick the winners.

Rushabh returned to present the Imagine Customer Awards: Real Stories, Real Impact, where this year's winners shared the moves and insights behind their results.

Dharma Rajagopalan hosted How We Built It, a second audience-judged session where customers competed on how they are modernizing their operations.

Nancy Hauge closed the keynotes in conversation with Angie Kamath, Dean of NYU School of Professional Studies, and Timothy Driscoll from Boston Children's Hospital, discussing The Five Year Century and what its central argument means for leadership teams now.

And that was just the morning! A great start to day 2.

05/20/2026

Two of the biggest mandates of our time are clear: reskilling our workforce and building AI responsibly.
Fresh off the Imagine stage following Neeti and Adi’s keynote on Responsible AI, we are thrilled to premiere our new global reskilling video. This video highlights the real, human stories of transformation and growth within our communities. 🌍✨

Thank you to all our partners around the world who have joined our mission to ensure that AI is humanity-first. By reskilling communities and building human-centered AI ecosystems, we are proving what's possible.

Together, we can commit not only to unlocking the full potential of productivity through agentic process automation - but to doing so in a way that leaves the world better than we found it.

Every year, our customers raise the bar. At Imagine 2026, we recognized the teams who raised it highest.Congratulations ...
05/20/2026

Every year, our customers raise the bar. At Imagine 2026, we recognized the teams who raised it highest.

Congratulations to this year's customer award winners:

🏆 Innovation Excellence — Hewlett-Packard Company Niklas Johnsson, Director, Applied AI Suneth Rupasinghe, VP Global Enterprise Platforms & Services
🏆 Customer First Award — The Hertz Corporation Shanu Kommula, Director, Technical Services
🏆 Passion Award — Veradigm LLC Jennifer Haemmerle, Manager, IS RPA Development
🏆 One Team One Goal — KeyBank National Association Michael Reynolds, Business Technology Executive Kristin Green, Solution Engineer Manager
🏆 Award — Texas Health Shonte' Sansom, Application System Analyst II, eDevelopments-ITS

Your work inspires us all! Congratulations to all of this year's winners.

05/20/2026

More than 1 billion IT service requests, fulfilled autonomously.

We announced that milestone at Imagine. Each of those requests is work that didn't wait on a human to investigate, escalate, and resolve it manually.

AI agents in Autonomous Service Desk resolve more than 80% of employee service requests on average, with organizations reporting 50% fewer call volumes and first agents live in eight weeks. BDO Canada reached an 84% auto-resolution rate, 72% improved productivity, and $1.9M in projected cost savings.

"We are very pleased with the rollout of Autonomous Service Desk and are looking forward to expanding our footprint and capabilities." - Marco De Lisi, Senior Manager IT, BDO Canada.
Our latest Autonomous Service Desk enhancements extend the solution to more complex IT issues: pre-built agents for additional use cases, connections to thousands of applications, and orchestration, context, security, and governance built in.

Watch our Chief Product Officer, Peter White walk through Autonomous Service Desk on stage at Imagine, and what 80%+ autonomous resolution means for IT teams at enterprise scale.

Read the full announcement: https://ow.ly/5BKQ50Z2iRJ

Enterprises need a path to run core functions with measurable autonomy. Our answer at Imagine 2026 today: Autonomous IT ...
05/20/2026

Enterprises need a path to run core functions with measurable autonomy. Our answer at Imagine 2026 today: Autonomous IT and Autonomous Finance, pre-built solutions covering entire departments across both functions.

Both deploy at department scale: 45+ AI agents across 70+ IT processes, 55+ across 100+ finance processes, with built-in KPIs, governance controls, and platform integrations from day one.
That starting point is built on process intelligence from 22 industries: the workflows, approval logic, and exception-handling already reflect how IT and finance functions actually run. Enterprises that have configured point solutions to fit their operations will recognize what it means to skip that step.

Oasis Investment centralized finance across 52 companies with Automation Anywhere; governance held as transaction volumes grew. Pre-built architecture already mapped to your function shortens the path from decision to deployment. The agents, controls, and three-year roadmap are included from the start.

Which function in your organization has the widest gap between isolated automation pilots and genuine end-to-end coverage?

Full press release, including AP processing target and agent coverage details: https://ow.ly/cMMa50Z2hy3

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