Nelson Systems Incorporated

Nelson Systems Incorporated Recording systems for 911 centers and other mission-critical environments. * Our Market - Based in Springfield, Illinois, Nelson Systems, Inc.

Give us a call at 800-851-3348 or email us at [email protected] for more information! specializes in technical services that support mission-critical recording systems for public safety, hospitals, call centers, law firms, and emergency settings. Centralized call tracking, guaranteed response time, and 24-hour service have been standards at NSI since 1989. In that time, we have done "whatever it takes" to stay on the leading edge of information technology services. In this business, standing still is not an option.

* Our People - At NSI, we work in a team environment that allows our employees to focus on their areas of expertise. All employees are formally trained, specialized, and involved in the development of business processes that allow individuals to excel as a part of our team. This approach allows us to deliver expert solutions that reflect the best of what our staff offers. Nelson Systems will always be known as a superior customer service company.

* Our Product - Our longstanding relationships with established, industry-dominant suppliers have allowed us to consistently offer our customers high-quality, long-term solutions. We value the relationships we have with our suppliers, and believe integrity and clear communication are the fundamental elements of this and any successful business partnership.

Happy National First Responders Day! 💙Today we’re saying thank you to the dispatchers, firefighters, police officers and...
10/28/2026

Happy National First Responders Day! 💙

Today we’re saying thank you to the dispatchers, firefighters, police officers and EMS crews who show up for all of us, day and night, no matter what. When the lights come on, you’re already on your way.

Know a first responder? Tag them below and thank them for all they do.

📱 Did you know? NexLog DX users can review recordings from a PC, tablet, or phone!Need to play a call during a meeting o...
10/28/2026

📱 Did you know? NexLog DX users can review recordings from a PC, tablet, or phone!

Need to play a call during a meeting or incident review? MediaWorks DX runs right in your web browser, with no special software to install. Access still follows your agency's permissions and network setup, so your recordings stay secure.

Not sure if your system is set up for this? Send us a message!

🎉 Happy 27th work anniversary, Tad! 🎉At Nelson Systems, "Ask Tad" is pretty much our answer to everything. For 27 years,...
10/27/2026

🎉 Happy 27th work anniversary, Tad! 🎉

At Nelson Systems, "Ask Tad" is pretty much our answer to everything. For 27 years, he's been the go-to person for our team and our customers, and we couldn't do what we do without him.

Thank you, Tad, for everything you do. Here's to you! 👏

Drop a congrats for Tad in the comments! 👇

🎧 3 quick tips for Eventide NexLog DX users!1️⃣ Can't make out a word? Slow down playback. Pitch correction keeps voices...
10/26/2026

🎧 3 quick tips for Eventide NexLog DX users!

1️⃣ Can't make out a word? Slow down playback. Pitch correction keeps voices sounding natural, and loop playback lets you replay a tricky phrase.

2️⃣ Skip the scrolling. Search by channel and start time, then use the timeline to see exactly when activity happened.

3️⃣ Turned on verbose logging for troubleshooting? Switch it off once the issue is fixed.

What's a recorder feature you couldn't work without? Tell us below! 👇

📞 What you don’t see when you call 911...Behind every dispatcher is a recording system capturing every word of every cal...
10/23/2026

📞 What you don’t see when you call 911...

Behind every dispatcher is a recording system capturing every word of every call. Those recordings help train new dispatchers, review how calls were handled, and piece together what happened during an emergency.

Now AI helps too, automatically turning calls into transcripts and short summaries so supervisors can review faster and coach sooner.

Our team at Nelson Systems installs and supports these systems so they’re always working when it matters most. 💙

Know a dispatcher? Tag them below and say thanks! 👇

#911

Dispatchers, we want to hear from you.What’s one thing about working in a 911 center that people outside the job would n...
10/22/2026

Dispatchers, we want to hear from you.

What’s one thing about working in a 911 center that people outside the job would never guess?

Share your answer in the comments. We’ll be reading every one. 👇

Imagine someone asks for a 911 call from three weeks ago… and the recording isn't there. 😬A power surge, a full drive or...
10/20/2026

Imagine someone asks for a 911 call from three weeks ago… and the recording isn't there. 😬

A power surge, a full drive or a backup that quietly stopped working can make that happen.

The Nelson Systems team helps dispatch centers make sure every call is recorded, saved and ready when it's needed.

When's the last time you checked yours? We're happy to help! 📞 800.851.3348

#911

10/14/2026

When every second counts, clarity matters. 🎧

We’re proud to partner with Eventide to support the 911 centers and public safety agencies that rely on NexLog DX recorders every day. With Critical Insights AI, those teams can review incidents faster, strengthen training and QA, and get clearer answers about what happened.

Check out the video, and give us a call if you’d like to see what this could look like in your center!

October is Cybersecurity Awareness Month. 🔒Your recording system holds some of the most sensitive audio your agency has:...
10/13/2026

October is Cybersecurity Awareness Month. 🔒

Your recording system holds some of the most sensitive audio your agency has: 911 calls, radio traffic, and evidence that may be needed for investigations or court. Keeping it secure is just as important as keeping it running.

A few simple steps go a long way:
✅ Keep recorder software up to date
✅ Use strong, unique passwords and remove old user accounts
✅ Review who has access to playback and exports

Not sure where your system stands? Our team is happy to help. Call 217-793-1042 or email [email protected].

#911

You change your car's oil every few thousand miles. When was the last time your recorder got a checkup? 🔧Your NexLog® re...
10/12/2026

You change your car's oil every few thousand miles. When was the last time your recorder got a checkup? 🔧

Your NexLog® recorder runs 24/7, nearly 8,760 hours a year, capturing every call and radio transmission your team handles. A yearly on-site inspection catches small problems early, keeps your software current and secure, and confirms every call is being recorded.

Our annual inspection includes 15+ checks, from cleaning and fan checks to software updates, backups, and channel verification.

Already on a maintenance plan? Your inspection is included, and we'll schedule it for you. Not on a plan yet? Call 800-851-3348 to get started.

#911

Address

536 N Bruns Lane STE 3
Springfield, IL
62702

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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