SmartTIX

SmartTIX Maximize productivity with the industry’s most advanced, AI-powered ticket management platform.

11/03/2026

What’s happening across your ticket operations right now? Do you have the visibility to know?

When you're managing multiple locators, growing ticket volumes, and shifting priorities, waiting for updates or pulling reports shouldn't be the only way to know where things stand.

With SmartTIX’s Live Dashboards, you get real-time visibility into your operation so you can:
➡️ Monitor ticket statuses and workloads across your team
➡️ Identify potential delays and bottlenecks before they escalate
➡️ Track field activity and productivity
➡️ Make faster, more informed operational decisions

Less chasing updates. More staying ahead.

Learn more: https://smarttix.com/

#811

11/02/2026

SmartTIX is heading to Biloxi for the Mississippi Damage Prevention Summit!

This week, we're joining utility locators, utility owners, excavators, and damage prevention professionals to explore the technologies and strategies helping protect underground infrastructure.

If you're attending, be sure to connect with the SmartTIX team at Booth #37!

Built by locators, for locators, SmartTIX delivers powerful capabilities that help your team:

➡️ Assign tickets faster with keyword-based automation and bulk updates
➡️ Optimize daily routes for up to 100 tickets in seconds with SmartRoute
➡️ Track route efficiency across users and field teams
➡️ Monitor field productivity with live activity and ticket-level time tracking through SmartTimer
➡️ Complete field documentation faster with damage reports and audit forms directly from the ticket
➡️ Simplify complex billing with customizable events for different billing types
➡️ Support customer compliance with customizable reporting

Bring us your ticket management challenges and let us show you how SmartTIX can help streamline your operation—from open to close.

We look forward to connecting with you onsite!

#811

10/31/2026

Double, double, ticket trouble… 🧙‍♂️🎃

A dash of delays,
A spreadsheet or two,
A missed update
That nobody knew.

Add endless calls,
And routes gone astray…
That’s one scary way
To manage your day. 👻

Luckily, you don’t need witchcraft to make ticket management easier.

SmartTIX helps take the tricks out of ticket management with smarter routing, real-time visibility, automated workflows, and field-ready tools that keep work moving from open to close.

And don’t worry—Geo has a few tricks up his sleeve. 🪄

Happy Halloween from SmartTIX! 🎃

#811

10/31/2026

Double, double, ticket trouble… 🧙‍♂️🎃

A dash of delays,
A spreadsheet or two,
A missed update
That nobody knew.

Add endless calls,
And routes gone astray…
That’s one scary way
To manage your day. 👻

Luckily, you don’t need witchcraft to make ticket management easier.

SmartTIX helps take the tricks out of ticket management with smarter routing, real-time visibility, automated workflows, and field-ready tools that keep work moving from open to close.

And don’t worry—Geo has a few tricks up his sleeve. 🪄

Happy Halloween from SmartTIX! 🎃

Real-time visibility isn’t only about managing today’s tickets. It can also help you understand how your operation is pe...
10/29/2026

Real-time visibility isn’t only about managing today’s tickets. It can also help you understand how your operation is performing over time.

When ticket activity and field performance are captured consistently, leaders have better insight into the trends that can impact the entire operation:
➡️ Workload
➡️ Productivity
➡️ Response times
➡️ Recurring delays and bottlenecks
➡️ Overall performance trends

Instead of spending time pulling information together from multiple sources, teams can spend more time asking the right questions and using the answers to improve performance.

That’s when data becomes truly actionable.

In “Why Real-Time Visibility Is the Missing Piece in Utility Locating Operations,” we explore how real-time information can help utility locating organizations move beyond reactive ticket management and make more informed decisions.

Read the full article on our website to learn more.

#811

10/27/2026

The SmartTIX mobile app isn’t the full management platform squeezed onto a smaller screen. It’s a streamlined experience designed specifically around what utility locators need to get tickets done in the field.

With SmartTIX Mobile, locators can:
➡️ See essential ticket details at a glance without digging through unnecessary information
➡️ Follow simple, field-friendly workflows designed around the way locators actually work
➡️ Work and complete tickets on the go to keep jobs moving from open to close
➡️ Take advantage of unlimited routing to efficiently navigate the day’s workload
➡️ Access integrated GIS mapping for the location information they need in the field

It’s focused. It’s easy to use. And it puts the right tools in locators’ hands without the extra complexity they don’t need.

#811

10/26/2026

SmartTIX is proud to sponsor the Sunshine 811 Excavation Safety Seminar! ☀️

On October 29, we’ll be joining contractors and damage prevention professionals from across Florida for a day focused on safer digging, better coordination, and protecting underground infrastructure.

From rising ticket volumes to communication gaps between excavators, utility operators, and locators, keeping work moving safely requires everyone in the damage prevention process to stay connected.

That’s a mission we’re proud to support.

The SmartTIX team will be onsite throughout the event, so be sure to stop by our table and say hi! Bring us your ticket management challenges, and let’s talk about how smarter workflows, better visibility, and field-ready technology can help your operation work more efficiently from open to close.

#811

A ticket that’s starting to fall behind at 10 a.m. may be easy to address.By late afternoon? Your options may be much mo...
10/22/2026

A ticket that’s starting to fall behind at 10 a.m. may be easy to address.

By late afternoon? Your options may be much more limited.
Real-time visibility gives utility locating teams the opportunity to spot potential problems early, whether it’s an unusually heavy workload, aging tickets, or a technician falling behind schedule.

And when field teams and managers are working from the same current information, everyone has a clearer picture of what’s happening and what needs to happen next.

That means:
➡️ Fewer calls, texts, and status checks
➡️ Faster adjustments when workloads shift
➡️ Better coordination between the field and office
➡️ More opportunities to address issues before they become missed deadlines or customer concerns

Our blog, “Why Real-Time Visibility Is the Missing Piece in Utility Locating Operations,” explores why seeing what’s happening sooner can help teams communicate better, respond faster, and keep work moving.

#811

10/20/2026

⏱️ Don’t wait for a delay to become a problem.

When ticket volumes are high and priorities are constantly changing, keeping up with responses and approaching deadlines can become another manual task for already-busy teams.

SmartTIX Automated Responses & Proactive Delay Alerts help take that burden off your operation.

SmartTIX can automate routine ticket responses and proactively flag potential delays, helping teams:
➡️ Reduce repetitive manual work
➡️ Stay ahead of approaching deadlines
➡️ Respond more consistently
➡️ Identify tickets that need attention sooner
➡️ Keep work moving before small issues become bigger problems

Teams will spend less time monitoring and responding manually, and will have confidence that important tickets aren’t slipping through the cracks.

It’s smarter automation designed around the realities of utility locating operations.

Learn more: https://smarttix.com/

#811

10/14/2026

What doesn’t work about your current ticket management system?

Too many manual steps?
Limited visibility?
Inefficient routing?
Too much time spent chasing updates?
A system your field teams don’t actually like using?

Tell us what’s slowing you down. We’ll show you a smarter way to solve it.

Schedule a SmartTIX demo and bring us the challenges your team deals with every day. We’ll show you how SmartTIX can help streamline workflows, automate repetitive tasks, improve visibility, connect field and office teams, and make ticket management easier from open to close.

Schedule your SmartTIX demo today: https://smarttix.com/schedule-a-demo/

#811

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213 Hobbs Street
Tampa, FL
33619

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