10/30/2026
Our 2026 Technical Services Summit brought team members from across the country to Grand Rapids, Michigan, for a week of learning, collaboration, and connection centered on this year's theme, "Creating the Standard," to help us better support our customers every day.
As Chris Taylor, Director of Technical Services, shared:
"This Summit wasn't about an agenda. It was about the people in the room — twenty-eight of the finest technicians and problem-solvers in the business. We are so fortunate to have a team that consistently sets the bar for quality within the industry. It is always a privilege for me to have the whole team together."
Along with technical training and team discussions, the week included some well-earned fun, including a game night with Grand Rapids Game Show and Friend Zone Experience that brought out plenty of friendly competition and laughs.