06/24/2026
Email Woes; As many of you know, we were out of the country for the past few weeks. When I returned, it appeared that emails stopped sending from experiencelights.com. This is not the first time this has happened - but what's worse, is the service I was using provided no alert that there was an issue until I started getting feedback from customers.
I have been extremely dissatisfied with the service, and have since cancelled it, and replaced it with a much better email service that appears to be performing a lot better.
So during this outage, order confirmations and password resets failed to send; and also if you submitted a sales or support request via the website during the past few weeks, I did not receive it. I'm really sorry about that - but I did test the form again, and things to be working great now. Please try again, and I'll get back to you ASAP.
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