09/01/2026
One of the questions I hear more often is: "Can I trust AI to tell me whether something is a scam?" 🤔
Until recently, I'd have been cautious with that.
AI is brilliant at explaining things, but when it comes to cybersecurity, being almost right isn't good enough.
That's why I think this latest development is interesting.
Norton has integrated its Genie scam detection tool into both Claude and ChatGPT.
It means people can ask an AI assistant to help assess whether an email, text message, website or online offer looks suspicious 👀
The AI isn't giving its own opinion, it’s drawing on Norton's scam detection technology, which looks for things like impersonation, pressure tactics, suspicious links, and requests for sensitive information.
It's combining the conversational side of AI with technology that's specifically designed to identify scams 🔎
But I don't think people should stop thinking for themselves.
If an email claims your bank account is about to be closed or a supplier suddenly wants you to change their payment details, you should still check independently.
Tools like this could become useful as a second opinion though.
Online scams are becoming much harder to spot than they were a few years ago.
Criminals are using AI to write more convincing emails, create more believable websites, and remove the spelling mistakes that used to give them away 🤖
Anything that helps people pause and sense-check what they're looking at must be a positive step.
I can also see this becoming part of everyday working life.
Instead of forwarding a suspicious email to a colleague and asking, "Does this look right to you?", people may increasingly ask an AI assistant first.
It should never replace security awareness or good internal processes.
But it could help you make better decisions before you click a link or reply to a message.
👉 Would you trust an AI assistant to help you decide whether something was a scam, or would you still rather rely on your own judgment?
