Mediatel DATA

Mediatel Data – Contact Center Technology Creator
Established in 1996, Mediatel Data Company has stood out over time as a pioneer of technology innovations in the Call and Contact center industry in Europe as well as in the USA, ASIA or South America.

Într-un business în care rapiditatea contează și experiența clienților trebuie să țină pasul. ⚡Alături de Credius Români...
04/11/2026

Într-un business în care rapiditatea contează și experiența clienților trebuie să țină pasul. ⚡
Alături de Credius România, lucrăm pentru ca fiecare interacțiune cu clienții să fie mai rapidă, mai accesibilă și mai eficient gestionată.
Iar rezultatele vorbesc de la sine:
📞 96,4% rată generală de preluare a apelurilor
📈 +32,7% mai multe apeluri inbound preluate față de aceeași perioadă din 2025
⏱️ ~4 secunde timp mediu de așteptare pentru apelurile urgente

În spatele acestor cifre se află soluții de rutare inteligentă a apelurilor, callback, self-service și automatizare outbound, dar și o colaborare strânsă între echipe.
Pentru că tehnologia face diferența atunci când răspunde unor nevoi reale și contribuie la o experiență mai bună pentru clienți.

Mulțumim echipei Credius pentru încredere și pentru parteneriat! 💙

🇬🇧 London, we're coming back!In just over two weeks, we'll be at Contact Centre & Customer Experience Expo UK, ready for...
02/11/2026

🇬🇧 London, we're coming back!

In just over two weeks, we'll be at Contact Centre & Customer Experience Expo UK, ready for two days of fresh ideas, great conversations and new connections.
📍 18–19 November | ExCeL London | Stand CC-E70

And there's more! 🎤
Our Head of Product & Innovation, Adrian Mîndreanu, will take the stage to share his perspective on connected customer experiences, the evolving role of AI, and 𝘄𝗵𝗮𝘁 𝗶𝘁 𝗿𝗲𝗮𝗹𝗹𝘆 𝘁𝗮𝗸𝗲𝘀 𝘁𝗼 𝗺𝗮𝗸𝗲 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝘄𝗼𝗿𝗸 𝗯𝗲𝘁𝘁𝗲𝗿 𝗳𝗼𝗿 𝗯𝗼𝘁𝗵 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗮𝗻𝗱 𝗮𝗴𝗲𝗻𝘁𝘀.

Heading to London too? Come say hello! We'd love to catch up.

🎟️ Want to join us? You'll find the registration link in the first comment.

Went to NEXXT AI. Made a new connection. Literally. 🤖🤝A few of our Mediatel teammates, plenty to explore, and one guest ...
30/10/2026

Went to NEXXT AI. Made a new connection. Literally. 🤖🤝

A few of our Mediatel teammates, plenty to explore, and one guest who clearly understood the photo assignment.

Keeping our minds open and our team photos interesting. 😎

Hello from NEXXT AI Summit in Bucharest! 👋Some of our Mediatel Data colleagues are spending the day exploring how AI is ...
29/10/2026

Hello from NEXXT AI Summit in Bucharest! 👋

Some of our Mediatel Data colleagues are spending the day exploring how AI is being put to work across industries.

We’re happy to be here, curious to see the demos, exchange ideas and hear fresh perspectives on technology we work with every day.

Meet 𝗗𝗿𝗮𝗴𝗼𝘀 𝗚𝗿𝗶𝗴𝗼𝗿𝗼𝘃𝗶𝗰𝗶, one of Mediatel’s most experienced Project Managers. 🔝The most complex projects have a way of f...
26/10/2026

Meet 𝗗𝗿𝗮𝗴𝗼𝘀 𝗚𝗿𝗶𝗴𝗼𝗿𝗼𝘃𝗶𝗰𝗶, one of Mediatel’s most experienced Project Managers. 🔝
The most complex projects have a way of finding their way to him, and for good reason. With experience, patience and a remarkable ability to keep everything on track, Dragoș coordinates the kind of projects where every detail matters.
When he is not managing timelines and challenges, he is still on the move. You’ll find him running outdoors 🏃🏽, through the forest or at marathons, and if he is not wearing his running shoes, he is probably out cycling. 🚴‍♂️

This is another episode of Beyond the Inbox, introducing the people behind Mediatel: beyond their roles, projects and email signatures. 💙

Different routes. Same determination. 😊

From AI talk to real-world experience. 🎙️Yesterday at Customer Experience Forum, our colleague Florin Ostafe brought a p...
22/10/2026

From AI talk to real-world experience. 🎙️
Yesterday at Customer Experience Forum, our colleague Florin Ostafe brought a practical perspective to the panel, drawing on his work with projects at Mediatel Data. His hands-on experience clearly resonated with the audience, and we couldn’t be prouder! 💙
We wrapped up with our prize draw. Congratulations to the winners, and thank you to everyone who joined in and shared their ideas!🎉

Thank you, Marketing Insiders Group and Foundever, for bringing us together.

AI is the topic. People make the day. 💙Familiar faces, new connections and plenty of conversations at the Mediatel Data ...
21/10/2026

AI is the topic. People make the day. 💙

Familiar faces, new connections and plenty of conversations at the Mediatel Data stand today, about , and what people would love to automate.

And our pumpkin? Quite the conversation starter. 🎃😉

Customer Experience Forum

Good morning from Customer Experience Forum Bucharest! 💙The   team is here, the final preparations are underway, and we’...
21/10/2026

Good morning from Customer Experience Forum Bucharest! 💙

The team is here, the final preparations are underway, and we’re ready for a day of conversations about AI and customer experience.

Come say hello, pick an idea from our table, and tell us what you’d automate next. We’ve got a little surprise waiting, too. 😊

📍 Foundever Romania, Bucharest

Address

Chiscani 25-27 Street
Bucharest

Opening Hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00

Telephone

+40212334533

Alerts

Be the first to know and let us send you an email when Mediatel DATA posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Mediatel DATA:

Shortcuts

Share

Nearby computer & electronics services