15/07/2019
Great and lovely partnership :-) Anywhere365 for Microsoft Teams based on Teams native architecture runs the global Contact Center(s) integrated with Salesforce for an Amazing company that would like to better the world with his dream of making the chocolate trade slavery-free. We love chocolate and we love our customer Tonys Chocolonely.
CIO van Doorn of Tony's : "We can talk to our chocofans with full knowledge of their prior backgrounds, orders, and feedback. Incoming calls automatically route to the best person to handle the call, no matter where that person is, and contact information is included for the convenience of the person receiving the call."
Read the whitepaper @ the Microsoft website.
https://lnkd.in/eyU83ES
Dutch scale up Tony’s Chocolonely grew out of a journalist’s exposé of child slave labor in the cocoa industry and his dream of making the chocolate trade slavery-free. The Amsterdam-based company grew quickly, but its original collaboration apps didn’t support its international expansion or ...