Intermedia

11/02/2026

Your business hours might end at 5. Your customers' questions don't.

A new customer calling after hours. Someone looking for a quick answer. A busy team juggling more calls than they can handle.

Not every call needs a person right away, but every caller deserves a helpful response.

That's where Intermedia AI Receptionist comes in.

Built into Intermedia Unite and Contact Center, AI Receptionist helps businesses answer calls 24/7, respond to common questions, and connect callers with the right people when a human touch is needed.

Fewer missed opportunities. Less time spent on routine calls. More time for the conversations that matter.

See how Intermedia AI Receptionist helps businesses stay connected: https://bit.ly/4A5KWoV

11/02/2026

Your business hours might end at 5. Your customers' questions don't.

A new customer calling after hours. Someone looking for a quick answer. A busy team juggling more calls than they can handle.

Not every call needs a person right away, but every caller deserves a helpful response.

That's where Intermedia AI Receptionist comes in.

Built into Intermedia Unite and Contact Center, AI Receptionist helps businesses answer calls 24/7, respond to common questions, and connect callers with the right people when a human touch is needed.

Fewer missed opportunities. Less time spent on routine calls. More time for the conversations that matter.

See how Intermedia AI Receptionist helps businesses stay connected: https://bit.ly/4A5KWoV

Automate calls with an AI Agent Receptionist that answers FAQs, handles scheduling, & escalates callers to the right team. Get 24/7 intelligent call handling.

10/30/2026

A school day doesn't come with a pause button. Neither should communication.

Between parent questions, schedule changes, student needs, and everything else happening across campus, school staff have a lot to keep up with. And when important information doesn't reach the right people, even small delays can make a big difference.

Intermedia's education solutions bring calling, messaging, video, and collaboration together in one cloud platform, helping schools and universities keep staff connected, families informed, and communications running smoothly.

From everyday updates to urgent situations, having the right tools in place helps educators spend less time managing communication and more time focused on their students.

Because the school day is busy enough. Staying connected shouldn't make it harder.

See how Intermedia helps schools stay connected:

Explore communication solutions built for schools—featuring cloud-based phone systems, secure telephony, and scalable tools to connect staff and students.

10/29/2026

Small businesses have big to-do lists. And usually, not enough hours in the day to get through them.

Between answering customer questions, managing calls, keeping up with meetings, and everything else that comes with running a business, there's a lot to juggle.

That's where AI can lend a hand.

From automating routine tasks to capturing meeting notes and helping teams respond to customers faster, the right AI tools can make a big difference without adding more complexity.

In our latest blog, Intermedia explores practical AI tools that can help small businesses save time, work smarter, and focus on what matters most.

Because running a small business is a big job. Your technology should help lighten the load.

Explore the blog: https://bit.ly/4khwvth

Discover the best AI tools for small business in 2026. Learn how to boost productivity, reduce costs, and improve customer experience.

10/28/2026

Everyone's talking about what AI can do. But what about what it can actually do for your business?

For a healthcare practice, that might mean helping staff answer patient questions faster. For a dealership, it's making scheduling easier. And for professional services firms, it's finding ways to serve more clients without stretching teams too thin.

Different industries. Different challenges. And that's exactly the point.

In a recent UC Today feature, Intermedia's VP of Product Marketing, Rob Oscanyan, shares why successful AI adoption starts with understanding the problem you're trying to solve, not simply adding more technology.

Because the best AI strategy isn't about doing everything. It's about doing the right things better.

Read Rob's full perspective: https://bit.ly/3UXhbrv

Why AI in communications now matters for mid-market firms: Intermedia shows how AI assistants and AI receptionists improve healthcare, automotive and profession

10/27/2026

Sometimes a customer just needs a quick answer.

Other times, they need to talk to someone who can actually help.

What they don't need? A long trip through the phone menu.

Intermedia Contact Center Enhanced IVR helps businesses make every call count with customizable call flows, intelligent routing, and convenient self-service options that help customers find answers or connect with the right people.

That means fewer unnecessary steps for callers and more time for agents to focus on the conversations that need a human touch.

Because a better customer experience shouldn't start with figuring out who to talk to.

It should start with getting the help you need.

See how Intermedia makes every call count:
https://bit.ly/4z2Eb6F

Drive costs down with our simple & robust multi-lingual IVR support system. Enhance call center operations with this incredible technology built into our system!

10/26/2026

Your inbox has enough going on. Worrying about storage limits, security, and whether your email will be there when you need it shouldn't be part of the job.

From important customer conversations to packed calendars and endless attachments, businesses rely on email to keep things moving.

Intermedia Exchange Email brings together familiar Microsoft Outlook functionality, unlimited mailbox storage, enterprise-grade security, and a 99.999% uptime SLA, backed by expert support available 24/7.

And when it's time to make the switch? Intermedia's Cloud Concierge team helps handle the migration, so your business can keep moving without the added headache.

Because your email should be one less thing on your to-do list.

See how Intermedia makes business email easier:

Experience seamless communication with our Microsoft Hosted Exchange. Trust Intermedia as the reliable Microsoft email hosting provider for your business.

10/22/2026

Scheduling an appointment. Filling out forms. Checking insurance. Paying a bill.

For patients, these should be simple steps in getting the care they need. But when healthcare systems don't work together, even routine tasks can become frustrating.

That's why Intermedia is bringing more of the patient experience together.

With expanded AI-powered communications, intelligent scheduling, digital patient engagement, and connections to 15 leading EHR and practice management systems, Intermedia helps healthcare organizations simplify everyday workflows, reduce administrative work, and keep patients connected to their care teams.

Less time navigating disconnected systems. More time focused on the people who matter most.

See how Intermedia is helping healthcare organizations create a more connected patient experience:

Intermedia helps hospitals, health networks, physician practices, and dental practices improve patient access, staff collaboration, patient engagement, and secure communications.

10/21/2026

A great shopping experience doesn't start at checkout. And it definitely doesn't end there.

Whether a customer is calling to check if something's in stock, asking about a promotion, or reaching out for help after a purchase, every interaction is a chance to make a lasting impression.

Intermedia's retail solutions bring calling, messaging, contact center, collaboration, and AI-powered capabilities together, helping retailers keep employees connected across locations and customers informed every step of the way.

Because when communication runs smoothly behind the scenes, the customer experience gets better out front.

See how Intermedia helps retailers stay connected: https://bit.ly/4dywhtE

Drive more retail sales and offer better customer service while keeping employees and management connected. Local stores can communicate more easily regional and national headquarters with cloud communications solutions from Intermedia.

10/19/2026

There's a lot that goes into a great game day experience. And not all of it happens on the field.

Behind every great fan experience is a team working to keep things running smoothly. And for the Guardians, that includes having the right communications technology in place.

With help from longtime IT partner TTx, the Guardians modernized their communications with Maven Cloud, powered by Intermedia, bringing Microsoft Teams integration, greater visibility into fan interactions, and more flexibility for staff.

The result? A more connected organization and 20–30 hours saved each week for the Guardians' IT team.

Because when technology works better behind the scenes, the team can focus on delivering a winning experience for fans.

See how TTx and Intermedia are helping the Guardians knock it out of the park: https://bit.ly/4yN5FxN

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